Every time I come here the food is on point and out fast. Great quality food. I’ve never been dissatisfied coming here, thanks for always making a solid meal for me!
Atmosphere: 5
Food: 5
Service: 5
Ken Gracey
Friendly staff. Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries
Megan Mead
The food is always good but we arrived at opening. (Only 8 minutes ago) Not a single one of the tables has been cleaned. I'm not a germaphobe but for all the tables to not have been cleaned in between closing last night and opening this morning is kind of ridiculous.
Food: 5
Steven Dragulski
The food was great, as expected for Five Guys. If you've been here, you know what to expect and that's exactly what you get. Great food.
Atmosphere: 5
Food: 5
Service: 5
Kassie Miz
I was told 15 min for my small take out order.. I show up in 20 because they have never had my order ready on time.. it took over 40 minutes for my order to be ready. I walked in, the person at the cash register asked if I had a take out I said yes then walked away and never came back. Now I’m waiting 5 min for someone to even come over so I can pay. THE GIRL WITH GLOVES ON PREPARING THE SANDWHICHES COMES OVER, TAKES MY MONEY & HANDS ME MY CHANGE, NEVER CHANGED GLOVES & GOES BACK TO TOUCHING ALL THE FOOD! What an animal, to do such a thing especially with how dirty money is! Everyone in there waiting for their food was extremely pissed off about how long the food was taking. The guy doing the fries, was throwing an absurd amount of Cajun spice on the fries to the point I couldn’t even eat them. MY DOGS WOULDNT EVEN EAT THE FRIES! New Hartford 5 guys needs completely brand new staff. This place is a very popular but the staff is destroying the business. Not to mention the prices are insane then everyone has to deal with the rest of the BS that is coming along with it. This is getting reported to the health department because handling money then peoples food is NOT OKAY! Do better!
Atmosphere: 1
Food: 5
Service: 1
Sharon Gordon
Great food Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries
Kimber Beck
Never had a bad burger here. Was a heavy weed odor in the bathroom and that wasn't pleasant. Staff are super nice and chill.
Excellent experience here, from service to the amazing burgers!
Atmosphere: 5
Food: 5
Service: 5
Robert Kerr
Food is very good, most of the time. One of my favorite burger places.
Atmosphere: 4
Food: 5
Service: 4
Steel Valor
Fries are too salty and I love salt. $43 for two people.
Atmosphere: 4
Food: 3
Service: 4
rebdingman
One of the better Five Guys.... bet friendly staff. Food was spot on.
Atmosphere: 5
Food: 5
Service: 5
Alynn Trendowski
A very tasty burger , crisp and refreshing Cola. I am not a fan of house cut fries but they were seasoned well. If you can appreciate fresh made ingredients than the higher than average price will not upset you
Music is banging. Workers on fire.
Atmosphere: 5
Food: 5
Service: 5
Every time I come here the food is on point and out fast. Great quality food. I’ve never been dissatisfied coming here, thanks for always making a solid meal for me!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries
The food is always good but we arrived at opening. (Only 8 minutes ago) Not a single one of the tables has been cleaned. I'm not a germaphobe but for all the tables to not have been cleaned in between closing last night and opening this morning is kind of ridiculous.
Food: 5
The food was great, as expected for Five Guys. If you've been here, you know what to expect and that's exactly what you get. Great food.
Atmosphere: 5
Food: 5
Service: 5
I was told 15 min for my small take out order.. I show up in 20 because they have never had my order ready on time.. it took over 40 minutes for my order to be ready. I walked in, the person at the cash register asked if I had a take out I said yes then walked away and never came back. Now I’m waiting 5 min for someone to even come over so I can pay. THE GIRL WITH GLOVES ON PREPARING THE SANDWHICHES COMES OVER, TAKES MY MONEY & HANDS ME MY CHANGE, NEVER CHANGED GLOVES & GOES BACK TO TOUCHING ALL THE FOOD! What an animal, to do such a thing especially with how dirty money is! Everyone in there waiting for their food was extremely pissed off about how long the food was taking. The guy doing the fries, was throwing an absurd amount of Cajun spice on the fries to the point I couldn’t even eat them. MY DOGS WOULDNT EVEN EAT THE FRIES! New Hartford 5 guys needs completely brand new staff. This place is a very popular but the staff is destroying the business. Not to mention the prices are insane then everyone has to deal with the rest of the BS that is coming along with it. This is getting reported to the health department because handling money then peoples food is NOT OKAY! Do better!
Atmosphere: 1
Food: 5
Service: 1
Great food
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries
Never had a bad burger here. Was a heavy weed odor in the bathroom and that wasn't pleasant. Staff are super nice and chill.
Atmosphere: 5
Food: 5
Service: 5
Juiciest freshest burgers
Atmosphere: 5
Food: 5
Service: 5
The best fresh burgers, the world's best fries!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent experience here, from service to the amazing burgers!
Atmosphere: 5
Food: 5
Service: 5
Food is very good, most of the time. One of my favorite burger places.
Atmosphere: 4
Food: 5
Service: 4
Fries are too salty and I love salt. $43 for two people.
Atmosphere: 4
Food: 3
Service: 4
One of the better Five Guys.... bet friendly staff. Food was spot on.
Atmosphere: 5
Food: 5
Service: 5
A very tasty burger , crisp and refreshing Cola. I am not a fan of house cut fries but they were seasoned well.
If you can appreciate fresh made ingredients than the higher than average price will not upset you
Atmosphere: 5
Food: 5
Service: 5
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