So where do i begin. I was visiting Harlem August 2nd for event on 125th street. I had an amazing time inspite of Chik Fil A not fulfilling my order. Just getting in the door was already difficult due to barricades and closures, but once inside I ran into an even bigger issue.
I placed 4 orders..one was an 8-piece nugget and large fries, but only received 4 nuggets and no fries. When I brought this to the manager’s attention, she spoke to one of her employees in Spanish so i didnt understand one word. She then told me I would need to return the 4 nuggets I was given before they could give me the full 8. I was baffled and asked her is she the manager or the employee. She said she is the manager but the employee made the call. I then explained that my family was outside eating already what they had and that it wouldn’t be possible to bring the food back. Not to mention what i would have had to go thru to go back thru that crowd to get to my famiIy. I wasn’t asking for extra food, only for what I had paid for. Still, I was refused unless I brought the bag back.
This was upsetting because it made me feel like I was being accused of trying to steal something I didn’t pay for. The reality is, I left without receiving the full meal I purchased. They in fact stole from me! That’s not fair to any customer.
I grew up in Harlem, and I’ve always supported local businesses as well as my friends and family but after this experience, I won’t be returning to this location. After sharing my experience with numerous friends and family they said that i shouldnt have patronized this location anyway being that they were the ONLY business not to close for 1 hour in obserance for Malcom X birthday.
I hope management takes more care to double-check orders and treat customers with understanding and respect. What they wanted from me to correct their error is unbelievable! For 4 nuggets and an order of fries!
I would NEVER patronize this establishment ever again!
Food: 1
Service: 1
Angel Phoxx
The space was very clean and inviting. There was no madness going on thankfully.
Atmosphere: 5
Food: 5
Service: 5
Mike Lewis
Truthfully I had the munchies after smoking some haze ...
Atmosphere: 4
Food: 4
Service: 4
Cee James
I was early enough to be one of many who received a Chick-fil-A chicken sandwich donated to the NYPD 26th Precinct's National Night Out - and it was DELICIOUS! - especially with the sauce!!! I would definitely get one again!
Food: 5
Maria Sequeira De Pena
Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Gregory Routt
Chic-Fil-A provided sandwiches for our national night out event. They were a big hit. Big thanks to Chic-Fil-A for their support and their commitment to the community.
Atmosphere: 5
Food: 5
Service: 5
Nancy Morales
The food was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Cobb Salad, Hash Brown Scramble Bowl, Grilled Nuggets Meal, Honey Pepper Pimento Chicken Sandwich and Banana Pudding Milkshake, Kale Salad, Sausage Egg \u0026 Cheese Muffin, Chick-Fil-A Grilled Chicken Club Sandwich
Bhadesh Basdeo
Staff friendly and service was amazing
Atmosphere: 5
Food: 5
Service: 5
djfranklaser
I am uber diver it looks that the owner don't like uber driver pick up ours order inside.they tell the the diver wait outside.inmagen winter time Nd sumertime.....
Josh
Ordered on Grubhub, and it turned out the multigrain bread that I paid more for was stale.
The food is great! And everyone is so nice and supportive and even take extra fries 😃!
Recommended dishes: Spicy Chicken Sandwich
Shamiyah Haynes
I don’t eat it but I bet the ice cream is good
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Spicy Chicken Sandwich
Dorin
It was nice and homly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich
John Prudente
This place is taking advantage of the community it serves. Way overpriced! Kinda annoying when the store is empty that you can’t place the order at the counter. This cup of crap cost $5! It wasn’t even tasty
So where do i begin. I was visiting Harlem August 2nd for event on 125th street. I had an amazing time inspite of Chik Fil A not fulfilling my order. Just getting in the door was already difficult due to barricades and closures, but once inside I ran into an even bigger issue.
I placed 4 orders..one was an 8-piece nugget and large fries, but only received 4 nuggets and no fries. When I brought this to the manager’s attention, she spoke to one of her employees in Spanish so i didnt understand one word. She then told me I would need to return the 4 nuggets I was given before they could give me the full 8. I was baffled and asked her is she the manager or the employee. She said she is the manager but the employee made the call. I then explained that my family was outside eating already what they had and that it wouldn’t be possible to bring the food back. Not to mention what i would have had to go thru to go back thru that crowd to get to my famiIy. I wasn’t asking for extra food, only for what I had paid for. Still, I was refused unless I brought the bag back.
This was upsetting because it made me feel like I was being accused of trying to steal something I didn’t pay for. The reality is, I left without receiving the full meal I purchased. They in fact stole from me! That’s not fair to any customer.
I grew up in Harlem, and I’ve always supported local businesses as well as my friends and family but after this experience, I won’t be returning to this location. After sharing my experience with numerous friends and family they said that i shouldnt have patronized this location anyway being that they were the ONLY business not to close for 1 hour in obserance for Malcom X birthday.
I hope management takes more care to double-check orders and treat customers with understanding and respect. What they wanted from me to correct their error is unbelievable! For 4 nuggets and an order of fries!
I would NEVER patronize this establishment ever again!
Food: 1
Service: 1
The space was very clean and inviting. There was no madness going on thankfully.
Atmosphere: 5
Food: 5
Service: 5
Truthfully I had the munchies after smoking some haze ...
Atmosphere: 4
Food: 4
Service: 4
I was early enough to be one of many who received a Chick-fil-A chicken sandwich donated to the NYPD 26th Precinct's National Night Out - and it was DELICIOUS! - especially with the sauce!!! I would definitely get one again!
Food: 5
Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Chic-Fil-A provided sandwiches for our national night out event. They were a big hit. Big thanks to Chic-Fil-A for their support and their commitment to the community.
Atmosphere: 5
Food: 5
Service: 5
The food was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Cobb Salad, Hash Brown Scramble Bowl, Grilled Nuggets Meal, Honey Pepper Pimento Chicken Sandwich and Banana Pudding Milkshake, Kale Salad, Sausage Egg \u0026 Cheese Muffin, Chick-Fil-A Grilled Chicken Club Sandwich
Staff friendly and service was amazing
Atmosphere: 5
Food: 5
Service: 5
I am uber diver it looks that the owner don't like uber driver pick up ours order inside.they tell the the diver wait outside.inmagen winter time Nd sumertime.....
Ordered on Grubhub, and it turned out the multigrain bread that I paid more for was stale.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food was good
Atmosphere: 5
Food: 5
Service: 5
The food is great! And everyone is so nice and supportive and even take extra fries 😃!
Recommended dishes: Spicy Chicken Sandwich
I don’t eat it but I bet the ice cream is good
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Spicy Chicken Sandwich
It was nice and homly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich
This place is taking advantage of the community it serves. Way overpriced! Kinda annoying when the store is empty that you can’t place the order at the counter. This cup of crap cost $5! It wasn’t even tasty
Atmosphere: 3
Food: 1
Service: 1
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