If you want to be ignored and talked about then absolutely come to this store! I recently visited with my daughter and I was standing in line for 5 minutes while they were cleaning and talking in their native tongue, they saw that we were standing there and continued to proceed as if we were invisible. It was only after I spoke up that I was acknowledged and rushed although I was the only one there.. my daughter was excited to have a Baskin robins nearby, but I will not be doing business with them. Take your money elsewhere!Update: 02/22/24I called to ask if there were any cookie cakes available for purchase, I wanted to celebrate my dogs death anniversary who was named cookie ?. The staff hung up on me after I tried asking how much a custom made ice cream cake would take. It's sad that they treat their customers this way, but I will be making my own with my daughter and it will be more memorable.
Atmosphere: 1
Service: 1
Yuyuan He
Horrible, deceiver staffs
Tj Alexander
Absolutely disgusting staff, got my change thrown across the table, and got charged 2 dollars for coconut milk, would not advise going here, also had to tip them 5 dollars because I didn’t want spit in my milkshake which they are known for
Nate Milton
This is not what a munchkin should look like. Worried I’m gonna get shot in here
Lisa McCart
Horrible customer service from Ishmake at Delancy street location. Asked him what the filling was in a particular donut and he told me he didn't know. I asked him, how do you not know what is in a product you make and sell? I was educated that they do not make them there, they're brought in. Ok... So you don't know what is in what you sell? Incredibly hateful and rude.
Margot Ash
very kind staff
Dieter Schultex
what an excellent find, this ice cream was amazing. we went to a wedding at yamashiro which was nice and looked for a dessert place close by, this definitely hit the spot. a must try.
Jake Cronin
Mediocre ice cream, dirty ambience, and rude staff. The server yelled at me for getting three samples of flavors which is a fairly standard number of samples at most ice cream shops. We were also the only two people in the store, so there was no concern of us holding up a line. Would not recommend, will not go again.
Iris Ramirez
It was good but they could cut bagel
Gabriel Colon Mangin
Said my coupon was fake when I had a print and a email.
If you want to be ignored and talked about then absolutely come to this store! I recently visited with my daughter and I was standing in line for 5 minutes while they were cleaning and talking in their native tongue, they saw that we were standing there and continued to proceed as if we were invisible. It was only after I spoke up that I was acknowledged and rushed although I was the only one there.. my daughter was excited to have a Baskin robins nearby, but I will not be doing business with them. Take your money elsewhere!Update: 02/22/24I called to ask if there were any cookie cakes available for purchase, I wanted to celebrate my dogs death anniversary who was named cookie ?. The staff hung up on me after I tried asking how much a custom made ice cream cake would take. It's sad that they treat their customers this way, but I will be making my own with my daughter and it will be more memorable.
Atmosphere: 1
Service: 1
Horrible, deceiver staffs
Absolutely disgusting staff, got my change thrown across the table, and got charged 2 dollars for coconut milk, would not advise going here, also had to tip them 5 dollars because I didn’t want spit in my milkshake which they are known for
This is not what a munchkin should look like. Worried I’m gonna get shot in here
Horrible customer service from Ishmake at Delancy street location. Asked him what the filling was in a particular donut and he told me he didn't know. I asked him, how do you not know what is in a product you make and sell? I was educated that they do not make them there, they're brought in. Ok... So you don't know what is in what you sell? Incredibly hateful and rude.
very kind staff
what an excellent find, this ice cream was amazing. we went to a wedding at yamashiro which was nice and looked for a dessert place close by, this definitely hit the spot. a must try.
Mediocre ice cream, dirty ambience, and rude staff. The server yelled at me for getting three samples of flavors which is a fairly standard number of samples at most ice cream shops. We were also the only two people in the store, so there was no concern of us holding up a line. Would not recommend, will not go again.
It was good but they could cut bagel
Said my coupon was fake when I had a print and a email.
Restaurantji Recommends
In this location they don’t have people that talk proper English the only language that they speak is Farsi
People that work there have no idea about their own deals. Very unhelpful.
Nice store
My family.
Мои.Родные.
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