Had a parking pass via Parkwhiz on 6/8/24 from 2pm-midnight. When I pulled in and was greeted by an older attendant, telling him I would be here 'until around 11pm-12am, and he told me they close at 11pm. I showed him the parking pass which showed "2pm-12am" to which he finally reneged.
I thought things were fine. When I went to pick up the car (before 11pm), a younger attendant pulled my car out without issue. HOWEVER, today (6-10-24), I happened to open my center console to look for something, and found that my emergency money ($30), hidden deep in the console, as well as the car's coin pouch (about $8-10) was missing. I did not use the car Sunday, and just used the coin pouch on Saturday, so I know it was there the evening before. DEFINITELY hide your valuables when you park in this garage!!
James Fitzmaurice
Reserved and pre-paid with parkwhiz a day in advance. When I arrived I was turned away because the lot was full. Don't bother reserving or prepaying.
shahabalbahar
I want to tell you why we will NEVER return to this god-forsaken place. Beyond the fact that the food is, at best, mediocre compared to Japanese restaurants with a similar price range, such as Nobu, they were the epitome of everything that is going wrong in the service and hospitality industry. I walked in wearing a beautiful embroidered Kaftan cape, and the "bouncer" followed me inside and asked me to take it off and give it to coat check because he considered it a "hoodie," and they have "a tightly enforced dress code." Fair. I'm not expecting him to grasp what a Kaftan is; otherwise, he would probably not be working in that position. BUT HERE'S WHAT TRULY TRIGGERED ME...If an establishment wants to enforce its rules, that's fair. HOWEVER, regulations must be enforced UNIFORMLY and not selectively. Two gentlemen were not adhering to the dress code; one was donning a beanie, and the other a baseball cap. Naturally, I pointed these out to the manager and asked her whether they would be asked to remove their hats, to which she responded, "No, we are not allowed to ask them to remove their hats." "Okay, what's the reason?" I asked. And her feeble response was, "I am not allowed to get into the details, but thank you for understanding." Seriously? I don't deserve an explanation at least. How ludicrous, and the audacity for her to tell me, "Thanks for understanding." No, I refused to "UNDERSTAND" but let it go because I was a little more civilized and did not want to make a big scene when the right thing to do was to apologize and allow me to wear my original outfit. Get off your moral high horse because the discriminatory enforcement of dress code policies is not a great look for you and your business.
Mark D
I really enjoyed my dinner here Service at start was poor - we were made wait 20 minutes for our table Atmosphere was great, we went on a Tuesday and place was very buzzy. Food was very expensive but also worth it Would recommend trying it out Desert amazing !!
Becky Harobin
Total scammers. Charged us way more than their posted rates. Also added an $80 charge for oversized vehicle when it was only a BMW X7. Refused to give an itemized receipt (or even let us take a photo of it) for company reimbursement and wouldn't give us car unless we paid inflated charges.
Praveen Puvvula
Great location, friendly and helpful attendant!
Joel P
These criminals charge over $60 PER HOUR for parking. Don't let them scam you!!!
st harbour
To park in New York
Explore14847322861
We booked late and there were not too many people . The food Zuma expectation. I Would not recommend the black cod … for me it had a very strong smell. Same with the salmon tartare. For The rest was really good. Location ok . For Zuma around the world I already visited honestly In NY I expected better …
Josepherely
Great experience, good food,attentive service. Portion size was more European than US, so that was good barman great mixing cocktails. Price fine for the quality and location
We arrived at 9.30 for our reservation at 9.30. The rude hostess called Ning told us to wait as they were setting up the the table. After 5 minutes of waiting at the reception area I requested her to move us to a place where we could stand instead of standing at the reception. She refused. To my utter shock and horror a couple of minutes she came up to me and rudely told me that we would have to move as we were blocking the entrance. I was aghast that she had the audacity to say that and speak in such an offensive tone. I called her manager who she said she was a trainee. I told her I would make her famous which I am doing. Such poorly trained staff ruin a restaurant and that is what Zuma is doing. We will never be visiting again. They then gave us a table next to the bar where we couldn’t speak due to the loud music. We were then moved to a table where we ate our meal. The food was ok and nothing in comparison to Zuma dubai. Overall a waste of money !
Splitcanerod
We had a great Omakase Premium menue - high quality and presentation. A kind and pleasant welcome. However, when leaving the three ladies at the entrance just handed over our jackets without a word and dropping one coat on the floor. No doors opened, despite my wheelchair, no friendly goodbyes. As good as the food and location was, leaving the restaurant was like leaving a low cost diner. There is work to be done to complete the impression in suitable manner.
Petre2017476
A special atmosphere with very good service and excellent food cooked by a team led by a professional Chef. I recommend this restaurant
Keria Brown
Bad attitude homie was eating his food while he had me waiting in the cold before he decided to lift the gate. Almost made me have to get a second charge on my joco is icon 24 hours or when he feels like it low key the be sleeping too he needs to be fired now and this just took place 10 mins ago fire him
Bryan McElwain
Parking ticket costs less for a lifted Jeep Wrangler.
