Love coming here to try new flavors!Wednesdays are a must!BUY ONE, GET
Atmosphere: 5
Food: 5
Service: 5
Sable A
Vegetarian options: Chocolate Oat
Atmosphere: 5
Food: 5
Service: 5
Mandy Lopata-Cheatham
I’ve been craving plain vanilla frozen yogurt with tiny M&Ms for DAYS!! We decided it was time to give in but I ended up extremely disappointed..Is it just me or does anyone else think that spending $27 at 16 Handles isn't all that sweet a deal? It’s actually crazy! ?
Betty Jenkins
This location is disgusting, and the worst customer service ever.. this place needs a deep cleaning and a new staff than maybe I’ll be coming back..
Atmosphere: 1
Food: 1
Service: 1
D
Disgusting. Rude. Bad. Those are the only words I can think of regarding this location. The staff is AWFUL, they do not even acknowledge you. The place is FILTHY at all times of the day. Truly a disappointment. My last visit I walked in a walked right out because I did not want to risk my health!!
Atmosphere: 1
Food: 2
Service: 1
Katie Moloney
Flavors are often out and the menus app and seamless are never updated. Mess up on toppings a lot in delivery.
april g.
Omg, this was the worst frozen yogurt experience I may have ever had. Where do I start? The homeless woman sitting in the back literally in front of two flavors having an entire conversation on her phone in a 16 handles seat. The multiple broken flavors. The filthy toppings with things littered from other containers in each. Or could it be getting to the register where there is only one employee and being charged over $16 for two teeny cups of yogurt. If I could cuss in this review I would. The only reason I didn't leave it there at the register was because I'd already committed to putting yogurt in my cups, ugh and the poor cashier seemed so resigned. NEVER THE (expletive) AGAIN. Disgusting! Do better owners! And yes you may contact me for a refund!!!! Nasty, don't go here!
Ana Maria Bocanegra Ramón
It was a moment of entering the place and we liked it, however, we would have liked to have been told how to order because it was our first time in the place, we had fun but we had to learn from seeing another person how they used the machines and how He weighed his ice cream first to pay later.
Atmosphere: 5
Food: 4
Service: 2
Heba
Came here to try the KETO brownie soft serve ice cream. It taste like dark chocolate with a little bit of an aftertaste. No nut-only toppings. I don’t think I’ll be coming here for this specific ice cream.
16 handles is just alright. I tried them in two locations but the one in Williamsburg didn't have as good of a review as this one so I gave it a second shot. Since last time I spent $12 I wanted to spend a little less so I only tried peanut butter, vanilla and Nutella. It still ended up being around $9 which would have been double this size if I went to Baskin Robbins. Anyway the vanilla was okay. The peanut butter didn't taste very much like peanut butter to me. The Nutella didn't either but it wasn't bad. None of it was bad but it just wasn't fulfilling and was pretty mediocre. I wish the ice cream was more creamy. It feels like it kinda melts in your mouth more than it should. Shout out to the staff though. My friend left her purse and they kept it safe for her to come back later.
Chris S.
I'm mad at myself for not coming here sooner. This used to be the location of a burger place that I loved. So I have a personal vendetta against this place. Well, I finally came here and I'm happy to squash the beef. The frozen yogurt is delicious with plenty of flavors and toppings to choose from. There are even healthier options for the yogurt. I was worried that my cup would weigh too much but it came out to just $10. I'll be back here, a great place to grab some desert.
Randall Newcomer
At least 3 machines weren't even working. The mint chocolate chip tasted fermented or a strong extract flavor. I had to scrape it into the trash it was so bad. There weren't any desserts like described in the pics of this place. Just frozen yogurt machines (one had a broken handle) and the toppings. Employees were friendly. But the machines did not look clean either.
Atmosphere: 3
Service: 4
Lady Hamilton
It smelled awful when I walked in, especially near the self serve section. The froyo was ok, it didn’t taste great or creamy, it tasted odd. The cashier wasn’t very welcoming and had an uninterested attitude. All of that was not worth the $14 I paid, I should’ve went to
Atmosphere: 2
Food: 2
Service: 2
Victoria P.
This place is beyond filthy. Not only is it dirty and looks like it hasn't been cleaned or sanitized, THE SMELL IN HERE WAS HORRENDOUS. It reeked of spoiled/rotten milk. It's impossible to ignore. What's worse is that it reeked from the machines itself. The toppings were in disarray, leaving a lot of things mixed in together. Overall, this place needs to be inspected. It's completely disgusting and left me with the ultimate ick.
