Mitsuba
17 Ellinwood Dr, New Hartford
(315) 768-8266
Recent Reviews
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Always delicious and good service!
I ordered the volcano roll and the California roll. My husband got the chicken hibachi dinner.
Atmosphere: 5
Food: 5
Service: 5
Best sushi ever! Amazing taste, exceptional service, great prices. Always a satisfying experience.
Atmosphere: 5
Food: 5
Service: 5
Great food for take out. But for dinning in service some improvements are necessary. For instance, the restaurant is small so enhancing the lighting and seating so it accentuates more intimate dinning experience would help. Another thing is temperature control, the restaurant is at moat 60 degrees or below year round. So, ensuring the tempature is set at a comfortable setting would help. Service can always improve but no one was rude to us.
Update: The absolutely worst service I have experienced in years. As soon as I got there and requested more comfortable seating for myself and my kids, the waitress/host: May, yelled at me. Never coming back here even if there is no where else to go eat.
| Service
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pad Thai, Tom Yum Soup
Great delicious food, great price. Excellent service. There is nothing bad about this restaurant.
Atmosphere: 4
Food: 5
Service: 5
First time here last night with my brother and niece... I ordered a salad and one roll. They brought out their apps, but forgot my salad until I mentioned it. The roll was really good. Also, I placed an order for two rolls to go and a Tom Yum soup. When my boyfriend went to eat the soup after work we found that it was ALL broth with only 2 small shrimp! He was very disappointed.
Atmosphere: 3
Food: 3
Service: 3
Literally the tastiest miso soup I’ve ever had. Great sushi as well, the crazy apple roll was very refreshing.
Everytime i come in here for doordash there is a ridiculous wait. The restaurant is supposed to mark order as completed in order for low wait times but instead worries about their metrics and marks it done early for a quicker time on their tablet.
Staff is also very rude to door dashers.
Atmosphere: 1
Service: 1
Everything!!
I love this place. Staffs are friendly and nice.
Sushi is delicious!
Atmosphere: 5
Food: 5
Service: 5
Hands down the best place to eat! Staff is so friendly, the food is incredible. We drive over an hour to eat here and it NEVER disappoints! Always consistent! You need to try this place out!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My favorite sushi restaurant! The servers here are so awesome and friendly and the food is both gorgeously prepared and delicious! Sashimi is always very fresh, lots of great options on the menu. Prices are good for what you get. I personally haven’t been anywhere else that comes close. Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
When they first opened they were good. Their Pad Thai doesn't resemble any Pad Thai I have had anywhere. Too soupy and too much sauce. Had no flavor and the peanuts were only ground up very very small. They need to resist the recipe. Hated it.
Atmosphere: 3
Food: 2
Service: 3
Fantastic sushi served with a smile.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Smoked Salmon, Salmon Sashimi, Calamari
Absolutely delicious and nice serving sizes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spider Roll, Philadelphia Roll
We had multiple different waitresses and we had a really rude lady come to our table to take our order she couldn't explain what was in the sushi. The floor was sticky . I won't go back to this place
Atmosphere: 1
Food: 2
Service: 1
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