Had a nice time with friends and family as we just stopped by for drinks in hot chocolate and a quick bite. All was well server was very nice, although we visited late but not near closing. I noticed they were closing and asked is it okay if I just call uber and wait. I was told this was okay and the manager was very rude yelling to me “the bar is closed time to go” maybe in his defense he saw my daughter start to dose of she is tall yet just a kid maybe he thought she was a drunk person or something idk. It was very cold last night and I asked could I call for my uber and its pretty heartless after saying that it was okay to wait and paying my bill for the manager to kick me out with small children, when I nudged my daughter to get up as our ride was approaching he stared at her in the most uncomfortable way that she came back near me because she was alarmed. I let him know my ride was approaching and it was wrong to stare at a child in order to make them uncomfortable and asked how could you be so rude. I got a smug comment in response can’t quite recall and just said thank you and went to my ride.
Atmosphere: 4
Food: 3
Service: 2
Nils Paellmann
Great Swiss restaurant centrally located in SoHo. The bratwurst with roesti was delicious and very satisfying. Nice wine selection too including some Swiss wines. Great outdoor seating. Nice Swiss-inspired decor throughout the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bratwurst
Hieu Nguyen
Dined here for lunch with a friend. The food is very average. Both our meals were nothing special. My schnitzel was dry and bland. The side salad was just a salad. My friend ordered the quinoa bowl which was pretty standard. The food is priced fairly. Staff were friendly. The decor was charming.
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Chicken Schnitzel
Aja Brandman
4.5 🌟 Came here after 11pm and probably had the best seat in the house; tucked in the back left a perfect table for two. Our server was friendly and helpful in suggestions. The bone marrow was a delicious and fatty starter, although it’s always a toss up with how much you’ll get. And the burger was great to split. Unfortunately they were already out of the apple strudel, but it sounded great.
Cookie
Delicious fondue in a nice restaurant. Service was good. Lots of choices of Alpine favorites
Atmosphere: 4
Food: 4
Service: 4
Crystal Yin
I suggest the owners hire new staff. Stuck up & rude hostess last night. Unfortunate because this used to be a chill spot.
Service: 1
Katrin Paduri
Tldr: The service was so bad i was deterred from getting the food. Dont ask them if they will serve you water i guess?!
Their burrata salad looked good and i wanted a nice latte as there is no up charge for oatmilk but the waitress was so passive aggressive when asked for water and where their drinking menu was it was crazy. I would recommend u go elsewhere if you want nice service. Also when she finally brought the water to the table after not responding to our request for water (very politely) when we ordered the drinks and when the drinks were brought to the table she poured the water into the glasses and took the bottle with her, while other customer tables had the water bottle left on the table for them to top up their glasses.
Atmosphere: 1
Food: 3
Service: 1
Leo E
Nothing like going into a place feeling happy and positive and then having to engage with a nasty bartender. Being overwhelmed / tired cranky whatever is not our problem.
Atmosphere: 4
Service: 1
shoval gabizon
This was the worst service experience I have ever had! We had an Asian waitress who treated us shamefully. We will never return
Atmosphere: 3
Food: 3
Service: 1
Juliana
Had lunch here today - got charged an extra $100 charge, seems to be a common theme based on previous reviews. I called the restaurant to ask them about the charge, she told me to email but was being strange about giving me the email. After asking for a third time she gave it to me and then hung up on me. After calling back and asking for the manager I was told the manager was not there, which was untrue, and then that it is “not her problem right now”. When YOUR system is charging my card an unauthorized amount it is their problem. Really disappointing experience when dealing with their staff - AVOID.
First time and we came at 9 PM stayed until midnight. Great vibes and great ambiance. Cristhian was our waiter and he is PHENOMENAL. It was very busy and he took great care of us. New favorite spot in the city cannot wait to come back here.
Vegetarian options: Risotto
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zucchini Chips
Efrat Ziegel
Horrible food, horrible service
hannah yu
Went on Monday night, got the burger….big mistake. The burger was super dry, overcooked and extremely subpar. An extra star because the blonde hostess was very friendly and welcoming.
Atmosphere: 5
Food: 2
Service: 4
Kary Sartan
Didn’t even make it to order the people that were here very rude and very stuck up. BYE!
