great drinks, great service, great atmosphere, i love it here !!!
Atmosphere: 5
Food: 5
Service: 5
Jaime Wells
Never going here again. Thanks for ruining my night
Atmosphere: 1
Food: 1
Service: 1
Animegoatxx
One of the employees refuses to let me use the bathroom and the place is empty. Thanks for nothing I’m never gonna go here again.
Atmosphere: 1
Food: 1
Service: 1
jarrett honold
Order pretty much daily as I work on main street, ordered light whip and got a ton, as well as a non full cup. Pic is 1 minute after pickup, drank none. like 1/4 of my drink I’m not getting. Been a repetitive thing , can we fix this? Specifically why I wanted light cream not 3 inches of it
Food: 3
Service: 3
Mrs B
Wow just amazing to get something that just went off the menu and to get it with a smile wow I’m overwhelmed with not that I got something that’s not on the menu anymore but the fact that it was done with a smile and with everybody’s participation thank you 🙏🏻
Atmosphere: 5
Food: 5
Service: 5
Jessica Fleishman
This place is just hostile. At first I was told that only service animals were allowed but assumed without asking that my dog was not a service animal. Then the policy went to “no animals allowed” and that I could not be served or pick up an app order as long as I had my dog. I walked in in the middle of a very important phone call that I couldn’t focus on because the manager would not back off from harassing me about my dog. The place had zero customers and everyone seemed like they hated their job. Every other Starbucks I’ve been to welcomes my dog with attention and a pup cup. I wanted to cancel my order, because I was upset, but the manager said he couldn’t cancel an order that was placed through the app. I walked outside and tied my dog to a post and went back in complaining that my Americano did not taste right and wanted a refund. Another employee was easily able to scan my account and process my refund. The Americano tasted like warmed brewed coffee.
Atmosphere: 1
Food: 1
Service: 1
HamilFan
Today I went and I ordered a Trenta I paid for a trenta and they gave me a grande!
Atmosphere: 1
Food: 1
Service: 1
emma pauselius
nia’s awesome and deserves a raise! very polite and I love how she talks to customers. she a star ❤️
Atmosphere: 5
Food: 5
Service: 5
Nina JeckerByrne
I love the New Paltz Starbucks- they always do right by me, and I like a variety of beverages and customizations.
Atmosphere: 5
Food: 5
Service: 5
Raphael Rivas
It's interesting how the cost is different in different areas.
Honestly some of the nicer Starbucks baristas I've ever met. All I got was a cold brew to walk with, but they cheered my gloomy morning up just being themselves. I was met with a smattering of friendly chit chat and a hand drawn smiley on my cup. Perfect way to start the morning. Thank you folks!
I'm including a photo of the order in hopes that Starbucks can honor the staff that was working. They are your prized employees! Give them some appreciation!
Atmosphere: 3
Food: 5
Service: 5
Liv Nicole
Glad I spent $8 on matcha for it to be chunkier than expired milk.
Atmosphere: 1
Food: 1
Service: 1
Olivia Nicole
Glad I spent $8 on matcha for it to be chunkier than expired milk.
Atmosphere: 1
Food: 1
Service: 1
Pichamon Nopnakorn
February 2025 Update the quality of Matcha drink. I got it twice, 2 cups each time. All 4 of them never mix well. The first time I got it in the morning. Understandable it might be during rush hour. But today I got it in the afternoon. Mobile order and not busy at all. The drink is horrible. I never have this problem from other branches.
Today is Veterans Day. We asked them about it. Staff had no idea about the special offer for veterans. They should have been more prepared about it. Don't feel welcome here at all. We also asked for a pup cup. Normally, it's always nice, but look what I got today. Is it because I got a free tall coffee? That's why I should get a bad batch of whipping cream?
Atmosphere: 2
Food: 1
Service: 1
Kayla Randall
They need to fix their Google map profile because I couldn’t get anything due to there not being a drive through even though it lists that there is a drive through. I had to drive to a totally different Starbucks with a screaming child in the backseat ?
great drinks, great service, great atmosphere, i love it here !!!
Atmosphere: 5
Food: 5
Service: 5
Never going here again. Thanks for ruining my night
Atmosphere: 1
Food: 1
Service: 1
One of the employees refuses to let me use the bathroom and the place is empty. Thanks for nothing I’m never gonna go here again.
Atmosphere: 1
Food: 1
Service: 1
Order pretty much daily as I work on main street, ordered light whip and got a ton, as well as a non full cup. Pic is 1 minute after pickup, drank none. like 1/4 of my drink I’m not getting. Been a repetitive thing , can we fix this? Specifically why I wanted light cream not 3 inches of it
Food: 3
Service: 3
Wow just amazing to get something that just went off the menu and to get it with a smile wow I’m overwhelmed with not that I got something that’s not on the menu anymore but the fact that it was done with a smile and with everybody’s participation thank you
🙏🏻
Atmosphere: 5
Food: 5
Service: 5
This place is just hostile. At first I was told that only service animals were allowed but assumed without asking that my dog was not a service animal. Then the policy went to “no animals allowed” and that I could not be served or pick up an app order as long as I had my dog. I walked in in the middle of a very important phone call that I couldn’t focus on because the manager would not back off from harassing me about my dog. The place had zero customers and everyone seemed like they hated their job.
Every other Starbucks I’ve been to welcomes my dog with attention and a pup cup. I wanted to cancel my order, because I was upset, but the manager said he couldn’t cancel an order that was placed through the app. I walked outside and tied my dog to a post and went back in complaining that my Americano did not taste right and wanted a refund. Another employee was easily able to scan my account and process my refund. The Americano tasted like warmed brewed coffee.
Atmosphere: 1
Food: 1
Service: 1
Today I went and I ordered a Trenta I paid for a trenta and they gave me a grande!
Atmosphere: 1
Food: 1
Service: 1
nia’s awesome and deserves a raise! very polite and I love how she talks to customers. she a star ❤️
Atmosphere: 5
Food: 5
Service: 5
I love the New Paltz Starbucks- they always do right by me, and I like a variety of beverages and customizations.
Atmosphere: 5
Food: 5
Service: 5
It's interesting how the cost is different in different areas.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Honestly some of the nicer Starbucks baristas I've ever met. All I got was a cold brew to walk with, but they cheered my gloomy morning up just being themselves. I was met with a smattering of friendly chit chat and a hand drawn smiley on my cup. Perfect way to start the morning. Thank you folks!
I'm including a photo of the order in hopes that Starbucks can honor the staff that was working. They are your prized employees! Give them some appreciation!
Atmosphere: 3
Food: 5
Service: 5
Glad I spent $8 on matcha for it to be chunkier than expired milk.
Atmosphere: 1
Food: 1
Service: 1
Glad I spent $8 on matcha for it to be chunkier than expired milk.
Atmosphere: 1
Food: 1
Service: 1
February 2025
Update the quality of Matcha drink. I got it twice, 2 cups each time. All 4 of them never mix well. The first time I got it in the morning. Understandable it might be during rush hour. But today I got it in the afternoon.
Mobile order and not busy at all. The drink is horrible. I never have this problem from other branches.
Today is Veterans Day. We asked them about it. Staff had no idea about the special offer for veterans. They should have been more prepared about it. Don't feel welcome here at all. We also asked for a pup cup. Normally, it's always nice, but look what I got today. Is it because I got a free tall coffee? That's why I should get a bad batch of whipping cream?
Atmosphere: 2
Food: 1
Service: 1
They need to fix their Google map profile because I couldn’t get anything due to there not being a drive through even though it lists that there is a drive through. I had to drive to a totally different Starbucks with a screaming child in the backseat ?
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