IHOP
535 French Rd, New Hartford
(315) 724-2930
Recent Reviews
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Do yourself a favor skip this chain restaurant and go to lifted cup in Barneveld it's worth the trip and you'll trade disappointment for a full belly and a desire to make the trip again
Atmosphere: 2
Food: 2
Service: 3
Horrible … food was ice cold and old tasting
Manager came out in what looked like pajamas
Our server was darling and we didn’t complain
However we will never be back
I hate being served cold food disgusting 🤢 do better it wasn’t that busy
Atmosphere: 1
Food: 1
Service: 5
We ordered off the $7 sign on the table. SURPRISE it's only that price certain days. We were charged for a specialty item in the menu even though we didn't order from the menu. We were charged more than 2x the price for crappy food. Table and condiments were
Atmosphere: 1
Food: 1
Service: 1
Had to have been the worst breakfast I have ever had, most of it was over cooked/old and dried out, would never go bac Service was extremely slow too
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting. The lobby, the food the bathrooms nothings clean. Gave us dirty silverware and when requested a new pair they were even dirtier. I asked for protein pancakes and egg whites and got oil filled eggs and regular pancakes. The ketchup at the tables were all empty aswell.
Atmosphere: 1
Food: 1
Service: 1
Terrible, they took more than an hour to serve my food.
The food was good and the staff was very nice. It did not feel like the heat was on. Duct tape was on the seats, and the table was not clean properly.
Atmosphere: 3
Food: 4
Service: 5
kind of concerning bucket for leak in the ceiling, but I can say good food
Atmosphere: 3
Food: 5
Service: 4
The restaurant was poorly maintained. While the service was excellent and the food was decent, the condition of the establishment left much to be desired. The chairs had noticeable holes, and the bathroom was exceptionally unclean.
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Sirloin Tips and Eggs Combo
Tatyanna had a bad attitude and she made a big deal for getting us things like straws and silverware. Some of our orders were incorrect and the food took a long time to come therefore it was cold. As we were getting ready to leave we asked for our bill and when we were finished she just sat at a booth and talked to a coworker while we waited for about 10 - 15 minutes.
Atmosphere: 4
Food: 2
Service: 1
Restaurantji Recommends
The worst experience ever. These people don't give a damn. Dirty restaurant food was disgusting. I got diarrhea because of it. Manager on a Friday morning absent. Got one waitress on the floor and one horrible cook. The place was not even remotely busy. I want my money back. Called corporate they offered me free pancakes,... keep em.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Mexican Tres Leches Pancakes, Hash Browns
Food is always good but the service and waiting time is horrible. We sat for 75 mins just to take the drink order and 45mins to get our food. The server was overwhelmed with orders. On Christmas Day only two in the kitchen and one lady taking care of people. Poor time management and customer service. Management should do some service improvement.
Kid-friendliness: Wait time is too long for kids.
Atmosphere: 2
Food: 5
Service: 1
Restaurant was filthy. Coffee cup had old dried egg in it. Asked for new cup and it had old dried grinds in it. Silverware was caked in old food. Bathroom smelled like a zoo restroom and was out of paper towels.
Ordered crepes, one coffee and 3 pancakes...$40...
Atmosphere: 1
Food: 2
Service: 5
We ordered the breakfast, the hash browns were like toothpicks, wasn’t the usual size,the waitress checked kitchen said they.all were liked that on griddle,bacon strips were just as bad if you picked it up it broke in pieces,and with the hash browns I couldn’t eat. The eggs were perfect! The pancakes were very thin! When we left, there were3 cooks in kitchen! This food is unacceptable,they did give 10% off only hash browns were.this ihop is in Utica,NY. Only 1 customer inside,2 more showed up as we left.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: IHOP for Coffee, Mexican Tres Leches Pancakes
I went for the 7 dollar Happy Hour at 3 pm as everyone in my party wanted breakfast food. I have always had great food and service at this location. I especially enjoy their pancakes 🥞. This visit was absolutely horrible. We were the only people in the restaurant at the time and there was only 3 of us. I asked our server if the coffee was fresh and I was told I don't know I just got here and by the way the coffee was not fresh it was awful. I have to say my pancakes 🥞 were thin, cold 🥶 as ice and the edges were crunchy, my omlette was awful as it was not hot and was not fluffy as in the picture it was more flat and small. My wife's hasbrowns were burnt and covered in grease and my cousin's eggs were so runny you could have slid right across them. It took forever to get our food and we were the only ones in the restaurant. I think they served us microwave pancakes 🥞 too. I have been eating here for years but never again as they should just close this place.
Atmosphere: 1
Food: 1
Service: 1
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