This place was so fun to visit ?
Atmosphere: 4
Food: 5
Service: 5
Love coming here to try new flavors!Wednesdays are a must!BUY ONE, GET
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Chocolate Oat
Atmosphere: 5
Food: 5
Service: 5
I’ve been craving plain vanilla frozen yogurt with tiny M&Ms for DAYS!! We decided it was time to give in but I ended up extremely disappointed..Is it just me or does anyone else think that spending $27 at 16 Handles isn't all that sweet a deal? It’s actually crazy! ?
This location is disgusting, and the worst customer service ever.. this place needs a deep cleaning and a new staff than maybe I’ll be coming back..
Atmosphere: 1
Food: 1
Service: 1
Disgusting. Rude. Bad. Those are the only words I can think of regarding this location. The staff is AWFUL, they do not even acknowledge you. The place is FILTHY at all times of the day. Truly a disappointment. My last visit I walked in a walked right out because I did not want to risk my health!!
Atmosphere: 1
Food: 2
Service: 1
Flavors are often out and the menus app and seamless are never updated. Mess up on toppings a lot in delivery.
Omg, this was the worst frozen yogurt experience I may have ever had. Where do I start? The homeless woman sitting in the back literally in front of two flavors having an entire conversation on her phone in a 16 handles seat. The multiple broken flavors. The filthy toppings with things littered from other containers in each. Or could it be getting to the register where there is only one employee and being charged over $16 for two teeny cups of yogurt. If I could cuss in this review I would. The only reason I didn't leave it there at the register was because I'd already committed to putting yogurt in my cups, ugh and the poor cashier seemed so resigned. NEVER THE (expletive) AGAIN. Disgusting! Do better owners! And yes you may contact me for a refund!!!! Nasty, don't go here!
It was a moment of entering the place and we liked it, however, we would have liked to have been told how to order because it was our first time in the place, we had fun but we had to learn from seeing another person how they used the machines and how He weighed his ice cream first to pay later.
Atmosphere: 5
Food: 4
Service: 2
Came here to try the KETO brownie soft serve ice cream. It taste like dark chocolate with a little bit of an aftertaste. No nut-only toppings. I don’t think I’ll be coming here for this specific ice cream.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
16 handles is just alright. I tried them in two locations but the one in Williamsburg didn't have as good of a review as this one so I gave it a second shot. Since last time I spent $12 I wanted to spend a little less so I only tried peanut butter, vanilla and Nutella. It still ended up being around $9 which would have been double this size if I went to Baskin Robbins. Anyway the vanilla was okay. The peanut butter didn't taste very much like peanut butter to me. The Nutella didn't either but it wasn't bad. None of it was bad but it just wasn't fulfilling and was pretty mediocre. I wish the ice cream was more creamy. It feels like it kinda melts in your mouth more than it should. Shout out to the staff though. My friend left her purse and they kept it safe for her to come back later.
I'm mad at myself for not coming here sooner. This used to be the location of a burger place that I loved. So I have a personal vendetta against this place. Well, I finally came here and I'm happy to squash the beef. The frozen yogurt is delicious with plenty of flavors and toppings to choose from. There are even healthier options for the yogurt. I was worried that my cup would weigh too much but it came out to just $10. I'll be back here, a great place to grab some desert.
At least 3 machines weren't even working. The mint chocolate chip tasted fermented or a strong extract flavor. I had to scrape it into the trash it was so bad. There weren't any desserts like described in the pics of this place. Just frozen yogurt machines (one had a broken handle) and the toppings. Employees were friendly. But the machines did not look clean either.
Atmosphere: 3
Service: 4
It smelled awful when I walked in, especially near the self serve section. The froyo was ok, it didn’t taste great or creamy, it tasted odd. The cashier wasn’t very welcoming and had an uninterested attitude. All of that was not worth the $14 I paid, I should’ve went to
Atmosphere: 2
Food: 2
Service: 2
This place is beyond filthy. Not only is it dirty and looks like it hasn't been cleaned or sanitized, THE SMELL IN HERE WAS HORRENDOUS. It reeked of spoiled/rotten milk. It's impossible to ignore. What's worse is that it reeked from the machines itself. The toppings were in disarray, leaving a lot of things mixed in together. Overall, this place needs to be inspected. It's completely disgusting and left me with the ultimate ick.