I ordered food and it never showed up. I called the delivery driver and all he said was sorry. They basically just took my money . Avoid them.
Atmosphere: 1
Food: 1
Service: 1
omar ramirez
The worst service ? of the sana. I do not recommend it at all, the delivery is terrible, the food order is wrong, the phone is terrible,
amanda brown
Disrespectful a$$ people , nobody speaks English to place my order so instead they hang up And disconnect the phone lines lol & The food isn’t even all that good it just a hang out spot for locals to drink beers
Atmosphere: 1
Food: 1
Service: 1
Yuderka Pichardo
Be very careful if you are ordering from this Restaurant, food is always SALTY, BAD PRESENTATION, IF YOU ORDER ONE ITEM THEY WILL SENT SOMETHING ELSE, and most of ALL THE CUSTOMER SERVICE IS THE WORST I HAVE EXPERIENCED IN MY LIFE, INCLUDING THE DELIVERY PERSON!
Yurima Ramirez
Great Dominican food.
Atmosphere: 3
Food: 5
Service: 4
L Rivera
They usually send you what they want. If you complain they all treat you with arrogance. Naida is very rude she'll yell at you. They often don't send s receipt or over charge you on debit card.
Dietary restrictions: Juices aren't freshly made. Juices are extremely sweet. They make the juices and store them. It doesn't matter to them if you have a restriction.
Parking: There isn't any parking
Kid-friendliness: I wouldn't recommend children to go their because the mayority that go there is to drink beer and use foul language.
Wheelchair accessibility: There is any wheelchair accessibility
Atmosphere: 1
Food: 1
Service: 1
CHRIS FOODRAP
Foods great kinda small but cozy
Atmosphere: 4
Food: 5
Service: 4
Jairon Martinez
They do not serve the person well, and they also deceive me with an order that I ordered online.
Atmosphere: 1
Food: 1
Service: 1
Carmen Raquel Beras Fermin
The food is good but the customer service is terrible
The lady who answers the phone is so rude and disrespectful. She claimed to be the owner when I asked to speak with one. She yelled at me when I was trying to simply change delivery addresses as the address they have on file is incorrect. She called me an “Idiota” which is ‘Idiot’ in her native language. She also was laughing when I told her Iam leaving a review and told me to do it. She was having multiple conversations on the phone while I was simply tryin to change the incorrect address. The experience was nerve wrecking. She told me to go to hell and she refused to to take my order, I have never experienced that before. When I called back to try to order she rudely yelled at me and hung up. I called back again and demanded to speak to her manager and she rudely told me to call another restaurant and insisted she was the owner. Worse customer service ever. This place needs a whole new staff. I will NEVERRRRR ORDER FROM HERE!
Atmosphere: 1
Food: 1
Service: 1
timothy mulholland
Will never order from them again! Last few times I did food was burned all I tasted was black soot on pork and Friday I ordered and it was late and when I called to complain the person on phone couldn’t find my order which I placed on seamless and they hung up on me when putting me on hold multiple times never ever again!
Atmosphere: 1
Food: 1
Recommended dishes: Chicken with Rice
Crystal Falls
Not real authentic Spanish food absolutely disgusting DO Not Do it!!
Atmosphere: 2
Food: 1
Service: 1
Daisy Marquez (NYC)
When I called the restaurant to order my food, the lady picks up she’s talking to me and talking to somebody else at the same time and then my order comes wrong and then when I called them to let them know that an order that and I’m allergic to beans they saying they can’t do nothing about it they don’t give money back and then when I go to the restaurant they say they don’t get money back so I got another lunch order. The lady still got it wrong. do not order directly from them order from GrubHub. They don’t speak English and they don’t comprehend when you give them the order in Spanish.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fried Chicken
Tiffany Quackenbush
My kids and I didnt get our beans and they didnt even want to brong my beans back. And would even put a compliment desert
I ordered food and it never showed up. I called the delivery driver and all he said was sorry. They basically just took my money . Avoid them.
Atmosphere: 1
Food: 1
Service: 1
The worst service ? of the sana. I do not recommend it at all, the delivery is terrible, the food order is wrong, the phone is terrible,
Disrespectful a$$ people , nobody speaks English to place my order so instead they hang up
And disconnect the phone lines lol & The food isn’t even all that good it just a hang out spot for locals to drink beers
Atmosphere: 1
Food: 1
Service: 1
Be very careful if you are ordering from this Restaurant, food is always SALTY, BAD PRESENTATION, IF YOU ORDER ONE ITEM THEY WILL SENT SOMETHING ELSE, and most of ALL THE CUSTOMER SERVICE IS THE WORST I HAVE EXPERIENCED IN MY LIFE, INCLUDING THE DELIVERY PERSON!
Great Dominican food.
Atmosphere: 3
Food: 5
Service: 4
They usually send you what they want. If you complain they all treat you with arrogance. Naida is very rude she'll yell at you. They often don't send s receipt or over charge you on debit card.
Dietary restrictions: Juices aren't freshly made. Juices are extremely sweet. They make the juices and store them. It doesn't matter to them if you have a restriction.
Parking: There isn't any parking
Kid-friendliness: I wouldn't recommend children to go their because the mayority that go there is to drink beer and use foul language.
Wheelchair accessibility: There is any wheelchair accessibility
Atmosphere: 1
Food: 1
Service: 1
Foods great kinda small but cozy
Atmosphere: 4
Food: 5
Service: 4
They do not serve the person well, and they also deceive me with an order that I ordered online.
Atmosphere: 1
Food: 1
Service: 1
The food is good but the customer service is terrible
Excellent service and very good quality.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The lady who answers the phone is so rude and disrespectful. She claimed to be the owner when I asked to speak with one. She yelled at me when I was trying to simply change delivery addresses as the address they have on file is incorrect. She called me an “Idiota” which is ‘Idiot’ in her native language. She also was laughing when I told her Iam leaving a review and told me to do it. She was having multiple conversations on the phone while I was simply tryin to change the incorrect address. The experience was nerve wrecking. She told me to go to hell and she refused to to take my order, I have never experienced that before. When I called back to try to order she rudely yelled at me and hung up. I called back again and demanded to speak to her manager and she rudely told me to call another restaurant and insisted she was the owner. Worse customer service ever. This place needs a whole new staff. I will NEVERRRRR ORDER FROM HERE!
Atmosphere: 1
Food: 1
Service: 1
Will never order from them again! Last few times I did food was burned all I tasted was black soot on pork and Friday I ordered and it was late and when I called to complain the person on phone couldn’t find my order which I placed on seamless and they hung up on me when putting me on hold multiple times never ever again!
Atmosphere: 1
Food: 1
Recommended dishes: Chicken with Rice
Not real authentic Spanish food absolutely disgusting DO Not Do it!!
Atmosphere: 2
Food: 1
Service: 1
When I called the restaurant to order my food, the lady picks up she’s talking to me and talking to somebody else at the same time and then my order comes wrong and then when I called them to let them know that an order that and I’m allergic to beans they saying they can’t do nothing about it they don’t give money back and then when I go to the restaurant they say they don’t get money back so I got another lunch order. The lady still got it wrong. do not order directly from them order from GrubHub. They don’t speak English and they don’t comprehend when you give them the order in Spanish.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fried Chicken
My kids and I didnt get our beans and they didnt even want to brong my beans back. And would even put a compliment desert
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