Dunkin'

1707 Burrstone Rd, New Hartford
(315) 570-2397

Recent Reviews

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Darryl Miller

People make coffee here

Atmosphere: 5

Food: 5

Service: 5

Kandace Smith

Always love dunkin!

Food: 4

Service: 5

Aminah Murphy

Asked for oatmilk and light ice with cold foam and they handed me the exact opposite. Avocado toast was burnt. Lady over the mic was rude.

Food: 1

Jim Bishop

Inside Closed at 3:30 pm

Atmosphere: 5

Food: 5

Service: 1

Fishdixxz

just a bunch of clowns that work there and don’t understand simple instructions and overheard employees talking about assaulting customers for their orders. lame ass workers at dunkin’ and can’t follow simple instructions

Atmosphere: 1

Food: 1

Service: 1

Savannah Williams

Smh I ordered 2 ice coffees with cold foam and 2 donuts, went to pick it up and no cold foam, no big deal, I just reminded them and the woman scoffed took them back from me and took really long to put it on and give them back, on top of that made me sit there and wait even longer for my donuts, then when she finally gave them to me, they weren’t even the donuts I had asked for, so once again I asked for the correct stuff and what do you know I get the same result! Not for nothing I ordered on the app and didn’t go there for 20 minutes… once I got there there was literally no one there but the workers… shake my head do better! If you want your stuff made correctly I wouldn’t go there !

Kristen G

Was very busy, they seem short staffed, but everyone even the manager was working hard and as quick as they could. They were still very pleasant despite the rush and my order was perfect!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hash Browns, Bacon Egg and Cheese

Jes Richie

Dunkin lately had been an awful experience. I was the second car in the drive thru and had to wait over 5 mins just to order.

Food: 1

Service: 1

Kris Parker

Went on for a lg ice Americano and a bite to eat. The place was pretty empty around 4:30pm. Service was decent, but the cashier was having words openly with a coworker about pay, hours and position. Felt uncomfortable, so I went outside to patio area.

Parking: 10-12 spots

Wheelchair accessibility: Easily accessible for people in wheelchairs or using a walker

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Donuts

Jacob Ramosmartinez

Drive thru was slow they did not cap the caffe correct so it spill and burn my hand did not give recipe did not tost my beagle it was cold really need to put some that cares about serving the community not just for the pay I think is time to change locations no need to be in a drive thru with 4 cars ant sit to get mess up order

Atmosphere: 1

Food: 1

Service: 1

John Shaffer

Horrible,Coffee old,Bathroom filthy,They should be ashamed!

Atmosphere: 1

Food: 1

Service: 1

D Ayers

Was told by associate in drive thru at 515am that breakfast is not available until later. If you open at 5 am, what time do you start serving breakfast?

Atmosphere: 1

Food: 1

Service: 1

Purvi Dudhedia

I would not go here they don’t make their hash browns fresh and they feed you hash-browns that have been sitting out.

Atmosphere: 4

Food: 1

Service: 1

Blue Feather 803

I only did the drive thru but the experience of the young man at the window, he was very nice. The pumpkin spice was delicious along with the bagel bites!!

Atmosphere: 5

Food: 5

Service: 5

Jason Harris

One of the more decent local Dunkin’ Donuts as far as food being quality and service is fast,

Atmosphere: 4

Food: 5

Service: 5

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