Had a parking pass via Parkwhiz on 6/8/24 from 2pm-midnight. When I pulled in and was greeted by an older attendant, telling him I would be here 'until around 11pm-12am, and he told me they close at 11pm. I showed him the parking pass which showed "2pm-12am" to which he finally reneged.
I thought things were fine. When I went to pick up the car (before 11pm), a younger attendant pulled my car out without issue. HOWEVER, today (6-10-24), I happened to open my center console to look for something, and found that my emergency money ($30), hidden deep in the console, as well as the car's coin pouch (about $8-10) was missing. I did not use the car Sunday, and just used the coin pouch on Saturday, so I know it was there the evening before. DEFINITELY hide your valuables when you park in this garage!!
Reserved and pre-paid with parkwhiz a day in advance. When I arrived I was turned away because the lot was full. Don't bother reserving or prepaying.
I want to tell you why we will NEVER return to this god-forsaken place. Beyond the fact that the food is, at best, mediocre compared to Japanese restaurants with a similar price range, such as Nobu, they were the epitome of everything that is going wrong in the service and hospitality industry. I walked in wearing a beautiful embroidered Kaftan cape, and the "bouncer" followed me inside and asked me to take it off and give it to coat check because he considered it a "hoodie," and they have "a tightly enforced dress code." Fair. I'm not expecting him to grasp what a Kaftan is; otherwise, he would probably not be working in that position. BUT HERE'S WHAT TRULY TRIGGERED ME...If an establishment wants to enforce its rules, that's fair. HOWEVER, regulations must be enforced UNIFORMLY and not selectively. Two gentlemen were not adhering to the dress code; one was donning a beanie, and the other a baseball cap. Naturally, I pointed these out to the manager and asked her whether they would be asked to remove their hats, to which she responded, "No, we are not allowed to ask them to remove their hats." "Okay, what's the reason?" I asked. And her feeble response was, "I am not allowed to get into the details, but thank you for understanding." Seriously? I don't deserve an explanation at least. How ludicrous, and the audacity for her to tell me, "Thanks for understanding." No, I refused to "UNDERSTAND" but let it go because I was a little more civilized and did not want to make a big scene when the right thing to do was to apologize and allow me to wear my original outfit. Get off your moral high horse because the discriminatory enforcement of dress code policies is not a great look for you and your business.
I really enjoyed my dinner here Service at start was poor - we were made wait 20 minutes for our table Atmosphere was great, we went on a Tuesday and place was very buzzy. Food was very expensive but also worth it Would recommend trying it out Desert amazing !!
Total scammers. Charged us way more than their posted rates. Also added an $80 charge for oversized vehicle when it was only a BMW X7. Refused to give an itemized receipt (or even let us take a photo of it) for company reimbursement and wouldn't give us car unless we paid inflated charges.
Great location, friendly and helpful attendant!
These criminals charge over $60 PER HOUR for parking. Don't let them scam you!!!
To park in New York
We booked late and there were not too many people . The food Zuma expectation. I Would not recommend the black cod … for me it had a very strong smell. Same with the salmon tartare. For The rest was really good. Location ok . For Zuma around the world I already visited honestly In NY I expected better …
Great experience, good food,attentive service. Portion size was more European than US, so that was good barman great mixing cocktails. Price fine for the quality and location
Restaurantji Recommends
We arrived at 9.30 for our reservation at 9.30. The rude hostess called Ning told us to wait as they were setting up the the table. After 5 minutes of waiting at the reception area I requested her to move us to a place where we could stand instead of standing at the reception. She refused. To my utter shock and horror a couple of minutes she came up to me and rudely told me that we would have to move as we were blocking the entrance. I was aghast that she had the audacity to say that and speak in such an offensive tone. I called her manager who she said she was a trainee. I told her I would make her famous which I am doing. Such poorly trained staff ruin a restaurant and that is what Zuma is doing. We will never be visiting again. They then gave us a table next to the bar where we couldn’t speak due to the loud music. We were then moved to a table where we ate our meal. The food was ok and nothing in comparison to Zuma dubai. Overall a waste of money !
We had a great Omakase Premium menue - high quality and presentation. A kind and pleasant welcome. However, when leaving the three ladies at the entrance just handed over our jackets without a word and dropping one coat on the floor. No doors opened, despite my wheelchair, no friendly goodbyes. As good as the food and location was, leaving the restaurant was like leaving a low cost diner. There is work to be done to complete the impression in suitable manner.
A special atmosphere with very good service and excellent food cooked by a team led by a professional Chef. I recommend this restaurant
Bad attitude homie was eating his food while he had me waiting in the cold before he decided to lift the gate. Almost made me have to get a second charge on my joco is icon 24 hours or when he feels like it low key the be sleeping too he needs to be fired now and this just took place 10 mins ago fire him
Parking ticket costs less for a lifted Jeep Wrangler.
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