Tony's Pizzeria & Deli- Commercial Dr.

Ordered different sandwiches. Eggplant, chicken panini.
Chicken had little flavor and bacon overcooked
Eggplant was mostly red sauce and messy
Second time I’ve been here to give them a chance
I have not ordered pizza yet maybe that’s better
The sandwiches not so much

Have stopped in there several times over the past few years as it was convenient when visiting relatives from out of town . Never been a fan.There is nothing better than Utica Pizza but this place is just awful . Windows/ doors absolutely filthy, first sign to just walk out . Counter help VERY uninviting and unfriendly. Pizza dough ALWAYS tastes old , tastes more like nasty fried dough , no flavor , lack of substance. There are SO many better places to get good , authentic Utica Pizza . Do better TONY .

Atmosphere: 1

Food: 1

Service: 1

Always tastes excellent the way I like it and has an excellent staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Meatball Sub, Chicken Wing, Slice of Pizza

I had never been and just happened to see the sign. What selection of food to take home or to be headed in side!! I had lasagne. Hot and soooo good. With sausage in sauce! Yummmmoooo. Run don’t walk. I hope to go in again soon.

Parking: Parking infront of business

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lasagna

I was craving garlic pizza & got a small size with onions for pick up. It was superb!! It was thick,crunchy, and loaded with cheese!! It definitely hit the spot. And happy to have it for several meals!! ?
Also, grab a huge chocolate chip ? cookie to which was delicious too!!

Atmosphere: 5

Food: 5

Service: 5

I worked on my birthday and by the time I came home from work tonight 7t was too late to cook and too late to order from Tony's but they did have slices available. The girl who cashed us out was sweet, the slice of pizza was good but the female that was counting the cash and locking the doors 25 miss early was extremely rude. I won't be returning due to one miserable person.

Food: 5

Service: 1

My last order was completely wrong. First- I tried to order online- due to connectivity issues the site told me my order was declined. I decided to go to the store and order it. I created my order. Went to wait. Was checking my emails- seen a confirmation of my order- I immediately went to the counter they said oh yeah it’s right here- so 1- they didn’t see two identical orders and think…or the name. Whatever- that part I am partially to blame for- they said they couldn’t refund the online order- I wasn’t even going to fight about refunding the cash order- we’ll eat it… unfortunately NO… my sub from 1 order was made wrong- no mayo or dressing and added ingredients. And the cheese substitution for the calzone was ignored.

The calzone was great!But...pls Stop using bagged Lettuce! It's so gross and ruins every meal / sandwich.I also ordered a Cesar salad ....I want a salad I don't have to cut ...or wear.And pls use bacon bits in your Ceasar.

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Wings

They have the worst customer service. The few times I've gone there the girls at the counter are very rude. I caught one rolling her eyes at me for no reason Won't spend my money there anymore!

Food: 3

Service: 1

I was staying at a hotel and ordered a small pizza, was delivered 50 minutes later, I paid the delivery guy and when I opened my pizza box I got a large pizza NOT a small, I am in a hotel room, not at home, don't have the option of leftovers the next day, I called back to let them know the mistake, but they would not do anything since I accepted the order and paid for it. Now, I am throwing out 2/3rds pizza for their mistake. Pizza was great but would not order again if I am in a hotel room and have to pay for their mistake and throw away food

Food: 5

Service: 2

Food not great service was pushy.

Atmosphere: 2

Food: 2

Service: 1

Gabrielle was a pleasure at the counter! Had great recommendations.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wing Pizza

Food was great, I would have gave 5 stars, but when you buy 2 large pizzas and 70 wings for $180 and then want to charge me $4.31 for ranch dressing, that's terrible customer service.

Atmosphere: 3

Food: 5

Service: 1

Very disappointed. I ordered Extra Crispy wings and they were barely cooked wings. It seems like they are offended if you ask for extra crispy so the purposely undercook them. I ate one. The rest I just put away in hopes someone else will eat them. $44 for 20 wings and they weren't as ordered. I know I can warm them in the oven or airfryer but I shouldn't have to! Especially not for the price! And that was pick up! Thankful I didn't have a delivery fee! I did tip and now regret that as well.

Atmosphere: 3

Food: 2

Service: 4

Spent 40$ on a small pizza and 20 wings. Ordered wings extra crispy with everything sauce. There was no sauce on the wings, and they weren’t crispy. And when I called to ask for some compensation. The manager calls back and says we’ll give you credit for extra sauce on your next order. Bad food. Terrible customer

Atmosphere: 1

Food: 1

Service: 1