Julia is the new female manager there and she’s incredibly speedy, knowledgeable and running the subway like it should be. I hope she stays. Clean fast gave me tips on how to order. So much better. Keep her give her a raise seriously 👏🏼
Willy
Carlos provided excellent customer service . He’s a hard worker and is always making sure he gives the best experience to his customers. He has the work ethic and attitude to become a manager. His work needs to be recognized.
Atmosphere: 5
Food: 5
Service: 5
Grace Stoler
When in today to get some lunch before work and was very happy with my service. The guy working there was named Carlos and he has such a wonderful personality. There were a few things that I wanted that weren’t ready because the store just opened but he was super polite about it and was very kind so I didn’t seem to mind. Such a great guy!
Atmosphere: 5
Food: 5
Service: 5
Thomas Kubiak
Not the best. Service was slow as store was understaffed and orders were coming in from online. Bread seemed stale. Staff barely spoke to us and didn't mark sandwiches, so we didn't know which was which. Not clean.
Atmosphere: 1
Food: 2
Service: 2
Marcus Ford
One of my favorite spots to go, Especially the one in New Paltz. The food was super fast. A young man named Carlos was the one that helped me, He was very polite and efficient at his job. Will definitely keep coming back here.
Atmosphere: 5
Food: 5
Service: 5
Malachai Bridge
Carlos was very respectful & helpful during my transaction.
Atmosphere: 5
Food: 5
Service: 5
Enmanuel Rojas Maldonado
Employee Carlos gave some amazing service
Atmosphere: 5
Food: 5
Service: 5
Joseph D
Carlo was awesome please give him a raise!
Atmosphere: 5
Food: 5
Service: 5
Annie G
Clean Staff was amazing; two lovely ladies. Food: Chicken Teryaki on a footlong(had pickles I didn't ask for, but it was a good touch) and I also ordered three (3) of their amazing cookies.
Ordered a lot from new Paltz subway. Over the past. But lately it sent to crap All bread really no meat or cheese on sandwiches anymore. Big change from the past. Hopefully they will reverse course. I'll be going to the other subways now until new paltz gets it together
Coworker and I went to Subway for lunch, but we were extremely disappointed. The female manager was blatantly disrespectful to the young employee working there. On top of that, the place was so filthy that we decided not to eat there. It was clear that the manager had no regard for cleanliness, customer service, or her colleagues. Very bad experience.
Atmosphere: 1
Food: 1
Service: 1
Leek Shadow
They never take promo codes And no you do not substitute Buffalo sauce and bbq sauce . You let the customer know and give them the choice…
Ariana O. N
They seem very understaff here. Evertime i come here the place looks a mess. The food bins look dirty, food half frozen as if it's not fresh. I understand it's "fast food" but charging close to $15 dollars for processed food, at least make the place clean. It just seems like management is doing the bare minimum when it comes to staffing which results in corners being cut. I would not recommend eating here.
Atmosphere: 2
Food: 2
Service: 5
Hand Soap
They never get online orders right. When emailing subway about it they did nothing. Honestly this place sucks. Subway sucks to begin with but this place is a new low
Atmosphere: 3
Food: 1
Service: 1
Katie Tiley
My boyfriend went in to order and sandwich it look literally 20 minutes for them to make it. He asked for provolone on the sandwich and the girl working there said she put it on. He watched her literally not put it on the sandwich and asked if he could even get provolone on the side and she said no she put it on the sandwich. There was no provolone on the sandwich..
Julia is the new female manager there and she’s incredibly speedy, knowledgeable and running the subway like it should be. I hope she stays. Clean fast gave me tips on how to order. So much better. Keep her give her a raise seriously 👏🏼
Carlos provided excellent customer service . He’s a hard worker and is always making sure he gives the best experience to his customers. He has the work ethic and attitude to become a manager.
His work needs to be recognized.
Atmosphere: 5
Food: 5
Service: 5
When in today to get some lunch before work and was very happy with my service. The guy working there was named Carlos and he has such a wonderful personality. There were a few things that I wanted that weren’t ready because the store just opened but he was super polite about it and was very kind so I didn’t seem to mind. Such a great guy!
Atmosphere: 5
Food: 5
Service: 5
Not the best. Service was slow as store was understaffed and orders were coming in from online. Bread seemed stale. Staff barely spoke to us and didn't mark sandwiches, so we didn't know which was which. Not clean.
Atmosphere: 1
Food: 2
Service: 2
One of my favorite spots to go, Especially the one in New Paltz. The food was super fast. A young man named Carlos was the one that helped me, He was very polite and efficient at his job. Will definitely keep coming back here.
Atmosphere: 5
Food: 5
Service: 5
Carlos was very respectful & helpful during my transaction.
Atmosphere: 5
Food: 5
Service: 5
Employee Carlos gave some amazing service
Atmosphere: 5
Food: 5
Service: 5
Carlo was awesome please give him a raise!
Atmosphere: 5
Food: 5
Service: 5
Clean
Staff was amazing; two lovely ladies.
Food: Chicken Teryaki on a footlong(had pickles I didn't ask for, but it was a good touch) and I also ordered three (3) of their amazing cookies.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Raspberry Cheesecake Cookie, Chocolate Chip Cookie
Ordered a lot from new Paltz subway. Over the past. But lately it sent to crap
All bread really no meat or cheese on sandwiches anymore. Big change from the past.
Hopefully they will reverse course. I'll be going to the other subways now until new paltz gets it together
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Coworker and I went to Subway for lunch, but we were extremely disappointed. The female manager was blatantly disrespectful to the young employee working there. On top of that, the place was so filthy that we decided not to eat there. It was clear that the manager had no regard for cleanliness, customer service, or her colleagues. Very bad experience.
Atmosphere: 1
Food: 1
Service: 1
They never take promo codes
And no you do not substitute Buffalo sauce and bbq sauce . You let the customer know and give them the choice…
They seem very understaff here. Evertime i come here the place looks a mess. The food bins look dirty, food half frozen as if it's not fresh. I understand it's "fast food" but charging close to $15 dollars for processed food, at least make the place clean. It just seems like management is doing the bare minimum when it comes to staffing which results in corners being cut. I would not recommend eating here.
Atmosphere: 2
Food: 2
Service: 5
They never get online orders right. When emailing subway about it they did nothing. Honestly this place sucks. Subway sucks to begin with but this place is a new low
Atmosphere: 3
Food: 1
Service: 1
My boyfriend went in to order and sandwich it look literally 20 minutes for them to make it. He asked for provolone on the sandwich and the girl working there said she put it on. He watched her literally not put it on the sandwich and asked if he could even get provolone on the side and she said no she put it on the sandwich. There was no provolone on the sandwich..
Atmosphere: 1
Food: 2
Service: 1
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