Subway

Shell Gas Station / C-Store, 400 Pelham Rd, New Rochelle
(914) 365-1892

Recent Reviews

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Terrible service

Atmosphere: 1

Food: 1

Service: 1

Ammy

Stale bread

Atmosphere: 1

Food: 1

Service: 1

Jonathan Valencia

Slow service

Atmosphere: 1

Food: 1

Service: 1

Manny

I had a terrible experience at Subway. The staff seemed disinterested and the place was unclean. My sandwich was rushed, with ingredients thrown together sloppily. The bread was stale, and the veggies were wilted. It’s disappointing because I used to enjoy Subway, but this visit was a complete letdown. I won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

K K

Good tuna sandwich...

Atmosphere: 5

Food: 5

Service: 5

Avery Tarasov

Order frequently on ubereats footlong turkey double meat with “extra meat” for additional charge (this is more than just double meat and often order 3-4 sandwiches). sometimes they totally rip you off and put like 12 slices of turkey which is a joke. now you will lose $50/day as a result of the greed bc not ordering from your store anymore - also I know one of the top executives at Subway and reporting how awful this is

Atmosphere: 1

Food: 1

Service: 1

Angie Abad

Terrible service I waited nearly 25 minutes to get my food because the toaster was Brocken and the staff had no idea how to fix it.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chips

Derrick Short

Great service as well as employees

Dietary restrictions: Great for all

Parking: Great

Kid-friendliness: Great service

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Alex Pena

I just called to make an order for pick up and the lady kept saying I don't know I don't know and hung up on me that is really rude

Marie N

I ordered a sandwich online and it said to pick up in 30 mins. When I got to the store, there was a customer ahead ordering two sandwiches and only one attendant, so I waited. Once it was my turn, I told the person that I was there for a pick up order. Well, of course, the order wasn't even made yet. The person was so slow, took me about 15 mins from when I arrived to leave. Never again.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Cold Cut Combo Sandwich Combo

Marie B

I ordered a sandwich online and it said to pick up in 30 mins. When I got to the store, there was a customer ahead ordering two sandwiches and only one attendant, so I waited. Once it was my turn, I told the person that I was there for a pick up order. Well, of course, the order wasn't even made yet. The person was so slow, took me about 15 mins from when I arrived to leave. Never again.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Italian Combo Sub

L- A

Food is great, ordered online 2 times and not sure if it was a system error, employee error or the just didn't have the bread I requested...and if it's that they didn't have it, they should of at least notified me of it at pick up. Still would have gotten it bit not get surprised.

Atmosphere: 5

Food: 5

Service: 2

Tony Mele

Maybe just the way I want Perfect and Is They even takes coupons

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken

Akash Sodhi

Friendly staff and are always generous with the toppings and fairly quick. Place is clean as well. On top of that, it’s inside a store which lets me pick up other snacks and drinks.

Snoopy

Usually the lady working the subway is nice, today i walked in and she asked “can i help you” i said “ hello, i ordered through the mobile phone” she said “you have to wait i told her I understand and its no rush, she had such an attitude, at the end the store clerk went to charge she told him “no its for the uber” he said “ where is it?” As to when i said “ I’ve been trying to tell her I ordered it” . To when she slammed the food down and left, I’ve always been nice and friendly and leave a tip as i am a regular there. No way to treat a customer…

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