Dunkin'

8471 Seneca Tpke, New Hartford
(315) 732-2233

Recent Reviews

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Sheila B

Staff was condescending and the drink was barely 70% full. For 5 dollars you might as well go elsewhere.

Atmosphere: 1

Food: 2

Service: 1

Tyler Richmond

Massive pothole at the entrance!!! I thought I was gonna pop a tire. Not only are the drinks expensive the new tire will be even more!

Atmosphere: 1

Food: 3

Service: 3

Kassi R

Ehh. It's a franchise

Atmosphere: 3

Food: 3

Service: 3

Mary Vivenzo

Amazing crew! Super speedy!!

Atmosphere: 5

Food: 5

Service: 5

Rhiannon Kaplan

They were realy busy the day i went, but they were working fast to get everybody there orders in a timely manner. My order was correct. The service was good.

Dietary restrictions: They have all different kinds of milks available if you don't do dairy. Everything is labeled so you know what's in it.

Parking: Parking is crowded and not always easy to get out of a spot.

Kid-friendliness: What kids don't like donuts. There is something on the manu for just about any kid.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Muffins

Rosa Portorreal

The guy who took my order on 2/5/25 around 5:25 pm was extremely rude and inappropriate for no reason after I asked a question about the menu in a respectful manner. I called the store a few times to express my concern, but they never answered.

Service: 1

Julie Pauley

Wow....takes forever and totally not friendly. Not coming back to this one.

Atmosphere: 1

Service: 1

Jim Bishop

Inside closed at 5:00 pm.

Atmosphere: 4

Food: 5

Service: 1

Gregg L

4 cars in drive thru waited in line for 10 mins. I drove away without ordering. Dunkin should get more help. I am a fan of DD but shouldn't have to wait that long and no one was inside as I drove off.

j C

Placed and online order for in-person pickup. When I walked in, I receive my food order relatively quickly; however, it to over 20 minutes to receive my coffee order (nothing special just two medium coffees with cream and sweetener). When I explained that I have been waiting 20 minutes for the coffee associated with my order the cashier rolled his eyes and sighed. This type of service is unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Thomas Hart

Went there mind you I have been going every single day for the last 4 years they turned me down when I offered them a $50 bill to pay for my food and drink SMH multimillion dollar company denies money

Atmosphere: 1

Food: 1

Service: 1

Lillian

They didn’t give me my glazed donut and gave me the wrong order my two kids hate me now it was very very slow I hated it

Atmosphere: 1

Food: 1

Service: 1

Kaylin Young

The girl did not take our order and just was standing there and walking around for 10 minutes and wan we got our food we got only 2 of the 3 we ordered the 3 was the same as the 2 not impressed by it because it was for my girlfriend and she can’t get her favorite donut

Food: 3

Service: 2

Matthew White

Good coffee. Busy location

Atmosphere: 4

Food: 4

Service: 5

Michele Connolly

refreshers are awesome

Atmosphere: 5

Food: 5

Service: 5

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