If I could give this place a negative review I would! Horrible service! Workers are always on their phone and give terrible service. Music is loud and not kids appropriate!
stephanie parker
Great service and wonderful topping choices. The cashier was super nice and helpful.
Charlene Auriel Lim
Self-serve. Good yoghurt and ice cream
Atmosphere: 4
Food: 5
Mayrelis Lay
10/10 me and my friends always go here on hot days ! ?↕️
Atmosphere: 5
Food: 5
Service: 5
Rafael Rivas
I completely feel bad for the workers in this establishment. This place feels like a sauna. Many of my favorite toppings are all melted and my go to flavor tasted spoiled due to the temp feeling like 90+ INSIDE. Nothing towards the workers, they are professional and I feel very bad that they must work under these horrible conditions. Management, get your stuff together.
Atmosphere: 1
Mayrelis
10/10 me and my friends always go here on hot days ! 🙂↕️
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Koke
The staff who is working here seems really nice, so no reflection on them—but management you need to get it together. The AC is broken and the place smells like rotting piss, not exactly where one wants to purchase a dairy treat (or non dairy treat for that matter).
Atmosphere: 1
GT GOGA TCHELIDZE
❤️
Atmosphere: 5
Food: 5
Service: 5
GT CHRISTIAN!
❤️
Atmosphere: 5
Food: 5
Service: 5
deja wilkinson
Always the perfect night cap. This location always has the best flavors and the best customer service! Layla and Anthony are so kind and and helpful ! They helped us find the best topping combos and made sure everything was clean and stocked up! Layla even made sure i was stocked up on napkins before I left! Ive never had a bad experience here and will always wanna end my night here !!
The guys working upfront were very friendly. The yogurt was really good.
Atmosphere: 5
Food: 5
Service: 5
Walkiria Pena
This 16 handles location is an embarrassing and sad place to visit, the people that work there always on their phone despite the filthiness of the place! Crumbs all over the place, ice cream machines dirty, tables need to be wiped down it's just a sad place and they are just too busy sitting blasting music and on their phones to notice what needs to be taken care of the manager of this place really needs to stop their game up.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Rainbow Sprinkles, Cookies Cream Ice Cream
Yas G
The most disgusting and overpriced froyo I’ve ever had. They also charge you incorrectly!
Atmosphere: 1
Food: 1
Service: 1
Iris Sosa
I’ve been going here for years, last night was disgusting. The place was filthy. (See attached photos) Most handles were unavailable, maybe only 2 were dispensing. They took away the tongs and had customers use spoons for serving toppings. When we asked for caramel sauce she said all bottles were closed for the night. Mind you it was 9 something when the place closed at 11… you can tell workers did not care and were doing everything they could to just leave that night. The service was horrible, they were cursing and talking about how much they didn’t like working there and did not create the fun welcoming environment that I’m used to when I come to 16 Handles.
Anya Karpinos
the frozen yogurt here is delicious!! there are LITEARLLY 16 frozen yogurt handles and a bunch of delicious toppings! the location is really nice. sometimes the frozen yogurt is not ready/too watery. last time I went, there were not the best flavors but the flavors change frequently. there are no public bathrooms. food is delicious though, and there are unlimited samples! :)
If I could give this place a negative review I would! Horrible service! Workers are always on their phone and give terrible service. Music is loud and not kids appropriate!
Great service and wonderful topping choices. The cashier was super nice and helpful.
Self-serve. Good yoghurt and ice cream
Atmosphere: 4
Food: 5
10/10 me and my friends always go here on hot days ! ?↕️
Atmosphere: 5
Food: 5
Service: 5
I completely feel bad for the workers in this establishment. This place feels like a sauna. Many of my favorite toppings are all melted and my go to flavor tasted spoiled due to the temp feeling like 90+ INSIDE. Nothing towards the workers, they are professional and I feel very bad that they must work under these horrible conditions. Management, get your stuff together.
Atmosphere: 1
10/10 me and my friends always go here on hot days ! 🙂↕️
Atmosphere: 5
Food: 5
Service: 5
The staff who is working here seems really nice, so no reflection on them—but management you need to get it together. The AC is broken and the place smells like rotting piss, not exactly where one wants to purchase a dairy treat (or non dairy treat for that matter).
Atmosphere: 1
❤️
Atmosphere: 5
Food: 5
Service: 5
❤️
Atmosphere: 5
Food: 5
Service: 5
Always the perfect night cap. This location always has the best flavors and the best customer service! Layla and Anthony are so kind and and helpful ! They helped us find the best topping combos and made sure everything was clean and stocked up! Layla even made sure i was stocked up on napkins before I left! Ive never had a bad experience here and will always wanna end my night here !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Serve Ice Cream, Rainbow Sprinkles, Waffle Cones, Tahitian Vanilla Bean Frozen Yogurt, Cookies Cream Ice Cream, Birthday Cake Frozen Yogurt
Restaurantji Recommends
The guys working upfront were very friendly. The yogurt was really good.
Atmosphere: 5
Food: 5
Service: 5
This 16 handles location is an embarrassing and sad place to visit, the people that work there always on their phone despite the filthiness of the place! Crumbs all over the place, ice cream machines dirty, tables need to be wiped down it's just a sad place and they are just too busy sitting blasting music and on their phones to notice what needs to be taken care of the manager of this place really needs to stop their game up.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Rainbow Sprinkles, Cookies Cream Ice Cream
The most disgusting and overpriced froyo I’ve ever had. They also charge you incorrectly!
Atmosphere: 1
Food: 1
Service: 1
I’ve been going here for years, last night was disgusting. The place was filthy. (See attached photos) Most handles were unavailable, maybe only 2 were dispensing. They took away the tongs and had customers use spoons for serving toppings. When we asked for caramel sauce she said all bottles were closed for the night. Mind you it was 9 something when the place closed at 11… you can tell workers did not care and were doing everything they could to just leave that night. The service was horrible, they were cursing and talking about how much they didn’t like working there and did not create the fun welcoming environment that I’m used to when I come to 16 Handles.
the frozen yogurt here is delicious!! there are LITEARLLY 16 frozen yogurt handles and a bunch of delicious toppings! the location is really nice. sometimes the frozen yogurt is not ready/too watery. last time I went, there were not the best flavors but the flavors change frequently. there are no public bathrooms. food is delicious though, and there are unlimited samples! :)
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