Subway

573 Main St, New Rochelle
(914) 355-4030

Recent Reviews

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Nikkey Note

Do I have to give you all a long and drawn out reason? THEY SUCK.

Atmosphere: 1

Food: 1

Service: 1

Sharibel M

I live in the area and got coupons for subways. I decided to go in to use my coupons and they told me “no coupons allowed”. That makes no sense.

Service: 1

Griffin Puc

Scam Subway! They advertise using the subway app IN STORE yet when you place an online order they claim they have recieved nothing. This is conveniently during the bogo online sale, they took my money! A total dishonest business , they should be reported

Service: 1

kim ted

It's 10am and they say there's no bread. Are you kidding me?

Atmosphere: 1

Food: 1

Service: 1

Hailey schindler

Online orderers beware - they scam you.

Placed an order through the app for ASAP pickup and go to pick it up. Guy behind the counter says there's no online order. We show him the order on our app and he says no, he can't accept that.

He then tells us to talk to the bank because he won't make the sandwiches. Avoid this subway.

Atmosphere: 1

Food: 1

Service: 1

Traci Moser

I would like to express my dissatisfaction with the recent experience I had at your store. Despite advertising new merchandise, it appears that the items are consistently sold out during my visits. Instead of offering alternative options or solutions, the staff responded in an unpleasant manner. This lack of customer service has left me feeling very unsatisfied. I hope that improvements can be made to ensure a more positive shopping experience in the future.

Atmosphere: 1

Food: 1

Service: 1

Samahir Perozo Esplendor

The guy that took out order was very patient and kindly, And my grandson was awarded with an extra cookie. The place was clean and quiet

Atmosphere: 4

Food: 5

Service: 5

Maybrando Benitez

Excellent ?

Atmosphere: 5

Food: 5

Service: 5

samahir perozo

The guy that took out order was very patient and kindly, And my grandson was awarded with an extra cookie. The place was clean and quiet

Atmosphere: 4

Food: 5

Service: 5

Miguel Aquije

I ordered online to take advantage of the buy one get one free promo. What a major mistake. Subway calls them sandwich artists; yeah ok far from it. It took me 40 minutes after the app said my sandwich was ready to pick up to get my order. The older man is a grumpy and cheap to hire additional help makes sandwichs, he also doesn’t care what type of sandwich you ordered. I ordered chicken bacon, ranch and he gave me two ground beef sandwich, which looked disgusting and I never got the correct order ordered. I wouldn't recommend this place to your worst enemy after reading past reviews.

Atmosphere: 1

Food: 1

Service: 1

Y Mendez

Service was terrible! My order was so wrong! I ordered online in the Subway App, leaving precise notes of what items to omit. I even went inside and reviewed the receipt with the lady. When my son went to eat it, all the items I specifically told her NOT to add were completely disregarded and added anyways. The other employee, a man, had a terrible attitude!! He was dismissive and displayed aggression for absolutely no reason. If it’s not what I ordered, I shouldn’t have to take what you made! How hard is it to NOT to add onions and vinaigrette for a child?We asked for Purell, and he pointed to an empty shelf and to pretty much tell me to F off. Clearly there was sanitizer right next to his phone but he refused to allow us to use.My final review: If I can give a ZERO, that would be it!!! Awful, awful service! No bathroom, no Purell (at least shareable), and no manners whatsoever! Don’t be in business if you hate your life. All we wanted were 2 sandwiches, not that hard to please.

Atmosphere: 1

Food: 2

Service: 1

Eugene Goldstein

Did not take coupons. Service fine. Think price may have been a little high.

Atmosphere: 2

Food: 4

Service: 4

Adin Triolo

Subway left much to be desired. While the concept of customizable sandwiches is intriguing, the execution falls short. The quality of ingredients can be inconsistent, and some options lack flavor.The service speed varies from location to location, with some places being quite efficient while others are disappointingly slow. The overall experience can be affected by the staff's attentiveness and knowledge of the menu.The cleanliness of some Subway outlets has been subpar, detracting from the dining atmosphere. In addition, the interior design can sometimes feel bland and uninviting.Pricing seems reasonable at first, but the value for the money isn't always satisfying. The taste and portion sizes don't always justify the cost.While Subway can offer a quick meal option, the overall experience depends heavily on the specific location. The promise of customization isn't always met, leaving a gap between expectation and reality.Taking all these factors into account, I would rate Subway a disappointing 2 out of 5. There's definite room for improvement in terms of consistency, flavor, service, and overall dining experience.

Atmosphere: 2

Food: 2

Service: 2

Jason Koehler

No public bathrooms, always out of different meats, four tables, next to a pot smoking shop, parking is terrible. The list goes on for this place.

Atmosphere: 1

Food: 1

Service: 1

Crystal Collins

July 29,2023, around 5:00I ordered on grubhub3 spicy Italian sandwichesAnd one cold cut comboEach sandwich was laid with every other meat instead of a layer of pepperoni and then salami. We literally had to eat it like a pizza, so the bread won't outdo the flavor of what we order. On top of that, it wasn't hardly no veggies .If I wanted a mayonnaise sandwich, I would've ordered just that. Shame on the person working that shiftUnsatisfied Customer

Food: 1

Service: 1

Recommended dishes: Spicy Italian Flatizza

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