We waited on line, then were seated in a crowded room. The room is pretty, but seating is tight and tables are small. We each ordered a dessert and something to drink. I asked if both iced teas were caffeine-free, and was told yes. That was wrong, so my iced tea had to be switched. My dessert, the klimtorte, looked much better than it tasted. In fact, it was essentially tasteless. My tea was tasty, but unfortunately it spilled all over the table and me, and was not replaced. That’s because, after a total of a half hour, the check was presented and we were encouraged to leave. Even though I was soaking wet. I guess this is a place to soak tourists - we New Yorkers will not be back.
Vadim Alexandrov
A bit pricey
Atmosphere: 5
Food: 5
Service: 5
Craig Seabrooks
A very nice quant restaurant. Don't wait for the upstairs, go to the basement and witness a true European feel. It's cozy, and tight, but wonderful. The food is excellent and not badly priced. It is NYC! But be prepared to wait in any instance. We would go back just for the food. The museum is wonderful as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hungarian Goulash
Quasar
At the risk of disclosing my age, I have been a patron of this place since it opened. Never fond of the service kept coming back because there is nothing else in the area. On this last visit on January 2023, I was taken aback by a waiter who took his time to bring the menu, never greeted me at all, as he did to both customers seated on either side. After paying cash, brought back loose bills and change (without a holder) that he plopped on the table without saying thank you, with no receipt- to add insult to his lack of manners, he shortchanged me. It seems he mistook me for a naive elderly tourist. Noticing I was missing money I had to call the manager to explain that the change was incorrect. Apparently arithmetic is not a requirement to work there, but finally they realized I was owed money; but what they really owed me was an apology for having a server that chooses who amongst his customers will be his mark.
Arthur Gilly
An authentic... Austro-American experience. The decor is very nice, and the cakes/coffee options make you feel like you're in Vienna. However, having your plate taken away as soon as you finish despite it not being busy at all, and the default/middle tip option of 22% (!) are there to remind you that you're definitely not there to lay back and enjoy a slice of Austrian relaxation. Very funny/sad experience, depending on your point of view.
Shiuan Chang
Came here around 6:30. They said they are closed but it shows open on Google map
Cesar Palma
At the risk of disclosing my age, I have been a patron of this place since it opened. Never fond of the service kept coming back because there is nothing else in the area. On this last visit on January 2023, I was taken aback by a waiter who took his time to bring the menu, never greeted me at all, as he did to both customers seated on either side.After paying cash, brought back loose bills and change (without a holder) that he plopped on the table without saying thank you, with no receipt- to add insult to his lack of manners, he shortchanged me.It seems he mistook me for a naive elderly tourist. Noticing I was missing money I had to call the manager to explain that the change was incorrect.Apparently arithmetic is not a requirement to work there, but finally they realized I was owed money; but what they really owed me was an apology for having a server that chooses who amongst his customers will be his mark.
Kaitlyn A Kieronski
We went to the basement cafe to avoid the long line upstairs at the normal cafe. There was no line but the waiters told my mom and me to wait on a bench ten feet from the cafe entrance. All of the waiters forgot about us and about ten min later a couple asked for a table for two and the waiters tried to seat them right away! I went up and told them we’d been waiting where they told us to and the table was ours. The waiters all seemed confused, didn’t recognize us from the few minutes before, and tried to tell us we had to wait again. The guy from the couple even tried to yell at me though the woman understood what was going on. After that, the table we were at forced us to have woman hacking and coughing next to us our entire meal and talking about how sick she’s been all week. The food was good. Soup is delicious but ridiculously overpriced. The waitress barely bothered to stop to take our order or give us the receipt. Plus she told us she’d bring extra silverware since we split a dish and she didn’t bring the extra set out. Keep in mind there are very few tables in this cafe and plenty of waiters. Will order to go next time to avoid the germ-ridden customers and poor service, when I feel like spending $50 for a soup and entree.
Wheelchair accessibility: Ramp at museum entrance and elevator to basement.
C T
Amazing place to be !If you want to have a real Austrian/German high quality food you have to go there!Best place for this food in New YorkTry the Schnitzel… it’s better than in Austria
Katja Pinker-Domenig
❤️❤️❤️❤️ typical Viennese Coffee House right in Manhattan ❤️❤️❤️❤️
Absolutely the best kept secret in the city!
Everything is fabulous and the service is top
Highly recommend
Nathalie Armsworthy
Absolutely the best kept secret in the city!
David Snelson
The food was and dessert was amazing. Make sure you understand that you do have to wait in line outside prior to being let in. Small cafe with limited seating so there will be a wait if you arrive late
Tony Milito
Excellent schnitzel. Nice wine selection of wines.
