Baskin-Robbins
484 9th Ave, New York
(646) 590-2933
Recent Reviews
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The worst customer service ever!!!! Do not go here.
The ice cream is great and the place is nice, but the one staff member there was extremely rude and seemed annoyed with me for no reason. If Feyoz doesn’t want to interact with customers or scoop ice cream, he shouldn’t be in a customer-facing role and should just quit his job.
ROACHES 🪳 IN THE FOOD - I came here and got a hot chocolate to warm me up. Found out I was sipping on a ROACH. I am mortified & disgusting.
Manager offered me ONE free meal as compensation. I feel violated. Don’t harm yourself by eating here.
Another day or two later I past by and seen the exterminator spraying chemicals while the ice cream is still on display
Sent the wrong order
They claim to have run out of bananas for a banana split, Brownies for a brownie sundae, and ALL FLAVORS OF ICE CREAM EXCEPT MINT CHOCOLATE CHIP. HOW THE F DOES BASKIN ROBBINS 31 FLAVORS RUN OUT OF 30 OF IT'S FLAVORS ???? I HAD TO CANCEL MY DELIVERY ORDER. HORRIBLE
Atmosphere: 1
Service: 1
I don't generally expect the best service going into a Baskin-Robbins, but I didn't think it could get this bad
Atmosphere: 2
Food: 3
Service: 1
Extremely fair price for NY
Nice server
Good quality
Atmosphere: 5
Food: 5
Service: 5
very limited selection of flavors (only 12 out of the 40+)
Atmosphere: 4
Food: 2
Store closes at 9pm. Walked in at 8:37pm and the staff member said he had to clean up the store and would not serve me -- even for one scoop of ice cream for my birthday. What a bah humbug! Do not go here!
Service: 1
I found this place on google maps and went there at 8:30 because the information stated that the closing time was 9. However, when I got there the store clerk refused to serve me because he said they were closed. They need to update their time to reflect that they close at 8:30, if that is the case. Rude!!!!!
Restaurantji Recommends
It has a Dunkin in it. There’s a bench along the window with seating for about three people and also one other small table for two.
Ice Cream was tasty, a got one Love Potion in Cup, one Chocolate in Cup and an Chocolate Milkshake, only shame the Store Manger was alone on duty, so he got a bit in hassle
Just left with 2 chocolate cones, there were 10 flavors and there was no hot fudge. Gal working there was not very excited to be there. Kids got ice cream, wife and I passed and had coffee cake 1 block down.
They close early which is just super annoying if you walk there to find out they close before the signs on the door say they do
They close early which is just super annoying if you walk there to find out they close before the signs on the door say they do
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