Dunkin'
1707 Burrstone Rd, New Hartford
(315) 570-2397
Recent Reviews
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Service is horrible
Atmosphere: 1
Food: 3
Service: 1
Small line but cashier asked and took care of us immediately! Nice Job!
Atmosphere: 3
Food: 4
Service: 5
The two kind ladies working on 12/1/25 went above and beyond in terms of customer service! Very kind, considerate, and best Dunkin ive been to by far! :)
Atmosphere: 5
Food: 5
Service: 5
Waited 23 min for a regular hot coffee and bagel. Which was made incorrectly.
Atmosphere: 3
Food: 1
Service: 1
Clean dining room. Friendly staff. Donuts are good.
best dunkin’ in the area.
Atmosphere: 5
Food: 5
Service: 5
Visit with a friend
Atmosphere: 5
Food: 5
Service: 5
Love the frozen coffees.
Atmosphere: 5
Food: 5
Service: 5
Took my 5y old daughter out to lunch as a mommy and me day. She loved the atmosphere....but more the food. The attendant was super nice and gave her donut 🍩 stickers. Made her day.
Atmosphere: 5
Food: 5
Service: 5
Waited a long te for a cup of coffee with just cream. I was the only customer inside. There were several employees standing around and the drive through was getting served super quick.
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Everyone is very nice. It's National Donut Day today. You get a free donut with every drink. Some tables and floors need sweeping, but other than that it's OK here. 🙂
Atmosphere: 4
Food: 5
Service: 5
This is one of the worst Dunkins I have been to, service is absolutely terrible.
Atmosphere: 1
Service: 1
People make coffee here
Atmosphere: 5
Food: 5
Service: 5
Always love dunkin!
Food: 4
Service: 5
Asked for oatmilk and light ice with cold foam and they handed me the exact opposite. Avocado toast was burnt. Lady over the mic was rude.
Food: 1
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