Acosta
934 Amsterdam Ave, New York
(212) 280-2130
Recent Reviews
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The harmony of every element creates something truly special. The menu offers delicious choices and the waiters offer helpful assistance. The service team maintains exceptional awareness of all tables. Customer feedback led me to discover this restaurant. This restaurant rewards adventurous eaters.
Atmosphere: 5
Food: 5
Service: 4
They were extremely slow with the order process, their service was difficult to deal with, and they took more than an hour to get the food delivered, when I tried to ask about it they would just hang up or not understand even when I spoke clearly.
Atmosphere: 1
Food: 1
Service: 1
I ordered the 1/4 baked chicken lunch special that is marketed to come with rice and beans, I end up getting yuca. As soon as I called they already seemed to know of the mix up they did but said they can’t do nothing about it given that I’m far???? So my order gets messed up and nothing can be done about it? That’s insane lol
The best Dominican food place in the area! Always stop buy to get mangu with eggs and onions for breakfast. It’s super delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mofongo De Chicharron, Mofongo Queso, Beef Stew, Rice and Beans
I ordered food and it never showed up. I called the delivery driver and all he said was sorry. They basically just took my money . Avoid them.
Atmosphere: 1
Food: 1
Service: 1
The worst service ? of the sana. I do not recommend it at all, the delivery is terrible, the food order is wrong, the phone is terrible,
Disrespectful a$$ people , nobody speaks English to place my order so instead they hang up
And disconnect the phone lines lol & The food isn’t even all that good it just a hang out spot for locals to drink beers
Atmosphere: 1
Food: 1
Service: 1
Be very careful if you are ordering from this Restaurant, food is always SALTY, BAD PRESENTATION, IF YOU ORDER ONE ITEM THEY WILL SENT SOMETHING ELSE, and most of ALL THE CUSTOMER SERVICE IS THE WORST I HAVE EXPERIENCED IN MY LIFE, INCLUDING THE DELIVERY PERSON!
Great Dominican food.
Atmosphere: 3
Food: 5
Service: 4
They usually send you what they want. If you complain they all treat you with arrogance. Naida is very rude she'll yell at you. They often don't send s receipt or over charge you on debit card.
Dietary restrictions: Juices aren't freshly made. Juices are extremely sweet. They make the juices and store them. It doesn't matter to them if you have a restriction.
Parking: There isn't any parking
Kid-friendliness: I wouldn't recommend children to go their because the mayority that go there is to drink beer and use foul language.
Wheelchair accessibility: There is any wheelchair accessibility
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Foods great kinda small but cozy
Atmosphere: 4
Food: 5
Service: 4
They do not serve the person well, and they also deceive me with an order that I ordered online.
Atmosphere: 1
Food: 1
Service: 1
The food is good but the customer service is terrible
Excellent service and very good quality.
Atmosphere: 5
Food: 5
Service: 5
The lady who answers the phone is so rude and disrespectful. She claimed to be the owner when I asked to speak with one. She yelled at me when I was trying to simply change delivery addresses as the address they have on file is incorrect. She called me an “Idiota” which is ‘Idiot’ in her native language. She also was laughing when I told her Iam leaving a review and told me to do it. She was having multiple conversations on the phone while I was simply tryin to change the incorrect address. The experience was nerve wrecking. She told me to go to hell and she refused to to take my order, I have never experienced that before. When I called back to try to order she rudely yelled at me and hung up. I called back again and demanded to speak to her manager and she rudely told me to call another restaurant and insisted she was the owner. Worse customer service ever. This place needs a whole new staff. I will NEVERRRRR ORDER FROM HERE!
Atmosphere: 1
Food: 1
Service: 1
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