Champers Social Club

39 1/2 Crosby St, New York

Recent Reviews

C Halet

beautiful space for a special occasion. the servers were wonderful, the food was very good, drinks were flowing and overall, we had a wonderful time!

Atmosphere: 5

Food: 4

Service: 5

Will West

Great place. great wine list, service is on point, Mg (young gentleman with awesome hair) check on us a couple times making sure we were taking care properly, I’ll recommend this place for everyone!

Atmosphere: 5

Food: 5

Service: 5

Brenan Tjelmeland

Unfortunately, while the food wasn't bad and our server was incredibly kind and friendly, the treatment we received after our visit to Champers is the reason for my negative review. We made a reservation and needed to change it at the last minute. There was no phone number, which seems wild in the year 2024. Nothing on Google, the Champers website, nor on Resy. All outlets refer you to their email address for changes. I emailed them and received no response, so we canceled on Resy, even though it states there would be a fee for canceling, but we thought since we were rebooking for only an hour later and they had no phone number, we figured the restaurant would understand and refund us the cancellation fee. Upon getting to the restaurant, we alerted our server, who spoke with someone else, and our server alerted us that either A) The $50 would be credited to our bill while in the restaurant or B) a refund would be issued if that was not possible and we would be hearing from someone via email. Since we received our regular bill and no follow up, my assumption was that the second option would be honored. After emailing the restaurant again, I received the most aggressive, non-customer focused response I've ever gotten from a restaurant. The response stated that it was explained to me before I left that they couldn't issue a refund (this was not true). They said that last minute cancellations "have an outsized impact in our small restaurant, including our ability to rebook the table and keep reservations available for other guests" (while it may have been true on another day, when we arrived, we were one of two total tables occupied in the restaurant). They also said that the reservation is "double confirmed when you book, on our Resy page, in our email response and was also confirmed in person with you when you were at the restaurant" (I received not one text message confirming the reservation, there was no email response to us confirming this, and there would be no reason to double confirm a reservation at the restaurant because we were already there). All to say, I would not recommend this restaurant to anyone. The food wasn't worth the money, especially considering the outlandish treatment we received after our visit. Had the restaurant had a phone to answer questions or responded to my email as requested by them, this likely wouldn't have been an issue. I also don't appreciate untrue responses and gaslighting. To the restaurant owners, I am happy to privately provide the name of the person who sent me this message so as not to compromise this person's privacy on a public review. As I told this person in my response (which has not been acknowledged after a full week), I hope the $50 was worth it. We won't be coming back and cannot recommend Champers to any of our friends, many of whom live in the city.

Atmosphere: 3

Food: 3

Service: 2

Marlene Colombo Baeza

Amazing and fancy place, with a shop inside (organic stuff and handmade kitchen utensils). Good wine options, perfect atmosphere and chill vibes!

Atmosphere: 5

Food: 5

Service: 5

Ahmad Seoudi

Rude staff need to learn how to talk to customers. I don't recommend anyone go there due to the appalling behavior from the so-called person who claims to be the manager. If the manager treats customers like this, what's left to say!My advice to you: Before opening a business, it is crucial to learn how to treat customers well and respond to criticism gracefully to uphold your brand’s reputation. I suggest re-educating yourself on customer service strategies and human relations; Fortunately, free resources like Google are at your disposal. I'd be happy to teach you how to use it. Instead of criticizing others' grammar, let's focus on constructive communication. Thank you for illustrating my point.

Atmosphere: 1

Food: 1

Service: 1

Tiffany W.

Walked in and this place was super busy! We waited for about 20 min before getting ahold of the hostess. It seemed like she was also busting tables so they were a bit short staffed. We put our name on the waitlist and was told it would be about 15-20 min for 2 and were the first on the list. We decided to come back and go somewhere for coffee The staff texted us that there was a seat at the bar 40 minutes later. The food was good, but a bit pricey with small portion sizes. My friend got the quiche but she didn't find it filling enough. I got the croissant with ham and cheese. Presentation was nice at least.

Ella Z

Awesome atmosphere, rustic and cozy. Food tasty and presentation appetizing. Will definitely come back.

Atmosphere: 5

Food: 5

Service: 4

Christine H.

This place gives PARISIAN casual dinner/drinks spot vibe and that's basically what it is. We came around 7PM on a Saturday and it was pretty quiet, but as soon as 8PM came around it started getting quite lively. Drinks are pricey and bar snacks are too. They give free chips to nibble on which is nice. They also have a fun caviar menu that we did not indulge. I don't really have too many thoughts on this place. It's literally just a nice spot to grab drinks and a small bite with some friends. The ambiance is probably the best thing about this place! Oh, and their bathrooms are pretty clean too! I did spot a cute dog next to me, so it is dog friendly! Service can be a bit slow when it comes to the drinks but otherwise this place does what it needs to do. No complaints here!

Maya J.

10/10 very welcoming space with an amazing ambiance. I put in for a glass of Marie Weiss to pair with the Caviar & Oysters.

Eileen R

Lovvvve this place. Great food and cocktails. I just had a snack / the prosciutto /fig /Brie bread and a mimosa. My friend had a delicious Niçoise salad. Service was perfect. Atmosphere too! Love the adjacent gift shop where you can browse before or after you eat!

Atmosphere: 5

Food: 5

Service: 5

Marilyn Hall

Small but nice! Excellent customer service and delicious food. Friendly atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Dani Levin

A super fun place. Cocktails are creative and the atmosphere is clean and beautiful. Had a great time and fun place for friends and date night! Definitely recommend. We had dessert and while cake was a bit dry will be back for a full dinner.

Atmosphere: 5

Food: 4

Service: 5

Tae-young Jang

I and my friends spent a very enjoyable time at this restaurant. The staff was very kind and the food was very tasty.

Atmosphere: 5

Food: 5

Service: 5

Ashley M.

The food was meh. Grilled cheese was the absolute worst grilled cheese I've ever encountered. Service was absolutely terrible. The kitchen was backed up and they offered to get my next round or a dessert but with the kitchen backed up I didn't want to wait an hour for dessert, and it was a Tuesday so the shots I already had and wine was enough - no need for another drink and no compensation on the drinks I already had. Loved the downstairs weirdly enough. Wish there was more downstairs ambience where I sat upstairs. Wanted to love but wouldn't come back. Drinks were pretty good though - never liked a Jell-O shot and these were phenomenal.

Xristina Kotsi

Very disappointed by the place. We ordered the mushroom risotto as an entree and the portion was ridiculously tiny plus the taste was not good and it was really dry. I don’t recommend this place.

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