Subway

573 Main St, New Rochelle
(914) 355-4030

Recent Reviews

Miguel Aquije

I ordered online to take advantage of the buy one get one free promo. What a major mistake. Subway calls them sandwich artists; yeah ok far from it. It took me 40 minutes after the app said my sandwich was ready to pick up to get my order. The older man is a grumpy and cheap to hire additional help makes sandwichs, he also doesn’t care what type of sandwich you ordered. I ordered chicken bacon, ranch and he gave me two ground beef sandwich, which looked disgusting and I never got the correct order ordered. I wouldn't recommend this place to your worst enemy after reading past reviews.

Atmosphere: 1

Food: 1

Service: 1

Y Mendez

Service was terrible! My order was so wrong! I ordered online in the Subway App, leaving precise notes of what items to omit. I even went inside and reviewed the receipt with the lady. When my son went to eat it, all the items I specifically told her NOT to add were completely disregarded and added anyways. The other employee, a man, had a terrible attitude!! He was dismissive and displayed aggression for absolutely no reason. If it’s not what I ordered, I shouldn’t have to take what you made! How hard is it to NOT to add onions and vinaigrette for a child?We asked for Purell, and he pointed to an empty shelf and to pretty much tell me to F off. Clearly there was sanitizer right next to his phone but he refused to allow us to use.My final review: If I can give a ZERO, that would be it!!! Awful, awful service! No bathroom, no Purell (at least shareable), and no manners whatsoever! Don’t be in business if you hate your life. All we wanted were 2 sandwiches, not that hard to please.

Atmosphere: 1

Food: 2

Service: 1

fabiola c.

Maybe on of the best subways i been too this is my go2 The guy that's always here is rey nice and welcoming always makes my sandwhiches perfect

Eugene Goldstein

Did not take coupons. Service fine. Think price may have been a little high.

Atmosphere: 2

Food: 4

Service: 4

Adin Triolo

Subway left much to be desired. While the concept of customizable sandwiches is intriguing, the execution falls short. The quality of ingredients can be inconsistent, and some options lack flavor.The service speed varies from location to location, with some places being quite efficient while others are disappointingly slow. The overall experience can be affected by the staff's attentiveness and knowledge of the menu.The cleanliness of some Subway outlets has been subpar, detracting from the dining atmosphere. In addition, the interior design can sometimes feel bland and uninviting.Pricing seems reasonable at first, but the value for the money isn't always satisfying. The taste and portion sizes don't always justify the cost.While Subway can offer a quick meal option, the overall experience depends heavily on the specific location. The promise of customization isn't always met, leaving a gap between expectation and reality.Taking all these factors into account, I would rate Subway a disappointing 2 out of 5. There's definite room for improvement in terms of consistency, flavor, service, and overall dining experience.

Atmosphere: 2

Food: 2

Service: 2

Jason Koehler

No public bathrooms, always out of different meats, four tables, next to a pot smoking shop, parking is terrible. The list goes on for this place.

Atmosphere: 1

Food: 1

Service: 1

Crystal Collins

July 29,2023, around 5:00I ordered on grubhub3 spicy Italian sandwichesAnd one cold cut comboEach sandwich was laid with every other meat instead of a layer of pepperoni and then salami. We literally had to eat it like a pizza, so the bread won't outdo the flavor of what we order. On top of that, it wasn't hardly no veggies .If I wanted a mayonnaise sandwich, I would've ordered just that. Shame on the person working that shiftUnsatisfied Customer

Food: 1

Service: 1

Recommended dishes: Spicy Italian Flatizza

Emma Frost

Very bad service, I sometimes stop by this subway store location, but the staff are always unfriendly, horribly rude and they are never prepared.One day, I arrived at 9:10 am and the rude lady there said that they weren’t open yet, but on the door it said 9:00 am and the door was open so it’s not my fault they aren’t ready on time and on top of that they didn’t even have change for a $50 dollar bill.Never stopping by at this subway store again.

Shantell Ortega

Really disappointed with this subway. The "locally owned" subways don't honor subway coupons.... That is just a way to not get less money for the food. Did anyone make them realize that once you get the customer, you have created a partnership. I'm not okay with this. You try to support the business, however, things like this make me not want to. I won't be going there ever again.

Atmosphere: 1

Food: 1

Service: 1

Brandie Lee

I always get a good sandwich

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Marinara, Steak

Brandie Lindsay

Good place to get sandwich of your choosing

Atmosphere: 5

Food: 5

Service: 5

Brandie L.

Fresh veggies ,fresh bread, and meat are fresh, too. You get your money's worth. The footlong sandwich does fill you up and chips are good too.

A. Todd Emerson

Really poor service management.

David Williams

They refuse all coupons and even if it's non expired they say we don't participate...so won't be eating here anytime soon.

Atmosphere: 2

Food: 5

Service: 1

Patricia C.

This Subway is the Pitts. They never take coupons and don't honor deals clearly designed for subway locations. There customer service is horrible. They should close down.

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