The location on Bryant park was such an amazing location. They were nice and clean! My food was vey fresh! The workers were warm and welcoming !
Atmosphere: 5
Food: 5
Service: 5
Kiara Bonterre
Amanda the manager had such a warm and welcoming tone. Maria, Katherine, and Angelica made our food with so much care! I love This location and their energy !
Atmosphere: 5
Food: 5
Service: 5
Jamal L.
Great flavor , good service
Atmosphere: 4
Food: 4
Service: 4
Bizarre Studios
Great service
Atmosphere: 5
Food: 5
Service: 5
Delta Barber
Workers wouldn’t give us water cups and wouldn’t give us our food. Very rude customer service.
Atmosphere: 1
Food: 1
Service: 1
Faline Torres
AMAZING I COME HERE EVERY DAY
Atmosphere: 5
Food: 5
Service: 5
Santucha Liesdek
Did not like this food at all! It was horrible and won’t be back
Atmosphere: 2
Food: 1
Service: 3
Maria Nikolaou
Food was amazing! 🤩 and great service as well.
Atmosphere: 5
Food: 5
Service: 5
Pedro Martins
hella good on my momma
Atmosphere: 5
Food: 5
Service: 5
M1ntxy crisp
Amazing place I must recommend the employees are vary nice
My partner and I stopped by Cava one evening to grab two bowls. We both customized ours. He chose chicken as his protein, while I went with the spicy lamb meatballs. When ordering, we were told they had just run out of meatballs but were making a fresh batch, and if we were willing to wait 5–10 minutes, they’d be ready. Since it was late and we were hungry, I specifically asked about the wait time, and when they reassured me it wouldn’t be long, I agreed.
Because my partner’s bowl was ready, they asked us to pay for both upfront while I waited. Unfortunately, the “5–10 minutes” turned into 40 minutes, for meatballs!! Throughout the wait, staff repeatedly told me they were almost ready, so I stayed, but I easily could have chosen another protein and been home much earlier.
When the meatballs finally came out, they were rushed straight from the oven instead of being finished properly in the sauce, leaving them dry and unappetizing. To make matters worse, I received the standard portion of just three meatballs. No effort to make up for the long wait. At checkout, they casually mentioned they would have comped the bowl for the inconvenience, but since I had already paid, “nothing could be done.”
That level of customer service is unacceptable. A complimentary bowl would have cost them almost nothing, but instead, they’ve lost two loyal customers. I won’t be returning to Cava, despite being a regular, and I’ll gladly stick with places like Naya, which offer not only better food but also far better service.
The location on Bryant park was such an amazing location. They were nice and clean! My food was vey fresh! The workers were warm and welcoming !
Atmosphere: 5
Food: 5
Service: 5
Amanda the manager had such a warm and welcoming tone. Maria, Katherine, and Angelica made our food with so much care! I love This location and their energy !
Atmosphere: 5
Food: 5
Service: 5
Great flavor , good service
Atmosphere: 4
Food: 4
Service: 4
Great service
Atmosphere: 5
Food: 5
Service: 5
Workers wouldn’t give us water cups and wouldn’t give us our food. Very rude customer service.
Atmosphere: 1
Food: 1
Service: 1
AMAZING I COME HERE EVERY DAY
Atmosphere: 5
Food: 5
Service: 5
Did not like this food at all! It was horrible and won’t be back
Atmosphere: 2
Food: 1
Service: 3
Food was amazing! 🤩 and great service as well.
Atmosphere: 5
Food: 5
Service: 5
hella good on my momma
Atmosphere: 5
Food: 5
Service: 5
Amazing place I must recommend the employees are vary nice
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
great service !
everything was awesome! service was great :)
I ❤️ cava so clean!!
Atmosphere: 5
Food: 5
Service: 5
Amazing
My partner and I stopped by Cava one evening to grab two bowls. We both customized ours. He chose chicken as his protein, while I went with the spicy lamb meatballs. When ordering, we were told they had just run out of meatballs but were making a fresh batch, and if we were willing to wait 5–10 minutes, they’d be ready. Since it was late and we were hungry, I specifically asked about the wait time, and when they reassured me it wouldn’t be long, I agreed.
Because my partner’s bowl was ready, they asked us to pay for both upfront while I waited. Unfortunately, the “5–10 minutes” turned into 40 minutes, for meatballs!! Throughout the wait, staff repeatedly told me they were almost ready, so I stayed, but I easily could have chosen another protein and been home much earlier.
When the meatballs finally came out, they were rushed straight from the oven instead of being finished properly in the sauce, leaving them dry and unappetizing. To make matters worse, I received the standard portion of just three meatballs. No effort to make up for the long wait. At checkout, they casually mentioned they would have comped the bowl for the inconvenience, but since I had already paid, “nothing could be done.”
That level of customer service is unacceptable. A complimentary bowl would have cost them almost nothing, but instead, they’ve lost two loyal customers. I won’t be returning to Cava, despite being a regular, and I’ll gladly stick with places like Naya, which offer not only better food but also far better service.
Atmosphere: 1
Food: 1
Service: 1
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