Had a nice time with friends and family as we just stopped by for drinks in hot chocolate and a quick bite. All was well server was very nice, although we visited late but not near closing. I noticed they were closing and asked is it okay if I just call uber and wait. I was told this was okay and the manager was very rude yelling to me “the bar is closed time to go” maybe in his defense he saw my daughter start to dose of she is tall yet just a kid maybe he thought she was a drunk person or something idk. It was very cold last night and I asked could I call for my uber and its pretty heartless after saying that it was okay to wait and paying my bill for the manager to kick me out with small children, when I nudged my daughter to get up as our ride was approaching he stared at her in the most uncomfortable way that she came back near me because she was alarmed. I let him know my ride was approaching and it was wrong to stare at a child in order to make them uncomfortable and asked how could you be so rude. I got a smug comment in response can’t quite recall and just said thank you and went to my ride.
Atmosphere: 4
Food: 3
Service: 2
Great Swiss restaurant centrally located in SoHo. The bratwurst with roesti was delicious and very satisfying. Nice wine selection too including some Swiss wines. Great outdoor seating. Nice Swiss-inspired decor throughout the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bratwurst
Dined here for lunch with a friend. The food is very average. Both our meals were nothing special. My schnitzel was dry and bland. The side salad was just a salad. My friend ordered the quinoa bowl which was pretty standard. The food is priced fairly. Staff were friendly. The decor was charming.
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Chicken Schnitzel
4.5 🌟
Came here after 11pm and probably had the best seat in the house; tucked in the back left a perfect table for two.
Our server was friendly and helpful in suggestions. The bone marrow was a delicious and fatty starter, although it’s always a toss up with how much you’ll get. And the burger was great to split. Unfortunately they were already out of the apple strudel, but it sounded great.
Delicious fondue in a nice restaurant. Service was good. Lots of choices of Alpine favorites
Atmosphere: 4
Food: 4
Service: 4
I suggest the owners hire new staff. Stuck up & rude hostess last night. Unfortunate because this used to be a chill spot.
Service: 1
Tldr: The service was so bad i was deterred from getting the food. Dont ask them if they will serve you water i guess?!
Their burrata salad looked good and i wanted a nice latte as there is no up charge for oatmilk but the waitress was so passive aggressive when asked for water and where their drinking menu was it was crazy. I would recommend u go elsewhere if you want nice service. Also when she finally brought the water to the table after not responding to our request for water (very politely) when we ordered the drinks and when the drinks were brought to the table she poured the water into the glasses and took the bottle with her, while other customer tables had the water bottle left on the table for them to top up their glasses.
Atmosphere: 1
Food: 3
Service: 1
Nothing like going into a place feeling happy and positive and then having to engage with a nasty bartender. Being overwhelmed / tired cranky whatever is not our problem.
Atmosphere: 4
Service: 1
This was the worst service experience I have ever had! We had an Asian waitress who treated us shamefully. We will never return
Atmosphere: 3
Food: 3
Service: 1
Had lunch here today - got charged an extra $100 charge, seems to be a common theme based on previous reviews. I called the restaurant to ask them about the charge, she told me to email but was being strange about giving me the email. After asking for a third time she gave it to me and then hung up on me. After calling back and asking for the manager I was told the manager was not there, which was untrue, and then that it is “not her problem right now”. When YOUR system is charging my card an unauthorized amount it is their problem. Really disappointing experience when dealing with their staff - AVOID.
Service: 1
Restaurantji Recommends
First time and we came at 9 PM stayed until midnight. Great vibes and great ambiance. Cristhian was our waiter and he is PHENOMENAL. It was very busy and he took great care of us. New favorite spot in the city cannot wait to come back here.
Vegetarian options: Risotto
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zucchini Chips
Horrible food, horrible service
Went on Monday night, got the burger….big mistake. The burger was super dry, overcooked and extremely subpar. An extra star because the blonde hostess was very friendly and welcoming.
Atmosphere: 5
Food: 2
Service: 4
Didn’t even make it to order the people that were here very rude and very stuck up. BYE!
Atmosphere: 1
Cute place. But don't order the burger.
Atmosphere: 5
Food: 3
Service: 4
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