Absolutely love 16 Handles! The service is always top-notch, everyone, especially the amazing employees working there, are so friendly and efficient. They go above and beyond to make sure everything is clean, fresh, and running smoothly. The owners are incredibly kind and welcoming, and it really shows in how the place is run. It’s one of those spots where you feel good just walking in. Highly recommend for a sweet treat.
Binpaid Balla
Young careless employees and unprofessional management running a yogurt shop. Please do not come here, super unsanitary and overpriced. Just go to carvel or something.
Adin Triolo
16 Handles never disappoints—amazing froyo flavors, fresh toppings, and super friendly staff. On my last visit, I noticed some paint chipping on the ceiling, but I saw that they’re already working on repairs, which shows they care about the space and their customers' experience. It’s great to see a business that stays on top of things. Still my go-to spot for frozen yogurt!
Daisy Torres
Great space to take a break with a froyo.
Neil Walker
It is a great business. Today May 3rd 2025 at about 3:48 was not a good day as customer service was lacking (not assisting with the mobile rewards process) and attitude was given.
Michael Allen
16 Handles – Where Community and Sweet Treats Come Together! If you’re looking for more than just a great soft-serve spot, 16 Handles in the North Ridge Shopping Center (77 Quaker Ridge Rd, New Rochelle) is the place to be. What makes this place special isn’t just the delicious frozen yogurt—it’s the way owners Dina DeCesare and her brother Richard have made it a true part of our community.
Every week, my 11-year-old daughter Harper and I have a daddy-daughter day, trying out different snack spots in the neighborhood. But no matter how many places we visit, we keep coming back to 16 Handles—it’s just that good! The store is always buzzing with energy, filled with kids and families enjoying an after-school treat. It’s become one of those places where you don’t just grab dessert—you make memories.
Dina and her team go the extra mile, decorating the store for every holiday with so much attention to detail that it feels like a celebration every time you walk in. But what really sets this place apart is how they make customers feel like family. Dina features pictures of local kids and families on a digital display, creating a fun and personal connection with the community. The walls are even decorated with framed school shirts and memorabilia, making it clear that this is a place that supports and celebrates New Rochelle.
Beyond the amazing flavors and toppings, what I love most about 16 Handles is its inviting, friendly atmosphere. It’s the kind of place where you walk in for ice cream but leave with great conversations, a few laughs, and maybe even a new friend.
If you haven’t been here yet, do yourself a favor and stop by. Whether you're coming in for the best soft-serve in town or just looking for a place that feels like home, 16 Handles is the spot!
Jack
It’s a pretty ok chain place for frozen yogurt, there are just a LOT better local options
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Made with Nutella Frozen Yogurt, Peanut Butter Cup Frozen Yogurt
Delicious yogurt. I take my daughter there a few times a week.
Atmosphere: 5
Food: 5
Service: 5
Rose Barbagli
They maybe good to some areas but if u call and inquire for certain items It takes forever for them to answer the phone maybe by Christmas we are only on May ! It’s annoying!!
Yaritza Salcedo
amazing just amazing, loved my service!!!!
Conor Coughlin
They forgot my cookie dough ☹️
Food: 3
Service: 1
Klein Visuals
I visited a new franchise in New Rochelle and I saw the organization and well-maintained facility in the store. With the Pink Cup I ordered, I was satisfied with the Pistachio flavored ice cream with my favorite toppings. The lovely cashiers welcomed me to the store and made me feel valued in the place. The Pistachio was delicious, and the bubble toppings with the strawberry slices were both nutritious and delicious. With a few people lounging in the peaceful environment, I enjoyed my stay, catching up with my organization discussing our logo to be used in New York City.
Absolutely love 16 Handles! The service is always top-notch, everyone, especially the amazing employees working there, are so friendly and efficient. They go above and beyond to make sure everything is clean, fresh, and running smoothly. The owners are incredibly kind and welcoming, and it really shows in how the place is run. It’s one of those spots where you feel good just walking in. Highly recommend for a sweet treat.
Young careless employees and unprofessional management running a yogurt shop. Please do not come here, super unsanitary and overpriced. Just go to carvel or something.
16 Handles never disappoints—amazing froyo flavors, fresh toppings, and super friendly staff. On my last visit, I noticed some paint chipping on the ceiling, but I saw that they’re already working on repairs, which shows they care about the space and their customers' experience. It’s great to see a business that stays on top of things. Still my go-to spot for frozen yogurt!
Great space to take a break with a froyo.
It is a great business. Today May 3rd 2025 at about 3:48 was not a good day as customer service was lacking (not assisting with the mobile rewards process) and attitude was given.
16 Handles – Where Community and Sweet Treats Come Together!
If you’re looking for more than just a great soft-serve spot, 16 Handles in the North Ridge Shopping Center (77 Quaker Ridge Rd, New Rochelle) is the place to be. What makes this place special isn’t just the delicious frozen yogurt—it’s the way owners Dina DeCesare and her brother Richard have made it a true part of our community.
Every week, my 11-year-old daughter Harper and I have a daddy-daughter day, trying out different snack spots in the neighborhood. But no matter how many places we visit, we keep coming back to 16 Handles—it’s just that good! The store is always buzzing with energy, filled with kids and families enjoying an after-school treat. It’s become one of those places where you don’t just grab dessert—you make memories.
Dina and her team go the extra mile, decorating the store for every holiday with so much attention to detail that it feels like a celebration every time you walk in. But what really sets this place apart is how they make customers feel like family. Dina features pictures of local kids and families on a digital display, creating a fun and personal connection with the community. The walls are even decorated with framed school shirts and memorabilia, making it clear that this is a place that supports and celebrates New Rochelle.
Beyond the amazing flavors and toppings, what I love most about 16 Handles is its inviting, friendly atmosphere. It’s the kind of place where you walk in for ice cream but leave with great conversations, a few laughs, and maybe even a new friend.
If you haven’t been here yet, do yourself a favor and stop by. Whether you're coming in for the best soft-serve in town or just looking for a place that feels like home, 16 Handles is the spot!
It’s a pretty ok chain place for frozen yogurt, there are just a LOT better local options
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Made with Nutella Frozen Yogurt, Peanut Butter Cup Frozen Yogurt
Best in town.
Atmosphere: 5
Food: 5
Service: 5
Best yogurt in town.
Atmosphere: 5
Food: 5
Service: 5
Best yogurt in town.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious yogurt. I take my daughter there a few times a week.
Atmosphere: 5
Food: 5
Service: 5
They maybe good to some areas but if u call and inquire for certain items It takes forever for them to answer the phone maybe by Christmas we are only on May ! It’s annoying!!
amazing just amazing, loved my service!!!!
They forgot my cookie dough ☹️
Food: 3
Service: 1
I visited a new franchise in New Rochelle and I saw the organization and well-maintained facility in the store. With the Pink Cup I ordered, I was satisfied with the Pistachio flavored ice cream with my favorite toppings. The lovely cashiers welcomed me to the store and made me feel valued in the place. The Pistachio was delicious, and the bubble toppings with the strawberry slices were both nutritious and delicious. With a few people lounging in the peaceful environment, I enjoyed my stay, catching up with my organization discussing our logo to be used in New York City.
Atmosphere: 5
Food: 5
Service: 5
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