Jimmy John's

22 Campion Rd, New Hartford
(315) 732-1725

Recent Reviews

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J C

The small size roast beef be prepared to be underwhelmed. There is only 1 slice of roast beef on it. For the cost, there should be quite a few slices! Employees are great and probably following guide, but Jeez corporate add some beef to that sub!

Atmosphere: 4

Food: 2

Service: 4

rich doherty

2 times in a row I went to J. J in New Hartford and the bottom of the bread was like a rock I took it off b4 I chip my teeth!
The first time.I thought somebody just messed up.So I went back a few weeks later.I got the same thing so when i'm done going there.

Atmosphere: 3

Food: 1

Service: 4

Frank Oberle

Greedy owner who don’t care about customer concerns. Rude incompetent employees
Why not go somewhere else ? I will

Atmosphere: 1

Service: 1

Cody K

We had an issue with our order and Robert took care of things to make it right. (P.S. Don't order delivery -- Jimmy John's has apparently outsourced their delivery since we last used the service. Bummer.)

Noah Cook

You know how they say if you're going to cheat, cheat up? You cheat on subway with jimmy johns.

Atmosphere: 4

Food: 4

Service: 4

Melissa Souvannason

This has the best of all subs ... I love the picklewhich !

Dietary restrictions: High protein no bread options

Kid-friendliness: Definitely

Wheelchair accessibility: Definitely

Atmosphere: 5

Food: 5

Service: 5

Logan Cleverly

This was my first time at this location but I’ve had Jimmy John’s more than once before at a different location. I’m from Oswego county and used to go to Jimmy John’s in Syracuse but unfortunately all the locations in Syracuse have closed. My son wanted the Picklewich which was our reason for the long drive out here and he said it tasted great with the pickled chips! Also got 2 of the new smoked bourbon cheddar Turkey subs for my husband and myself and they also tasted great!! Staff was friendly too.

Parking: It’s a normal free paved parking lot. Was not busy but we went on a Sunday so maybe that’s why.

Kid-friendliness: It’s a casual sit down restaurant. They have chips cookies and fountain drinks that kids like. I think they might also have a kids menu (not sure). They do offer smaller sized subs also.

Atmosphere: 5

Food: 5

Service: 5

John Scanlon

I purchased a tuna sandwich, the bread was crunchy, lettuce and tomato old, no oil and vinegar and the crappy sunkis tuna had no mayo. Don't waste your money

Atmosphere: 1

Food: 1

Service: 1

Dylan

I don't typically do reviews, this is an exception.
I'll be candid, I'm self-aware enough to admit I came into this location with an attitude after a bad day, I was Hangry and wanted my food.
I made a mistake by parking incorrectly, and the manager Rob politely informed me for future reference of my mistake, I immediately got irritated and became a Karen (briefly)
Chris, Malichai, and Robert especially, the whole crew really kept smiles on their faces and took my order promptly and accurately despite my behavior.
When I realized I was the one at fault, I did end up apologizing and having a fantastic and personable conversation with the whole crew.
Their customer service single handedly turned my bad day into a great one.
Now I get to eat, and start again fresh tomorrow with a positive attitude strictly because the whole crew stayed positive and helpful during interaction and rubbed off on me accordingly.

If you're looking to cure you hangry attitude, Karenism or place a catering order, whatever, this is the location to do so.
Thanks again, guys. Y'all rock.
P.S. my sub was f****** FIRE ???

Atmosphere: 5

Food: 5

Service: 5

Ed Campbell

Don’t order delivery here! Drivers are out sourced to uber and often steal the food.

Atmosphere: 1

Food: 1

Service: 1

Corrie Clark

Subs are delicious. Employees always pleasant

Atmosphere: 5

Food: 5

Service: 5

Jeanna Blasingame

Mario is the best! Always makes us smile?

Atmosphere: 5

Food: 5

Service: 5

Evan Carney

Get your sub from Mario
He’s the best

Atmosphere: 4

Food: 4

Service: 5

H

Food was yummy and staff were very nice. Dining area and bathroom were clean. Would recommend.

Atmosphere: 5

Food: 5

Service: 5

David Vanasdale

People are great

Atmosphere: 4

Food: 4

Service: 5

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