I visited the Applebee’s at Times Square (42nd Street) on Sunday, April 6th, 2025, around 3:56 PM. The service was average, but what truly ruined the experience was the way I was pressured into paying a tip. The bill showed two totals — one for $31.02 (without tip), and one for $36.15 with a suggested tip of $5.13. I made it clear I wanted to pay only the base amount, but the waitress, Anifa K., refused to accept it. She insisted I had to pay the higher amount, even though the tip was not marked as mandatory. As someone who understands that tipping in the U.S. is optional unless stated otherwise, I felt uncomfortable and misled. No customer should be pressured to pay more than the actual total, especially when it’s clearly labeled as a suggestion. I hope the management addresses this, as it reflects poorly on an otherwise reputable brand. I do not recommend this location, especially to tourists who may not be aware of tipping practices in the U.S.
Peter W
We had an early dinner there for the first time in 4 years, our last trip to the US. * Very bad welcome Upon arrival, we spoke to Natalia, the staff member supposed to welcome and seat customers in the best way possible. However, as we declined Natalia’s suggestion to go up, but rather preferred to be seated on the ground floor, she seemed extremely annoyed and she also told her colleague about our apparently annoying decision in spanish ! We really do not understand why and we humbly think that Natalia should not be working in the service industry. I also told her that this was really not done towards customers, both in english and spanish. * Good food We both ordered sirloin with garlic mashed & fresh broccoli, mine also had shrimp. Both tasted fine, just as we remembered. As dessert, we shared the “sizzling pecan butter blondie” which was also good. * Good service Hamidou was our waiter and he did a great job. We therefor showed our sincere appreciation. We can recommend for the food and the service but certainly not for staff member Natalia.
Jackson Ferreira
Good food, affordable price, but you need to be patient with the service, as they are disorganized. But it's worth it.
Atmosphere: 5
Food: 5
Service: 3
ann b
Tonight management on duty was rude arrogant trashy waited longer then normal for food service and was disrespected
Yazmin Fondeur
I want to work for Applebee's again I was with the company 3 years serving and was losing my apartment one day I mentioned to manager Guillermo of Hackensack NJ Applebee's that I had to leave because the police was at my house doing eviction and he wouldn't let me go. I turned in the restaurant money and left because what do you do when ur in the middle of an eviction and your boss wasn't being understanding or reasonable?...... I went to attend my personal situation with my apartment at the time and he then red flagged me from working for Doherty ent. Again .....is there a way I can get a fair hearing and get back to working with the company I started ever serving at my first time ever?
Tevin Jamel
Not gonna lie one of my favorite plates at Applebees amazing 🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
L.
A casual diner, just what you’d expect. Servers were friendly and food was OK.
Food: 3
Service: 5
Essence Mitchell
A server gave me someone else's food and then I waited for another 35 minutes just for them to give someone else my food
Atmosphere: 5
Food: 1
Service: 1
Paul Bachelard
A quiet place to take a day break from the hubbub of New York. Generally good food.
Kid-friendliness: Family restaurant.
Atmosphere: 5
Food: 5
Service: 5
runa khatun
Good food and very convenient resturants Love the environment and food was so delicious Thanks Sumaiya for your good attention and very cordial behaviour. thanks again sumaiya for your best recommendations will visit again soon.
This place is literally the best place ever. Thanks to sumaiya's attention and recommendations,we had a great time and ate delicious food even though the place is always full,she makes everyone including me very welcomed Keep up the great work sumaiya Just love your services
Atmosphere: 5
Food: 5
Service: 5
Aziza Akter
Great location,very environment friendly and love the food. Food quality was so good Thanks sumaiya for your recommendation and love your services So happy to have you,we just love your services Applebee's is the best place ever I had ever visited Thanks again sumaiya for your best services ❤️
Atmosphere: 5
Food: 5
Service: 5
Israt Jahan
Best restaurants, best environment Thank You Sumaiya for your best services You r the best server
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Bourbon Street Chicken & Andouille Sausage Penne
Sazid
Best food best services I love Applebee's Thanks Sumaiya for your recommendations🔥♥️
Atmosphere: 5
Food: 5
Service: 5
Shompa Khatun
Applebee's is the bestest place ever. so amazing food and good environment. special thanks to Sumaiya, for your recommendations. We are just happy for your services you had given.so nice and humble behavior. Thanks again Sumaiya we will come again for your services ❤️
I visited the Applebee’s at Times Square (42nd Street) on Sunday, April 6th, 2025, around 3:56 PM. The service was average, but what truly ruined the experience was the way I was pressured into paying a tip. The bill showed two totals — one for $31.02 (without tip), and one for $36.15 with a suggested tip of $5.13. I made it clear I wanted to pay only the base amount, but the waitress, Anifa K., refused to accept it. She insisted I had to pay the higher amount, even though the tip was not marked as mandatory. As someone who understands that tipping in the U.S. is optional unless stated otherwise, I felt uncomfortable and misled. No customer should be pressured to pay more than the actual total, especially when it’s clearly labeled as a suggestion. I hope the management addresses this, as it reflects poorly on an otherwise reputable brand. I do not recommend this location, especially to tourists who may not be aware of tipping practices in the U.S.
