Auntie Anne's
200 Broadway, New York
(212) 566-3500
Recent Reviews
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Came here at 11:25am and was told they were closed and would open in 5 minutes even though there was a worker making pretzels at this stand with a fully stocked pretzel selection in the window and POS systems online. I waited 5 mins and they were still “closed” even though there was someone at the counter making pretzels. Very puzzling, not sure why they couldn’t take a minute to take my money and hand me some pretzels
Atmosphere: 1
Food: 1
Service: 1
I like that black gentle guy. Was slight disappointed no pepperoni pretzels were available.
Atmosphere: 5
Food: 3
Service: 5
I got told 2 words “we out”
Service: 1
The pretzel was very good, a little brioche, a little fatty. I liked that it was served hot. The establishment does not have seats, it is only take-away sales. Careful service.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Original Pretzel
Once last week and now today I have paid 8.00 for old, hard pretzels.
One was butter and salt. One was cinnamon sugar. Both nuggets.
This same thing happened to me at White Plains Mall Saturday April 7th. Mall just opened yet my two orders of pretzel nuggets BOTH tasted like day old pretzels. Ridiculous. All I have been trying to do is get a quality, fresh cup of nuggets. A treat for myself. Yet all I have accomplished is wasting my money. And at both locations your workers do not say “Thank You”….horrible product and nonexistent customer service. At Fulton there is one nice lady…the other lady acts like she is doing customers a favor…all while being on her phone. Today was my last try. I will not be back.
Paid 11 dollars for two pretzels. One was raw and the other was burnt
Been here a few times and each time I go I'm always hoping it will be better than the last time. I always order pretzel bites. This time, like the time before it, the pretzels aren't broken up and are all stuck together. At least half the pretzels were a bit too dark and the salt was uneven. Most bites hardly had any salt and some were too salty. The frozen lemonade was the star for me and was super tasty! Paid $15+tax for a frozen lemonade and a pretzel bite which seems a bit pricey. The staff is always very kind and respectful.
Their customers’ service is not good
(Translated by Google) Incredible cinnamon sugar pretzels, if you want a pretzel this is your place(Original)Los pretzel de cinamon sugar increibles, si quieres un pretzel este es tu lugar
Standing shop of smoothies and pretzels etc. Price is high, the taste is delicious. They prepare smoothies from packets. Delivery is quick. Cleanness is ok, customer service is very good. Menu is limited. This shop is located inside the Fulton Center.
Restaurantji Recommends
(Translated by Google) Despite good products: unpleasant reception, the person present on the stand was on his phone. We felt like we were disturbing an important part of candy crush.Finally, we are still waiting for a "goodbye", it was apparently more interesting to quickly find your beloved laptop rather than being polite with customers who had just spent $8 for 7 unfortunate sausage rolls ?I think auntie Anne would not be pleased with this rudeness(Original)Malgré de bons produits : accueil désagréable, la personne présente sur le stand était sur son téléphone. Nous avons eu l’impression de déranger une importante partie de candy crush.Enfin, nous attendons toujours un « goodbye », c’était apparement plus intéressant de vite retrouver son portable chéri plutôt que d’être poli avec des clients qui venaient de dépenser 8$ pour 7 malheureux roulés de saucisse ?Je pense que auntie Anne ne serait pas satisfaite de cette impolitesse
Loved the pretzels
Atmosphere: 5
Food: 5
Service: 5
Why do you keep giving customers BURNT pretzels? Horrible Never again at this location.!!. THROW out the BURNT PRETZELS!!!
Pretzels were as good as I remember! The lemonade is my favorite! This is a kiosk inside the Fulton Center station. The service was friendly but they do get busy. If you want pretzel wrapped hot dogs or pretzels then you have to stop by!!
(Translated by Google) Very delicious, I recommend it.(Original)Muy delicioso todo se los recomiendo.
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