Never had a moonburger before. Loved it! The bun, the cheese, the meat, the onions. It's definitely a fine harmony of deliciousness. I would recommend to anyone who wants a delicious burger.
Evan
Burger was mid, fries lacked any personality, service was also eh
Going to amend my review a year later after going back, beef burger was quite good, but it's too complicated right off of the menu. Havent tried the fries again.
Guy Thillet
This place used to be amazing, but the owner is expanding way too fast, without consideration for their already stretched thin work-staff.
We waited for a FULL HOUR and they got our orders wrong
K G
The food is great, but the only thing that I don't like is you don't have a option to pick your temperature. I've ordered from them three times and every time I do, when I get my burger it's super, super raw. I have to come back home and put it in a frying pan and cook it. You don't get the option to say if you want it pink, medium or well done. I love my food well done. Since they only take online orders, it would be really great if this is something they could add to their ordering process.
Isa Boswick
The burgers taste wonderful, but they are insanely inconsistent here regarding getting your order actually correct and it’s a rare experience when that happens. There’s no way to call to order so you have to submit it online, our ticket itself is always correct, but the order will not be. Don’t think it’s attributable to illiteracy, certainly a lack of care.
O Avery
Ice machine plz 💙🩵💙
Jay M Foster
really good burger joint 😋 can't get any better than moonburger
Bill McBreen
Tasty burgers and fries, everything made fresh to order. Nice little dine in counter to watch downtown New Paltz.
Man, I loved Moonburger when it opened. It was totally worth the lines, and the employees were cool. But sadly this business decided to commit suicide.
Whatever the staff are being asked to do, they can’t handle it. I just sat in the drive through line for more than 20 minutes with only one car in front of me waiting at the window. When that person finally got their order and I pulled up, the employee gestured to a bag by the cash register asking “this is hers, right?” I asked if she meant the one that had been sitting there for 20 minutes and she said it hadn’t (it had—it was in my line of sight the whole time). When I opened the bag and found the food cold, the employee asked in exasperation “well do you want us to redo it??” I gave up as this would have taken another half hour that I didn’t have.
Apparently they started taking unlimited DoorDash orders, which has made the in-person drive-through basically unusable.
It’s such a shame to see this promising place make one poor business decision after another—you’ll recall how they alienated their original customer base by suddenly adding meat to the menu. I was willing to keep going there, but this $14 lesson will sadly be my last.
britney murgolo
It was good. The cheese sauce is the best.
Erin Gage
Everyone there was so sweet and helpful!!! The food was amazing. Lots of vegan options! Definitely worth the 1.5 hour drive. Looking forward to going back.
Ana Maria Farina
best veggie burger!
Luke Burt
My partner and I love getting Moonburger when we’re in need of a quick and delicious meal. So grateful to have MB in New Paltz!
Never had a moonburger before. Loved it! The bun, the cheese, the meat, the onions. It's definitely a fine harmony of deliciousness. I would recommend to anyone who wants a delicious burger.
Burger was mid, fries lacked any personality, service was also eh
Going to amend my review a year later after going back, beef burger was quite good, but it's too complicated right off of the menu. Havent tried the fries again.
This place used to be amazing, but the owner is expanding way too fast, without consideration for their already stretched thin work-staff. We waited for a FULL HOUR and they got our orders wrong
The food is great, but the only thing that I don't like is you don't have a option to pick your temperature. I've ordered from them three times and every time I do, when I get my burger it's super, super raw. I have to come back home and put it in a frying pan and cook it. You don't get the option to say if you want it pink, medium or well done. I love my food well done. Since they only take online orders, it would be really great if this is something they could add to their ordering process.
The burgers taste wonderful, but they are insanely inconsistent here regarding getting your order actually correct and it’s a rare experience when that happens. There’s no way to call to order so you have to submit it online, our ticket itself is always correct, but the order will not be. Don’t think it’s attributable to illiteracy, certainly a lack of care.
Ice machine plz 💙🩵💙
really good burger joint 😋 can't get any better than moonburger
Tasty burgers and fries, everything made fresh to order. Nice little dine in counter to watch downtown New Paltz.
Smash burger was absolute ⛽️
Very good burgers etc. fast service
Restaurantji Recommends
Man, I loved Moonburger when it opened. It was totally worth the lines, and the employees were cool. But sadly this business decided to commit suicide. Whatever the staff are being asked to do, they can’t handle it. I just sat in the drive through line for more than 20 minutes with only one car in front of me waiting at the window. When that person finally got their order and I pulled up, the employee gestured to a bag by the cash register asking “this is hers, right?” I asked if she meant the one that had been sitting there for 20 minutes and she said it hadn’t (it had—it was in my line of sight the whole time). When I opened the bag and found the food cold, the employee asked in exasperation “well do you want us to redo it??” I gave up as this would have taken another half hour that I didn’t have. Apparently they started taking unlimited DoorDash orders, which has made the in-person drive-through basically unusable. It’s such a shame to see this promising place make one poor business decision after another—you’ll recall how they alienated their original customer base by suddenly adding meat to the menu. I was willing to keep going there, but this $14 lesson will sadly be my last.
It was good. The cheese sauce is the best.
Everyone there was so sweet and helpful!!! The food was amazing. Lots of vegan options! Definitely worth the 1.5 hour drive. Looking forward to going back.
best veggie burger!
My partner and I love getting Moonburger when we’re in need of a quick and delicious meal. So grateful to have MB in New Paltz!
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