Wendy's

8505 Seneca Tpke, New Hartford
(315) 732-4265

Recent Reviews

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gwen williams

Food was old and cold.

Atmosphere: 5

Food: 1

Service: 5

Brad Tifft

They were helpful and the order was right.

Merissa Baslow

This Wendy’s ALWAYS takes FOREVER. Waiting for 10 mins or more to even get through the line and then always forgets something every single time. Last time coming. Worst ever and falling off big time.

jordan

always one girl running the whole store. took over a half hour to get one order out. hope she gets the help she deserves.

Tyler Richmond

Food has been good everytime but wow you will be waiting for awhile!!! Some waited over 20 min for the order to be wrong. I might start coming just to watch people freak out waiting for food haha.

Atmosphere: 3

Food: 5

Service: 1

Kay Lindsay

Waited 10 minutes for 2 cold egg, cheese and bacon mcmuffin.

Atmosphere: 3

Food: 2

Service: 3

Vadym Dorofii

I’m waiting 20 min for order

Atmosphere: 1

Service: 1

Darryl Miller

This is a Wendy's and it's 2025. I don't really need to elaborate I think

Atmosphere: 3

Food: 3

Service: 3

Michele Nelson

Updated review. Went on 1/6/25. Had to wait 3-4 minutes to order in drive-thru, but I was the only car there. Ordered a Dave's single with no mayo and extra pickle. Received mayo, no extra pickles and a hard roll that crumbled and fell apart. It was gross.

Atmosphere: 1

Food: 1

Service: 2

Tyler Meeker

Do not go here they serve old french fries that taste like they have been sitting a while and will also give you a medium when you order a large. As a bonus if you order Dr. Pepper for a drink it will faintly taste like it should, the other flavor I'm going to assume is mold from the machine not being cleaned.

Ellsworth Rhedrick

They need to get rid of those fake nuggets and get real prime chicken.

Atmosphere: 3

Food: 3

Service: 3

Digital Decay

Order food on the app and still stuck waiting in line with absolutely nobody in front of me for over 20 minutes. The fries are not edible. They should have been thrown away a long time ago. The buns are classically stale. It's hilarious that Wendy's has spent money on the logo when they could just have stale bread and everyone would know what place you're talking about. Oh and then they also don't put bacon on the things that you ordered that should have bacon on them.

Atmosphere: 1

Food: 1

Service: 1

christina bruno

This was disrespectful I have been waiting for over 30 minutes in the drive thru 5 cars in the line and they cam back gave us the worng order then complained about it and then forgot straws and had verry rude workers. Never coming here again

Atmosphere: 1

Food: 2

Service: 1

Dawn Burrows

Asked if frosty was peanut free and worker sarcastic said I don't know and when asked again asked if we wanted one in a rude tone.

Service: 1

Sarah Potter

Ordered two chicken sandwiches, they were raw on the inside. My son swallowed his first bite. A couple hours later he had a headache and then was sick in the bathroom all night. These people just don't care. I called to get a refund and the store manager told me they have a no refund policy but if I wanted he would remake the meal. What a joke and no thank you! Your going to end up really hurting someone or end up killing them with food poisoning. Reported to the Health Department but I doubt they will do anything.

Atmosphere: 1

Food: 1

Service: 1

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