This place is a mess. The individuals behind the counter do not know what they are doing. Ordering with one person who doesn’t seem to know the Point of Sale system. Then translating it to the short woman to actually prepare the item and she doesn’t understand. It was just a mess.
Anonymous C.
The worst Baskin-Robbins in the city. The customer service is horrible. The men working there are rude and pretend not to hear or understand you. The ice cream flavors are all blended in with one another. Disgusting. I will never, ever be back to this location. Avoid at all costs, there are plenty of others to go to in NYC.
Jonathan
Their ice cream selection is very limited, unlike most other Baskin Robbins stores. I ordered a single scoop ice cream on a cone, they barely gave me less than a quarter scoop and charged me full price. When I asked how was that a full scoop, they shrugged. Not going back.
joey c.
Got my order wrong, blamed me, and gave me half the ice cream I actually ordered as a "correction".
This place is a mess. The individuals behind the counter do not know what they are doing. Ordering with one person who doesn’t seem to know the Point of Sale system. Then translating it to the short woman to actually prepare the item and she doesn’t understand. It was just a mess.
The worst Baskin-Robbins in the city. The customer service is horrible. The men working there are rude and pretend not to hear or understand you. The ice cream flavors are all blended in with one another. Disgusting. I will never, ever be back to this location. Avoid at all costs, there are plenty of others to go to in NYC.
Their ice cream selection is very limited, unlike most other Baskin Robbins stores. I ordered a single scoop ice cream on a cone, they barely gave me less than a quarter scoop and charged me full price. When I asked how was that a full scoop, they shrugged. Not going back.
Got my order wrong, blamed me, and gave me half the ice cream I actually ordered as a "correction".
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