frost on ice. cream amount served is terrible. pleas just buy a cake . ugh. i managed some carvels.
Maria Rodriguez
It’s a vibe!
Atmosphere: 5
Food: 5
Service: 5
Brittany Rodriguez
First off I’d like to say I never come here. I received an email for a free small birthday cone so I decided to redeem it on my lunch break from work. I walk next door and show the guy my email and he demands I show him my id. I told him my birthday is literally on Tuesday (the 9th), and he stated again I need to show id and that it says so on the email, Nowhere on the email does it say I need to present an id to redeem a icecream. PICTURE INCLUDED. I luckily had a photo of my id on my phone, so I didn’t have to walk back to work to get it. I showed him my id and he proceeded to ask me “is that really you” are you serious ?! What kind of service is this ? I’m only redeeming a small ICECREAM cone! I never come here and this just gave me a reason to not go back! Terrible customer service.
Atmosphere: 5
Food: 5
Service: 1
Brittany Hewett
First off I’d like to say I never come here. I received an email for a free small birthday cone so I decided to redeem it on my lunch break from work. I walk next door and show the guy my email and he demands I show him my id. I told him my birthday is literally on Tuesday (the 9th), and he stated again I need to show id and that it says so on the email, Nowhere on the email does it say I need to present an id to redeem a icecream. PICTURE INCLUDED. I luckily had a photo of my id on my phone, so I didn’t have to walk back to work to get it. I showed him my id and he proceeded to ask me “is that really you” are you serious ?! What kind of service is this ? I’m only redeeming a small ICECREAM cone! I never come here and this just gave me a reason to not go back! Terrible customer service.
Atmosphere: 5
Food: 5
Service: 1
Many lopez
A very clean and cozy family place and your orders are just the way you want them, delighted with the store 100%
Atmosphere: 5
Food: 5
Service: 5
Adrian G
Soft ice cream is always delicious here and Jessica is always with a positive attitude helping out customers. What a BIG plus! ;)
KARLA COBENAS
Definitely excellent customer service, the delicious ice cream, the presentation and design that dedicate the maximum to the cake... I recommend this place the best... and not to mention the cleanliness, always taking care of the customers' health. ...highly recommended....
Olga Kiseleva
Cannot say enough positive words about this Carvel and Jessica who made a birthday cake for my son! So attentive, detail oriented and helpful with ideas. Firstly, the cake was delicious and looked amazing!! Secondly, Jessica came into store one hour prior to opening so that I could pick up the cake on time for the party. And thirdly, she was extremely patient discussing details of the cake down to the shade of green that we will be using.I will never use any other Carvel but Quaker Ridge Rd :) Thank you!!!
margot calle
Beautiful and clean store. The service was great and the prices are fantastic.I bought a cake for my family last week and we love very tasty.
Peter Trezza
Friendly service, so many choices! Guaranteed to improve your day.
Run down and old. Why this place has 4 stars is beyond me!
Red Nelli
Great ice cream very friendly love this place
Anonymous User
Disappointing, disgusting and disgraceful. I walk in, excited more than ever to return to my favorite ice cream parlor after it had been closed for almost a year, just to get rudely confronted by the two girls running the place. I am vaccinated, and did not bring a mask and realized as I walked in and saw the sign stating masks were required. Despite the parlor being empty, I walked in with my shirt above my nose, and would have been totally fine with one of the girls stating, “Sir, I am so sorry but we cannot allow entry without a mask.” Instead I get told, “Keep your shirt that way! Do not let it fall down!” I was disgusted and told the girls I do not like their attitude and then stormed out. As I entered my car, one of the girls confronted me to tell me they did nothing wrong, I was not interested in hearing that excuse and drove away. I was so disappointed because I really was excited to return to my favorite ice cream parlor just minutes away from the house. I’ll be driving to Eastchester next time I want Carvel.
frost on ice. cream amount served is terrible. pleas just buy a cake . ugh. i managed some carvels.
It’s a vibe!
Atmosphere: 5
Food: 5
Service: 5
First off I’d like to say I never come here. I received an email for a free small birthday cone so I decided to redeem it on my lunch break from work. I walk next door and show the guy my email and he demands I show him my id. I told him my birthday is literally on Tuesday (the 9th), and he stated again I need to show id and that it says so on the email, Nowhere on the email does it say I need to present an id to redeem a icecream. PICTURE INCLUDED. I luckily had a photo of my id on my phone, so I didn’t have to walk back to work to get it. I showed him my id and he proceeded to ask me “is that really you” are you serious ?!
What kind of service is this ? I’m only redeeming a small ICECREAM cone! I never come here and this just gave me a reason to not go back! Terrible customer service.
Atmosphere: 5
Food: 5
Service: 1
First off I’d like to say I never come here. I received an email for a free small birthday cone so I decided to redeem it on my lunch break from work. I walk next door and show the guy my email and he demands I show him my id. I told him my birthday is literally on Tuesday (the 9th), and he stated again I need to show id and that it says so on the email, Nowhere on the email does it say I need to present an id to redeem a icecream. PICTURE INCLUDED. I luckily had a photo of my id on my phone, so I didn’t have to walk back to work to get it. I showed him my id and he proceeded to ask me “is that really you” are you serious ?!
What kind of service is this ? I’m only redeeming a small ICECREAM cone! I never come here and this just gave me a reason to not go back! Terrible customer service.
Atmosphere: 5
Food: 5
Service: 1
A very clean and cozy family place and your orders are just the way you want them, delighted with the store 100%
Atmosphere: 5
Food: 5
Service: 5
Soft ice cream is always delicious here and Jessica is always with a positive attitude helping out customers. What a BIG plus! ;)
Definitely excellent customer service, the delicious ice cream, the presentation and design that dedicate the maximum to the cake... I recommend this place the best... and not to mention the cleanliness, always taking care of the customers' health. ...highly recommended....
Cannot say enough positive words about this Carvel and Jessica who made a birthday cake for my son! So attentive, detail oriented and helpful with ideas. Firstly, the cake was delicious and looked amazing!! Secondly, Jessica came into store one hour prior to opening so that I could pick up the cake on time for the party. And thirdly, she was extremely patient discussing details of the cake down to the shade of green that we will be using.I will never use any other Carvel but Quaker Ridge Rd :) Thank you!!!
Beautiful and clean store. The service was great and the prices are fantastic.I bought a cake for my family last week and we love very tasty.
Friendly service, so many choices! Guaranteed to improve your day.
Restaurantji Recommends
Run down and old. Why this place has 4 stars is beyond me!
Great ice cream very friendly love this place
Disappointing, disgusting and disgraceful. I walk in, excited more than ever to return to my favorite ice cream parlor after it had been closed for almost a year, just to get rudely confronted by the two girls running the place. I am vaccinated, and did not bring a mask and realized as I walked in and saw the sign stating masks were required. Despite the parlor being empty, I walked in with my shirt above my nose, and would have been totally fine with one of the girls stating, “Sir, I am so sorry but we cannot allow entry without a mask.” Instead I get told, “Keep your shirt that way! Do not let it fall down!” I was disgusted and told the girls I do not like their attitude and then stormed out. As I entered my car, one of the girls confronted me to tell me they did nothing wrong, I was not interested in hearing that excuse and drove away. I was so disappointed because I really was excited to return to my favorite ice cream parlor just minutes away from the house. I’ll be driving to Eastchester next time I want Carvel.
Delicious!!!
Awesome Staff, Very clean and great flavors
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