Panera Bread

4821 Commercial Dr, New Hartford
(315) 768-1702

Recent Reviews

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alan schmelzle

Very pricey for a simple sandwich a hockey puck is bigger than what I ordered

Atmosphere: 4

Food: 4

Service: 4

Richard Moon

Noon on the Monday before Christmas. Place is packed. One register open and a line from the counter to the door. No wait for a table, but 20 minutes for a bagel and coffee.
Light coffee empty. Sunny day, but no shade on the window and the table is filthy.
This location is not up to Panera standards

Atmosphere: 1

Food: 3

Service: 1

Brendon Harris

We always enjoy Panera.

Atmosphere: 5

Food: 5

Service: 5

Trisha McGrath

Went there for dinner with my daughter and 10 year old granddaughter, the food was good, the girls at the counters were nice and friendly. But the girl changing lemonade was very hostile, swearing, Slamming items around, not a good environment.

Atmosphere: 1

Food: 3

Service: 3

Jhostin Vasquez

The sandwiches are soooo good!!!! Placed an order and it was ready very quickly, their pesto is nice and the vinaigrette too. Im falling in love with this place

Atmosphere: 5

Food: 5

Service: 5

Rik

Terrible customer service, no one said hi or engaged. Was there for a good amount of time and observed this over and over. There was an older lady, I'm guessing shes the MOD, She seemed to have forgotten she works there and providing great customer service to all is part of her job. where is the oversight? This place has issues!!

Atmosphere: 1

Food: 4

Service: 1

Papa Leaked

Service was terrible very rude staff seems it was a problem to have a few things to go and very rude staff food amazing

Atmosphere: 5

Food: 5

Service: 3

Sean Galimo

The best bread bowl and soup fresh made sandwiches

Atmosphere: 5

Food: 5

Service: 5

Jim Murphy

Great for a quick bite. Food is good - love the soups!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup, Broccoli Cheddar, Grilled Cheese

Debra Wright

Always great.

Rubysela Garcia Gutierrez

Everything was amazing and everything was so delicious 10/10! 😋

Atmosphere: 5

Food: 5

Service: 5

Mrs Acorn

Two soup bowls and 2 sandwiches

Atmosphere: 5

Food: 5

Service: 5

Tyler Kuty

Manager at expo counter was extremely rude

Food: 2

Service: 1

Kesha Trinkaus

We are almost always happy with our food here. We eat here often out of convenience.

Food: 5

Carl C

If you're working from home and are looking for a change of atmosphere (beside your home office) look somewhere other than Panera Bread (at least their New Hartford, NY location). Their WiFi is abysmally slow it is not worth the effort. I use ProtonVPN and Wireguard (for my personal VPN to my home servers). Neither connected well - while I could connect to my home VPN I could not edit files on that network. ProtonVPN eventually connected after I shut it down (exited the application entirely) and when it reconnected it eventually connected to the internet. It was so slow however, that it was painful. It took minutes to download a single page from a news website.

Doubt I'll be back.

Atmosphere: 3

Food: 4

Service: 3

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