We had an early dinner there for the first time in 4 years, our last trip to the US. * Very bad welcome Upon arrival, we spoke to Natalia, the staff member supposed to welcome and seat customers in the best way possible. However, as we declined Natalia’s suggestion to go up, but rather preferred to be seated on the ground floor, she seemed extremely annoyed and she also told her colleague about our apparently annoying decision in spanish ! We really do not understand why and we humbly think that Natalia should not be working in the service industry. I also told her that this was really not done towards customers, both in english and spanish. * Good food We both ordered sirloin with garlic mashed & fresh broccoli, mine also had shrimp. Both tasted fine, just as we remembered. As dessert, we shared the “sizzling pecan butter blondie” which was also good. * Good service Hamidou was our waiter and he did a great job. We therefor showed our sincere appreciation. We can recommend for the food and the service but certainly not for staff member Natalia.
Good food, affordable price, but you need to be patient with the service, as they are disorganized. But it's worth it.
Atmosphere: 5
Food: 5
Service: 3
Tonight management on duty was rude arrogant trashy waited longer then normal for food service and was disrespected
I want to work for Applebee's again I was with the company 3 years serving and was losing my apartment one day I mentioned to manager Guillermo of Hackensack NJ Applebee's that I had to leave because the police was at my house doing eviction and he wouldn't let me go. I turned in the restaurant money and left because what do you do when ur in the middle of an eviction and your boss wasn't being understanding or reasonable?...... I went to attend my personal situation with my apartment at the time and he then red flagged me from working for Doherty ent. Again .....is there a way I can get a fair hearing and get back to working with the company I started ever serving at my first time ever?
Not gonna lie one of my favorite plates at Applebees amazing 🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
A casual diner, just what you’d expect. Servers were friendly and food was OK.
Food: 3
Service: 5
A server gave me someone else's food and then I waited for another 35 minutes just for them to give someone else my food
Atmosphere: 5
Food: 1
Service: 1
A quiet place to take a day break from the hubbub of New York. Generally good food.
Kid-friendliness: Family restaurant.
Atmosphere: 5
Food: 5
Service: 5
Good food and very convenient resturants
Love the environment and food was so delicious
Thanks Sumaiya for your good attention and very cordial behaviour.
thanks again sumaiya for your best recommendations
will visit again soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Steak & Broccoli Salad, Bourbon Street Chicken & Shrimp
Restaurantji Recommends
This place is literally the best place ever.
Thanks to sumaiya's attention and recommendations,we had a great time and ate delicious food even though the place is always full,she makes everyone including me very welcomed
Keep up the great work sumaiya
Just love your services
Atmosphere: 5
Food: 5
Service: 5
Great location,very environment friendly and love the food.
Food quality was so good
Thanks sumaiya for your recommendation and love your services
So happy to have you,we just love your services
Applebee's is the best place ever I had ever visited
Thanks again sumaiya for your best services ❤️
Atmosphere: 5
Food: 5
Service: 5
Best restaurants, best environment
Thank You Sumaiya for your best services
You r the best server
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Bourbon Street Chicken & Andouille Sausage Penne
Best food best services
I love Applebee's
Thanks Sumaiya for your recommendations🔥♥️
Atmosphere: 5
Food: 5
Service: 5
Applebee's is the bestest place ever.
so amazing food and good environment.
special thanks to Sumaiya, for your recommendations.
We are just happy for your services you had given.so nice and humble behavior.
Thanks again Sumaiya
we will come again for your services ❤️
Atmosphere: 5
Food: 5
Service: 5
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