Customer services is awful and the prices are high. It is also been dirty.
They are open early - which is the only positive.
Be careful. They are lazy and don’t put on the coffee lid tops carefully.
Atmosphere: 1
Food: 1
Service: 1
Nick Serrano
Just discovered Bacio café after walking by countless times, and it immediately became my new favorite neighborhood spot. The vibe is cozy and welcoming, exactly the kind of place you want around the corner from your apartment.
Coming from a mostly cold brew coffee drinker, the iced coffee is excellent — rich, smooth, and clearly made with care — but what truly makes this place shine is José, the owner. He’s the kind of business man owner every neighborhood café deserves: warm, attentive, and genuinely invested in making sure every guest feels at home. From the moment you step inside, you can tell he’s created a space built on passion and hospitality.
It has everything you’d want in a local spot: great coffee, a relaxed atmosphere, and an owner who sets the bar for what a neighborhood café should be. Definitely a hidden gem worth discovering — and I’m already looking forward to coming back.
Atmosphere: 5
Food: 5
Service: 5
Khatia Kobalia
They have no idea how to make a cappuccino!!
The barista steamed milk twice because, for the first time, she couldn't manage the number of ounces she needed for the foam.
First steamed the oat milk inside the cup, after put two shots of espresso, and later, when she found that the milk was not enough, she steamed the rest of the milk and put it on top.
Coffee was extremely hot!!! Milk overdone, burnt. It was possible to hear that she was burning the milk by the sounds during the steaming!!
So I left the coffee!! No excuses no sorry!!! She was rude and not professional for sure !!!
Anabel Rodriguez
The lady making the coffee actually “scolded” me for a cashier’s mistake, telling me I should always ask for a receipt to ensure my add-ins are correct and that I’m charged properly (apparently oat milk is 75¢ extra). Instead of owning the error, the blame was put on me. Safe to say I won’t need to ask for a receipt here again as I won’t be coming back.
Kevin Vasquez
I ordered a iced Carmel latte, payed almost $8 for a iced coffee. It was one of the worst one I ever had, the coffee tasted burnt and I didn’t even taste any Carmel.
Marina Cavallini
Overpriced shitty coffee
Ayelet Hutson
Best coffee in nyc!
Atmosphere: 5
Food: 5
Service: 5
DEKEL HARARI
Amazing food, service and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Admin
Seriously the best coffee in NYC. Great area in Manhattan. It’s a family business so they really care about everybody. I love hanging out with the people that go there.
Atmosphere: 5
Food: 5
Service: 5
Shelly I
Very rude staff; was yelling at a customer for bringing her service dog in.
Horrible attitude from workers. Denied service dog entry despite having paperwork.
Atmosphere: 1
Food: 1
Service: 1
Anna K
Awesome place. Love the coffee and seating space.
Atmosphere: 5
Food: 5
Service: 5
Salsabeel Abdel- Hadi
They are really nice and they seem like it, the coffee is pretty good too, however their croissant is very old and taste like it’s been there since 2 days, tasted rlly bad even tho it was heated too
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Bakery
Rachel I. Henderson
Awful, just awful! So unfortunate bc we were hoping for a nice coffee & snack. Careless RUDE staff, more interested in speaking to each other than making eye contact with customers. Wildly overpriced drinks, the guy charged us $8 for a bottle of water. Acidic lukewarm “coffee” & low quality pastry items. This place is an embarrassment to all real coffee shops in Manhattan. I hope the owner sees this. If staff is too obnoxious & busy chatting, fire them! hire good, hardworking people, bc they’re out there. Bad staff + poor quality food = awful experiences.
A very rude man works there.
Customer services is awful and the prices are high. It is also been dirty.
They are open early - which is the only positive.
Be careful. They are lazy and don’t put on the coffee lid tops carefully.
Atmosphere: 1
Food: 1
Service: 1
Just discovered Bacio café after walking by countless times, and it immediately became my new favorite neighborhood spot. The vibe is cozy and welcoming, exactly the kind of place you want around the corner from your apartment.
Coming from a mostly cold brew coffee drinker, the iced coffee is excellent — rich, smooth, and clearly made with care — but what truly makes this place shine is José, the owner. He’s the kind of business man owner every neighborhood café deserves: warm, attentive, and genuinely invested in making sure every guest feels at home. From the moment you step inside, you can tell he’s created a space built on passion and hospitality.
It has everything you’d want in a local spot: great coffee, a relaxed atmosphere, and an owner who sets the bar for what a neighborhood café should be. Definitely a hidden gem worth discovering — and I’m already looking forward to coming back.
Atmosphere: 5
Food: 5
Service: 5
They have no idea how to make a cappuccino!!
The barista steamed milk twice because, for the first time, she couldn't manage the number of ounces she needed for the foam.
First steamed the oat milk inside the cup, after put two shots of espresso, and later, when she found that the milk was not enough, she steamed the rest of the milk and put it on top.
Coffee was extremely hot!!!
Milk overdone, burnt.
It was possible to hear that she was burning the milk by the sounds during the steaming!!
So I left the coffee!!
No excuses no sorry!!!
She was rude and not professional for sure !!!
The lady making the coffee actually “scolded” me for a cashier’s mistake, telling me I should always ask for a receipt to ensure my add-ins are correct and that I’m charged properly (apparently oat milk is 75¢ extra). Instead of owning the error, the blame was put on me. Safe to say I won’t need to ask for a receipt here again as I won’t be coming back.
I ordered a iced Carmel latte, payed almost $8 for a iced coffee. It was one of the worst one I ever had, the coffee tasted burnt and I didn’t even taste any Carmel.
Overpriced shitty coffee
Best coffee in nyc!
Atmosphere: 5
Food: 5
Service: 5
Amazing food, service and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Seriously the best coffee in NYC. Great area in Manhattan. It’s a family business so they really care about everybody. I love hanging out with the people that go there.
Atmosphere: 5
Food: 5
Service: 5
Very rude staff; was yelling at a customer for bringing her service dog in.
Food: 3
Service: 1
Restaurantji Recommends
Horrible attitude from workers. Denied service dog entry despite having paperwork.
Atmosphere: 1
Food: 1
Service: 1
Awesome place. Love the coffee and seating space.
Atmosphere: 5
Food: 5
Service: 5
They are really nice and they seem like it, the coffee is pretty good too, however their croissant is very old and taste like it’s been there since 2 days, tasted rlly bad even tho it was heated too
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Bakery
Awful, just awful! So unfortunate bc we were hoping for a nice coffee & snack. Careless RUDE staff, more interested in speaking to each other than making eye contact with customers. Wildly overpriced drinks, the guy charged us $8 for a bottle of water. Acidic lukewarm “coffee” & low quality pastry items. This place is an embarrassment to all real coffee shops in Manhattan. I hope the owner sees this. If staff is too obnoxious & busy chatting, fire them! hire good, hardworking people, bc they’re out there. Bad staff + poor quality food = awful experiences.
Food: 1
Service: 1
Really good service and staff
Atmosphere: 5
Food: 5
Service: 5
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