Dunkin'
1333 North Ave, New Rochelle
(914) 636-8800
Recent Reviews
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Slowest possible service
Manager is rude and always leaving long lines to build up.
Atmosphere: 3
Food: 3
Service: 1
What is going on with this store. The donuts were awful. Tasted stale. The French crueller was disgusting. The chocolate on the Boston cream was melted off.
Atmosphere: 1
Food: 1
Service: 1
Decent Dunkin located in the shopping plaza. Enter directly through the front, or up a metal staircase through the rear. Kind of narrow and cramped. Service is not always the quickest or the most personable. Still, they get the job done. Doughnuts are always fresh and the coffee always hot and delicious.
Vegetarian options: There are options
Dietary restrictions: Doughnuts!
Parking: Large lot
Kid-friendliness: It is friendly
Wheelchair accessibility: Only in front
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Donuts, Munchkins Donut Hole Treats
This is the worst Dunkin I have ever been to. No matter what I order, nothing is ever right or hood ! From still FROZEN hash browns, to burnt tasting tea, refresher, bacon barely cooked with a ton of fat. Chocolate sprinkled donut with literally ONE single sprinkle. Everything I get is disgusting here ! Not to mention the TWO times I had black mold in my ice, that I didn’t notice til I drank half of my drink. I had to report that for the manager to get them to clean out their ice box ! There’s a Dunkin down the road at 646 north ave if you want quality food and drinks that aren’t disgusting, burnt or uncooked !
11/6 ordered a iced chai with LESS ice
Does this look like less ice to you ?!
Atmosphere: 1
Food: 1
Service: 1
Decent Dunkin' Donuts. I got the "Snackin' Bacon" and the bacon had so much pepper that I could not take more than one bite. Sometimes the staff is rude but the food comes fast. The atmosphere is really dirty.
Atmosphere: 3
Food: 4
Service: 3
This has got to be the worst Dunkin store of them all! The staff are rude, dismissive and lack basic communication skills, so there is never a positive experience. The only reason I order from here is because I live nearby, and there is no other Dunkin in walking distance.
Ordered a large matcha latte - gave me a small one. Being an introvert i didnt want to fight with them on this but how the hell is this a large one?
Great coffee ☕
Lately my coffee tastes like it has bean watered down so much I could not drink it. Took 3 sips and threw it away.
Atmosphere: 1
Food: 2
Service: 2
This is the worst Dunkin I have ever been to. No matter what I order, nothing is ever right or hood ! From still FROZEN hash browns, to burnt tasting tea, refresher, bacon barely cooked with a ton of fat. Chocolate sprinkled donut with literally ONE single sprinkle. Everything I get is disgusting here ! Not to mention the TWO times I had black mold in my ice, that I didn’t notice til I drank half of my drink. I had to report that for the manager to get them to clean out their ice box ! There’s a Dunkin down the road at 646 north ave if you want quality food and drinks that aren’t disgusting, burnt or uncooked !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was in the store today morning, ordered a coffee and asked for the restroom key and the staff said the restroom is out of order, I can understand it’s possible but what made me surprise is I saw a uniform officer used the restroom and kept the key next to the employee room, I didn’t understand the technology of that toilet which works for certain classes of people, hope management will give proper training to the staff to avoid discrimination
This is on of Dunkin's very small store. It is Very narrow and long. It has entrance from two side of the long corridor with the cashier halfway in the corridor. Not a good layout for good customer experience.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake
Some of the workers here really hate working here. Also donuts are usually out of stock or stale :(
I came into the store, I ordered a bacon egg and cheese sandwich. 7~ minutes later, the employees looking at me, and ask “you good”. I say I’m waiting. Another 5 minutes go by, and we ask what’s taking so long. They look at us and say that we should have told them that we were waiting for our order. Even though I showed them receipt, it was our fault apparently. I have came here many times, the employees have not disappointed by just been unpleasant.
It's a dunking donuts. For some reason, their donuts seem stale by 12:00 afternoon.
Atmosphere: 4
Food: 3
Service: 4
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