Anthony Wiggins
Well...the food and ambiance are hard to beat. Some amazing food and deserts. I really enjoyed the Pinot Noir.
We waited on line, then were seated in a crowded room. The room is pretty, but seating is tight and tables are small. We each ordered a dessert and something to drink. I asked if both iced teas were caffeine-free, and was told yes. That was wrong, so my iced tea had to be switched. My dessert, the klimtorte, looked much better than it tasted. In fact, it was essentially tasteless. My tea was tasty, but unfortunately it spilled all over the table and me, and was not replaced. That’s because, after a total of a half hour, the check was presented and we were encouraged to leave. Even though I was soaking wet. I guess this is a place to soak tourists - we New Yorkers will not be back.
A bit pricey
Atmosphere: 5
Food: 5
Service: 5
A very nice quant restaurant. Don't wait for the upstairs, go to the basement and witness a true European feel. It's cozy, and tight, but wonderful. The food is excellent and not badly priced. It is NYC! But be prepared to wait in any instance. We would go back just for the food. The museum is wonderful as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hungarian Goulash
At the risk of disclosing my age, I have been a patron of this place since it opened. Never fond of the service kept coming back because there is nothing else in the area. On this last visit on January 2023, I was taken aback by a waiter who took his time to bring the menu, never greeted me at all, as he did to both customers seated on either side.
After paying cash, brought back loose bills and change (without a holder) that he plopped on the table without saying thank you, with no receipt- to add insult to his lack of manners, he shortchanged me.
It seems he mistook me for a naive elderly tourist. Noticing I was missing money I had to call the manager to explain that the change was incorrect.
Apparently arithmetic is not a requirement to work there, but finally they realized I was owed money; but what they really owed me was an apology for having a server that chooses who amongst his customers will be his mark.
An authentic... Austro-American experience. The decor is very nice, and the cakes/coffee options make you feel like you're in Vienna. However, having your plate taken away as soon as you finish despite it not being busy at all, and the default/middle tip option of 22% (!) are there to remind you that you're definitely not there to lay back and enjoy a slice of Austrian relaxation. Very funny/sad experience, depending on your point of view.
Came here around 6:30. They said they are closed but it shows open on Google map
At the risk of disclosing my age, I have been a patron of this place since it opened. Never fond of the service kept coming back because there is nothing else in the area. On this last visit on January 2023, I was taken aback by a waiter who took his time to bring the menu, never greeted me at all, as he did to both customers seated on either side.After paying cash, brought back loose bills and change (without a holder) that he plopped on the table without saying thank you, with no receipt- to add insult to his lack of manners, he shortchanged me.It seems he mistook me for a naive elderly tourist. Noticing I was missing money I had to call the manager to explain that the change was incorrect.Apparently arithmetic is not a requirement to work there, but finally they realized I was owed money; but what they really owed me was an apology for having a server that chooses who amongst his customers will be his mark.
We went to the basement cafe to avoid the long line upstairs at the normal cafe. There was no line but the waiters told my mom and me to wait on a bench ten feet from the cafe entrance. All of the waiters forgot about us and about ten min later a couple asked for a table for two and the waiters tried to seat them right away! I went up and told them we’d been waiting where they told us to and the table was ours. The waiters all seemed confused, didn’t recognize us from the few minutes before, and tried to tell us we had to wait again. The guy from the couple even tried to yell at me though the woman understood what was going on. After that, the table we were at forced us to have woman hacking and coughing next to us our entire meal and talking about how sick she’s been all week. The food was good. Soup is delicious but ridiculously overpriced. The waitress barely bothered to stop to take our order or give us the receipt. Plus she told us she’d bring extra silverware since we split a dish and she didn’t bring the extra set out. Keep in mind there are very few tables in this cafe and plenty of waiters. Will order to go next time to avoid the germ-ridden customers and poor service, when I feel like spending $50 for a soup and entree.
Wheelchair accessibility: Ramp at museum entrance and elevator to basement.
Amazing place to be !If you want to have a real Austrian/German high quality food you have to go there!Best place for this food in New YorkTry the Schnitzel… it’s better than in Austria
❤️❤️❤️❤️ typical Viennese Coffee House right in Manhattan ❤️❤️❤️❤️
Restaurantji Recommends
Absolutely the best kept secret in the city! Everything is fabulous and the service is top Highly recommend
Absolutely the best kept secret in the city!
The food was and dessert was amazing. Make sure you understand that you do have to wait in line outside prior to being let in. Small cafe with limited seating so there will be a wait if you arrive late
Excellent schnitzel. Nice wine selection of wines.
Well...the food and ambiance are hard to beat. Some amazing food and deserts. I really enjoyed the Pinot Noir.
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