Taco Bell

8561 Seneca Tpke, New Hartford
(315) 507-3102

Recent Reviews

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Tiffany Wallace

The burrito makers here, let’s call them Kevin, really *get* me. I don’t want a predictable burrito. The first bite being 50% CJ sauce, 25% tortilla and 25% beans… ugh! Perfection.
Then I get to experience less and less CJ sauce with the next few bites until it’s just beans for days. Truthfully, beans is all I really wanted, anyway. Who doesn’t love just beans for days? Kevin gets it.
Ahh, then the rice finale! A few bites of rice with just the slightest hint of more beans.
Great job keeping the beans in every scene.
But wait! The grand finale! One more mouthful of CJ sauce.
I mean, what more could you want from a burrito?!? Every bite is the most magnificently wondrous surprise!

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Burrito Supreme

William tozer

Friendly people

Atmosphere: 4

Food: 4

Service: 4

Lori Tucker

The food was delicious, but the tables weren't washed in a while. I actually poured some water on it and cleaned it myself. And the bathroom wasn't very clean and there was no toilet paper.

Atmosphere: 4

Food: 5

Service: 5

Theresa marie

Grubhub driver ferida ( male) not female as pictured was asked by taco bell to contact me as they were out of unsweetened iced tea. He did not contact me & instead advised them he did & I requested mtn dew baha blast which was completely untrue. Diabetic & cannot have a sugar filled soda. I verified this information with taco bell manager who advised of the above!! I cannot hold this against taco bell but instead it's grubhubs issue that their driver is so lazy he couldn't spend a minute to contact me...
Food was fresh, hot & very good.

Food: 4

Service: 4

Cha Cha

Absolute worst Taco Bell location. I keep giving these guys a second chance and they never get it right. Food was missing from bag, drive-thru takes forever as she asks you a million times what your name is and then disappears for another 10 mins and they think it’s okay to replace a large soda with a medium when they run out of large cups. The employees are also cold and would rather stare at their phones than come to the window.

Atmosphere: 1

Food: 1

Service: 1

Lee Bartlett

Worst Taco Bell around. Employees are rude and when they get your order wrong, and they will, they act like it's your fault that they screwed up. You can't fix stupid, but this place sure knows how to hire it. Save your money, there are much more pleasant ways to give yourself diarrhea.

Atmosphere: 3

Food: 3

Service: 1

Hadoranda

Always mess up my order. Unfortunately my phone auto located this one instead of the other one the other day of I would have not gone to this location

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Nachos, Chips and Cheese, 3 Crunchy Tacos Supreme Combo, Soft Taco Supreme, Burrito Supreme, Hard Taco

A W

Went to the New Hartford Taco Bell at about 1 am on a Friday night, it is supposed to be open until 2 am. When I go to order I was told that their grills are off. 3 stooges standing outside smoking and one inside on their cellphone. 4 people getting paid to not do their jobs. If they’re too lazy to work the hours that they are scheduled then they are too lazy to ensure proper cleanliness of how they prepare their food. 4 people who’ve reached the peak of their lives.

Atmosphere: 4

Food: 4

Service: 1

Kassi R

By far the worst . Been waiting over 25 mins. there's nothing but loud laughter and sing coming from the employees. Cursing very louding and laughing bout it. Very unprofessional!!

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: 3 Crunchy Tacos Supreme Combo, Soft Taco Supreme, Hard Taco

Bernard Moore

I don’t know why I gave this place a second chance. The first time the meat was falling out the sides of the tacos and they were very watery. There was also a strong smell of vinegar coming from the bag. This time I asked for less meat in the tacos to try avoiding another huge mess. My daughter bit into one of the tacos and looked up to me in the rear view with a look of disgust. I said “what’s wrong?”. And she just opened her mouth and a clump of cheddar cheese fell out. I stopped the car and opened up one of the tacos and saw this, dirty diaper looking taco. This is exactly how it came, a scoop of god knows what, next to a side of cheese.

Atmosphere: 2

Food: 1

Service: 2

Matt

Don't use the drive thru. It's complicated for.these people si.ce there's 2 lanes lol. And they think they deserve more money lol.

Atmosphere: 1

Food: 1

Service: 1

Cheyenne Dakota

Everytime I go here, which is maybe once every couple months, the girl taking my order is rude and has the same smug grin on her face when you get to the window. There’s other reviews on here mentioning the same concerns and there’s a reply from the so called owner claiming they’ll improve…clearly this hasn’t worked. ?

Atmosphere: 3

Food: 3

Service: 1

Gabe Marks (The marker 249)

Looks like an amazing taco bell, though it can be hit or miss by a mile. once my food was great then the next my poor friend had to wait an hour because they gave our food to someone in the drive thru and had to wait for an hour after asking over and over for an update. And they put hot coffee in a plastic cup... don't have to say more but when they do have staff that knows what they are doing the food is alright.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Burrito Supreme

Dalton

Not really sure what I expected but what I received was cold chicken, a disaster of a taco spilled all over the paper, and rude service. At least they did not mess up my Baja blast, just the size of it.

Atmosphere: 1

Food: 1

Service: 1

Sky Moran

Decent service and food, I absolutely love the Cinnabon bites and their freezies are super tasty too!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chips and Cheese, 3 Crunchy Tacos Supreme Combo, Chicken Quesadilla Combo, Soft Taco Supreme, Hard Taco, Crunchwrap Supreme, Supreme Taco Party Pack, Cheese Quesadilla, Soft Taco, 3 Soft Tacos Combo

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