Very great frozen yogurt service was really good. Would recommend to anyone who is craving a sweet treat. Andy & angel were very nice.
Shannah Reagan
I’ve been a loyal customer at this 16 Handles location for ~4 years, but unfortunately, the quality has really gone downhill. Over the past few visits, I’ve noticed that the store is often dirty, has a noticeable odor, the AC is usually broken, and more often than not, half of the topping bar is closed. It’s disappointing to see such a decline in what used to be a favorite spot!
David Ahlborn
16 handles has really fallen. memories of pouring endless amounts of fro yo topped with the best toppings are just that, memories. 25% of the machines are out of order, another 25% have screens that dont work, light fixtures are falling out of the ceiling. It looks like no maintenance has been done here for 2 years. Pretty disappointing. Too many options these days to pay 10 bucks for that experience.
Marlon Pauta
How is there no ac in a froyo shop.
andrea castro
I love this place with my whole heart I always get vanilla but there is so many toppings. It’s so cheap too!!!
Brianna Williams
16 handles is always a quality froyo shop!! The girl worker made sure we were well taken care of
Yi Ren
The workers here are great 🥳
Cassia A
Solid fro yo. Not the best I’ve had in NYC and not my favourite flavours, but solid. There’s space to sit and good toppings. The vegan oat milk chocolate tastes exactly like the regular chocolate and was really good!!! The strawberry was mid. Not my favourite. 2 medium sized / pretty small bowls came to $16.
Elizamar Rodriguez
If I could give this place a negative review I would! Horrible service! Workers are always on their phone and give terrible service. Music is loud and not kids appropriate!
stephanie parker
Great service and wonderful topping choices. The cashier was super nice and helpful.
10/10 me and my friends always go here on hot days ! ?↕️
Atmosphere: 5
Food: 5
Service: 5
Rafael Rivas
I completely feel bad for the workers in this establishment. This place feels like a sauna. Many of my favorite toppings are all melted and my go to flavor tasted spoiled due to the temp feeling like 90+ INSIDE. Nothing towards the workers, they are professional and I feel very bad that they must work under these horrible conditions. Management, get your stuff together.
Atmosphere: 1
Mayrelis
10/10 me and my friends always go here on hot days ! 🙂↕️
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Koke
The staff who is working here seems really nice, so no reflection on them—but management you need to get it together. The AC is broken and the place smells like rotting piss, not exactly where one wants to purchase a dairy treat (or non dairy treat for that matter).
Very great frozen yogurt service was really good. Would recommend to anyone who is craving a sweet treat. Andy & angel were very nice.
I’ve been a loyal customer at this 16 Handles location for ~4 years, but unfortunately, the quality has really gone downhill. Over the past few visits, I’ve noticed that the store is often dirty, has a noticeable odor, the AC is usually broken, and more often than not, half of the topping bar is closed. It’s disappointing to see such a decline in what used to be a favorite spot!
16 handles has really fallen. memories of pouring endless amounts of fro yo topped with the best toppings are just that, memories. 25% of the machines are out of order, another 25% have screens that dont work, light fixtures are falling out of the ceiling. It looks like no maintenance has been done here for 2 years. Pretty disappointing. Too many options these days to pay 10 bucks for that experience.
How is there no ac in a froyo shop.
I love this place with my whole heart I always get vanilla but there is so many toppings. It’s so cheap too!!!
16 handles is always a quality froyo shop!! The girl worker made sure we were well taken care of
The workers here are great 🥳
Solid fro yo. Not the best I’ve had in NYC and not my favourite flavours, but solid.
There’s space to sit and good toppings.
The vegan oat milk chocolate tastes exactly like the regular chocolate and was really good!!!
The strawberry was mid. Not my favourite.
2 medium sized / pretty small bowls came to $16.
If I could give this place a negative review I would! Horrible service! Workers are always on their phone and give terrible service. Music is loud and not kids appropriate!
Great service and wonderful topping choices. The cashier was super nice and helpful.
Restaurantji Recommends
Self-serve. Good yoghurt and ice cream
Atmosphere: 4
Food: 5
10/10 me and my friends always go here on hot days ! ?↕️
Atmosphere: 5
Food: 5
Service: 5
I completely feel bad for the workers in this establishment. This place feels like a sauna. Many of my favorite toppings are all melted and my go to flavor tasted spoiled due to the temp feeling like 90+ INSIDE. Nothing towards the workers, they are professional and I feel very bad that they must work under these horrible conditions. Management, get your stuff together.
Atmosphere: 1
10/10 me and my friends always go here on hot days ! 🙂↕️
Atmosphere: 5
Food: 5
Service: 5
The staff who is working here seems really nice, so no reflection on them—but management you need to get it together. The AC is broken and the place smells like rotting piss, not exactly where one wants to purchase a dairy treat (or non dairy treat for that matter).
Atmosphere: 1
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