Glad I spent $8 on matcha for it to be chunkier than expired milk.
Atmosphere: 1
Food: 1
Service: 1
Pichamon Nopnakorn
February 2025 Update the quality of Matcha drink. I got it twice, 2 cups each time. All 4 of them never mix well. The first time I got it in the morning. Understandable it might be during rush hour. But today I got it in the afternoon. Mobile order and not busy at all. The drink is horrible. I never have this problem from other branches.
Today is Veterans Day. We asked them about it. Staff had no idea about the special offer for veterans. They should have been more prepared about it. Don't feel welcome here at all. We also asked for a pup cup. Normally, it's always nice, but look what I got today. Is it because I got a free tall coffee? That's why I should get a bad batch of whipping cream?
Atmosphere: 2
Food: 1
Service: 1
Kayla Randall
They need to fix their Google map profile because I couldn’t get anything due to there not being a drive through even though it lists that there is a drive through. I had to drive to a totally different Starbucks with a screaming child in the backseat ?
Kathy Greene
I would like to thank Josh the shift manager who was the kindest person today when I placed my order for a large cold brew with half and half and when I went to pay I realized that I had left my wallet locked in my son’s dorm room. He said that it wasn’t a problem and paid for my coffee. I said that my husband was just outside and I would be back to pay for the coffee and he said it was his pleasure. I did come back to pay but they wouldn’t let me pay! This was truly the best thing that has happened to me as I witnessed a terrible accident on my way to see my son??????
Atmosphere: 5
Service: 5
Lorenzo Veneziani
staff is great
Atmosphere: 5
Food: 5
Service: 5
jason dessereau
Place was very clean super friendly staff drinkers made with care and both looked and tasted fantastic
Atmosphere: 5
Food: 5
Service: 5
Eddie Witter
I don't go to this store.. Starbucks is overpriced and not that healthy for you. You want to go to a coffee shop go to a local coffee shop. Not and overpriced money greedy store.
Atmosphere: 1
Food: 1
Service: 1
DAWN VELAPOLDI
Coffee seemed weaker then other
Atmosphere: 5
Food: 3
Service: 5
CJ Ragmac
Christmas Eve Day DECEMBER 24TH, 2023New Paltz, NY LocationI placed a mobile order nearly an hour (12:10-12:15) before the estimated ready time of 1243 PM. I didn't get my food until 1:10. The workers call everyone else's name, who placed orders AFTER me well beyond my estimated time of the order being ready, but when it came to my order, nobody said my name until I confronted the worker at the cash register-who I still had to wait an additional 10 minutes for. As a pathetic excuse of their way of saying "sorry", I get issued a FOUR DOLLAR gift card like more than half an hour of my time wasn't wasted-which by the way four dollars in Starbucks doesn't get you shxt! They were very unapologetic and completely dismissive that someone was waiting patiently. My food was also cold by the time I received it. Worst customer service I have ever experienced in my life; I've had other bad experiences in various restaurants around New Paltz, but by far, this place-and in a holiday season too? Can't even begin to compare how bad this place's service was. They choose who gets their orders earlier, completely disrespecting the queue and people that are waiting. Absolutely unbelievable.
Glad I spent $8 on matcha for it to be chunkier than expired milk.
Atmosphere: 1
Food: 1
Service: 1
February 2025
Update the quality of Matcha drink. I got it twice, 2 cups each time. All 4 of them never mix well. The first time I got it in the morning. Understandable it might be during rush hour. But today I got it in the afternoon.
Mobile order and not busy at all. The drink is horrible. I never have this problem from other branches.
Today is Veterans Day. We asked them about it. Staff had no idea about the special offer for veterans. They should have been more prepared about it. Don't feel welcome here at all. We also asked for a pup cup. Normally, it's always nice, but look what I got today. Is it because I got a free tall coffee? That's why I should get a bad batch of whipping cream?
Atmosphere: 2
Food: 1
Service: 1
They need to fix their Google map profile because I couldn’t get anything due to there not being a drive through even though it lists that there is a drive through. I had to drive to a totally different Starbucks with a screaming child in the backseat ?
I would like to thank Josh the shift manager who was the kindest person today when I placed my order for a large cold brew with half and half and when I went to pay I realized that I had left my wallet locked in my son’s dorm room. He said that it wasn’t a problem and paid for my coffee. I said that my husband was just outside and I would be back to pay for the coffee and he said it was his pleasure. I did come back to pay but they wouldn’t let me pay! This was truly the best thing that has happened to me as I witnessed a terrible accident on my way to see my son??????
Atmosphere: 5
Service: 5
staff is great
Atmosphere: 5
Food: 5
Service: 5
Place was very clean super friendly staff drinkers made with care and both looked and tasted fantastic
Atmosphere: 5
Food: 5
Service: 5
I don't go to this store.. Starbucks is overpriced and not that healthy for you. You want to go to a coffee shop go to a local coffee shop. Not and overpriced money greedy store.
Atmosphere: 1
Food: 1
Service: 1
Coffee seemed weaker then other
Atmosphere: 5
Food: 3
Service: 5
Christmas Eve Day DECEMBER 24TH, 2023New Paltz, NY LocationI placed a mobile order nearly an hour (12:10-12:15) before the estimated ready time of 1243 PM. I didn't get my food until 1:10. The workers call everyone else's name, who placed orders AFTER me well beyond my estimated time of the order being ready, but when it came to my order, nobody said my name until I confronted the worker at the cash register-who I still had to wait an additional 10 minutes for. As a pathetic excuse of their way of saying "sorry", I get issued a FOUR DOLLAR gift card like more than half an hour of my time wasn't wasted-which by the way four dollars in Starbucks doesn't get you shxt! They were very unapologetic and completely dismissive that someone was waiting patiently. My food was also cold by the time I received it. Worst customer service I have ever experienced in my life; I've had other bad experiences in various restaurants around New Paltz, but by far, this place-and in a holiday season too? Can't even begin to compare how bad this place's service was. They choose who gets their orders earlier, completely disrespecting the queue and people that are waiting. Absolutely unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Really kind staff, really went above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tom was a ball of fire! Thanks for making me and my fiance's beverages. And I'm glad the frappe machine was working. ?
Atmosphere: 5
Service: 5
Really nice people who take pride in their
Atmosphere: 5
Food: 5
Service: 5
Tom was a ball of fire! Thanks for making me and my fiance's beverages. And I'm glad the frappe machine was working. ?
Atmosphere: 5
Service: 5
Very nice place
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Caffè Vanilla Frappuccino Blended Beverage
It’s a
Atmosphere: 5
Food: 5
Service: 5
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