Texas Roadhouse

4511 Commercial Dr, New Hartford
(315) 736-2958

Recent Reviews

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James Ayling

I’ve never came to a restaurant to order food Togo to be told unfortunately our next slot to order food Togo would be 2 hours from the time I went. What restaurant does this, this is so bloody stupid. I travel for work and do not like to be in huge crowds or wierd ppl watching me eat so I like to order food Togo and was discourage from eating at any Texas Roadhouse now. What a way to diminish their values. It’s a damn shame.

Atmosphere: 1

Food: 1

Service: 4

Anita Sweet

Added shrimp but they put Bread under the shrimp and octopus of the steak...not good for a gluten free meal.

Atmosphere: 4

Food: 4

Service: 4

Debra Shaver

We had dinner at the Texas Roadhouse last night. First we signed up for the wait list and literally walked right in when we got there. Our waitress immediately came over to our table despite how busy they were and took our drink orders. I ordered an 8 ounce filet and my husband the 1lb prime rib both medium rare. They were cooked perfectly and so flavorful. The prices were amazing compared to other restaurants in the area. Excellent service, food and prices. We'll definitely be back soon.

Emily Thomas

The only issue was the lady doing reservations, she was rude. But other then that our server was on point

Atmosphere: 4

Food: 5

Service: 4

CSW

Never a disappointment at Texas

Atmosphere: 5

Food: 5

Service: 5

Alejandro Vela

Excellent service and the best Texas style grilled meat

honakerm

Excellent experience. We arrived early, no waiting, picked out our 18oz ribeyes, and were seated. Very cold beer, outstanding meal, fantastic service. And military discount Thank You!

Atmosphere: 5

Food: 5

Service: 5

Danielle Parker

Loved it before they blasted the music. Started dinner with no music... Loved it and I understand the dance they do...it's awesome... However the music afterwards was deafening. Couldn't even carry on a conversation.

Atmosphere: 3

Food: 5

Service: 5

Lauren Miller-Mignot

Our waiter was amazing he was quick and on point with everything. We were very happy. Plus food was amazing as usual

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cactus Blossom, Extra Fresh-Baked Bread

Josh S

I usually like to hate on chains, but Texas Roadhouse is actually pretty great. Food is good and service is great. Unfortunately their Mac and cheese is disgusting but burgers, steak, chicken, and the other sides are all good. Also the rolls, the rolls specifically are amazing.

Atmosphere: 5

Food: 4

Service: 5

jayda bowden

Our order was not right. Missed part of the order with only 5 people at the table. As a former waitress, it is not too hard if it is being written down and it was. How do you miss half the protein on a plate? How do you miss a vegetable on another? How do you send an extra for a third? And how in the world can a cook over salt the outside of a baked potato so much that it leaves crystals on the plate? I was less than impressed with the overall experience.

Vegetarian options: I think most, if not all vegetable dishes have meat products mixed in, i.e. bacon grease and bits in the green beans.

Dietary restrictions: Nothing is gluten free

Kid-friendliness: Yes

Wheelchair accessibility: NO

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Chicken Fried Steak

Roosvelt Guerrero

The end

Atmosphere: 5

Food: 5

Service: 5

Lauren Kelley

Went in for dinner with family & the wait wasn’t too bad, Madi took great care of us and the food was all hot, fresh and delicious. A super great experience with fantastic service. We look forward to going back!

Atmosphere: 5

Food: 5

Service: 5

Will Kan

1st time there and I was impressed.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fried Pickles, Boneless Buffalo Wings, Caesar Salad, Rattlesnake Bites, Texas Red Chili, Mashed Potatoes

Rick Lee

We had a party of six called ahead they don't reserve but you can call ahead. My steak was overdone but they made good on it.

Parking: They could build another one and kill it there was a lot of people walking away because of the 45 minute wait.

Kid-friendliness: Good for kids

Wheelchair accessibility: There could be more

Atmosphere: 4

Food: 3

Service: 4

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