Don’t order here through uber eats- they “keep” or forget half the order and refuse to give you a refund.
Service: 1
B
This particular location is horrible. Stood at the app pickup line for over 10 mins and no one acknowledged me. All the workers were ignoring the app pickup line. Food was waiting over 10 mins and it’s cold now as a result. Horrible service and rude workers!
Atmosphere: 1
Food: 1
Service: 1
A. L
Waited 20 min for 1 thing everyone else after me got their orders quick. They acted clueless when I told them to give my order away to someone in need. Ended up not getting it because I had to leave for meeting.
Atmosphere: 4
Food: 4
Kevin Wilemski
Ordered 6 chick fil a sauces and they gave 0. why even give me any food at all then. complete crusher
Atmosphere: 1
Food: 1
Service: 1
Shriyans Muvva
The chicken sandwiches are excellent and the sauce is incredible.
Atmosphere: 3
Food: 4
Service: 4
Franklin Legend TV
First try of Chick-fil-A and it was a hit. Just tried the sandwich, and the sauce was amazing. Think it's a favourite for cops too, store was packed with cops in the line.
Atmosphere: 5
Food: 5
Service: 5
Yorgan Vissla
Friendly staff and great service. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Tashe
I order on uber eats more then once and no sauce was given and I can’t eat my chicken strips without it do a better job
Atmosphere: 4
Food: 3
Service: 1
Taren Ikea
Clean, trendy, large seating area upstairs, fairly quick service, friendly staff. Security guard is strict with allowing people upstairs until they have food in hand. Bathroom requires code.
So where do i begin. I was visiting Harlem August 2nd for event on 125th street. I had an amazing time inspite of Chik Fil A not fulfilling my order. Just getting in the door was already difficult due to barricades and closures, but once inside I ran into an even bigger issue.
I placed 4 orders..one was an 8-piece nugget and large fries, but only received 4 nuggets and no fries. When I brought this to the manager’s attention, she spoke to one of her employees in Spanish so i didnt understand one word. She then told me I would need to return the 4 nuggets I was given before they could give me the full 8. I was baffled and asked her is she the manager or the employee. She said she is the manager but the employee made the call. I then explained that my family was outside eating already what they had and that it wouldn’t be possible to bring the food back. Not to mention what i would have had to go thru to go back thru that crowd to get to my famiIy. I wasn’t asking for extra food, only for what I had paid for. Still, I was refused unless I brought the bag back.
This was upsetting because it made me feel like I was being accused of trying to steal something I didn’t pay for. The reality is, I left without receiving the full meal I purchased. They in fact stole from me! That’s not fair to any customer.
I grew up in Harlem, and I’ve always supported local businesses as well as my friends and family but after this experience, I won’t be returning to this location. After sharing my experience with numerous friends and family they said that i shouldnt have patronized this location anyway being that they were the ONLY business not to close for 1 hour in obserance for Malcom X birthday.
I hope management takes more care to double-check orders and treat customers with understanding and respect. What they wanted from me to correct their error is unbelievable! For 4 nuggets and an order of fries!
I would NEVER patronize this establishment ever again!
Food: 1
Service: 1
Angel Phoxx
The space was very clean and inviting. There was no madness going on thankfully.
Atmosphere: 5
Food: 5
Service: 5
Mike Lewis
Truthfully I had the munchies after smoking some haze ...
Atmosphere: 4
Food: 4
Service: 4
Cee James
I was early enough to be one of many who received a Chick-fil-A chicken sandwich donated to the NYPD 26th Precinct's National Night Out - and it was DELICIOUS! - especially with the sauce!!! I would definitely get one again!
Don’t order here through uber eats- they “keep” or forget half the order and refuse to give you a refund.
Service: 1
This particular location is horrible. Stood at the app pickup line for over 10 mins and no one acknowledged me. All the workers were ignoring the app pickup line. Food was waiting over 10 mins and it’s cold now as a result. Horrible service and rude workers!
Atmosphere: 1
Food: 1
Service: 1
Waited 20 min for 1 thing everyone else after me got their orders quick. They acted clueless when I told them to give my order away to someone in need. Ended up not getting it because I had to leave for meeting.
Atmosphere: 4
Food: 4
Ordered 6 chick fil a sauces and they gave 0. why even give me any food at all then. complete crusher
Atmosphere: 1
Food: 1
Service: 1
The chicken sandwiches are excellent and the sauce is incredible.
Atmosphere: 3
Food: 4
Service: 4
First try of Chick-fil-A and it was a hit. Just tried the sandwich, and the sauce was amazing. Think it's a favourite for cops too, store was packed with cops in the line.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and great service. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
I order on uber eats more then once and no sauce was given and I can’t eat my chicken strips without it do a better job
Atmosphere: 4
Food: 3
Service: 1
Clean, trendy, large seating area upstairs, fairly quick service, friendly staff. Security guard is strict with allowing people upstairs until they have food in hand. Bathroom requires code.
Atmosphere: 5
Food: 5
Service: 4
The staff was very customers services oriented.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
So where do i begin. I was visiting Harlem August 2nd for event on 125th street. I had an amazing time inspite of Chik Fil A not fulfilling my order. Just getting in the door was already difficult due to barricades and closures, but once inside I ran into an even bigger issue.
I placed 4 orders..one was an 8-piece nugget and large fries, but only received 4 nuggets and no fries. When I brought this to the manager’s attention, she spoke to one of her employees in Spanish so i didnt understand one word. She then told me I would need to return the 4 nuggets I was given before they could give me the full 8. I was baffled and asked her is she the manager or the employee. She said she is the manager but the employee made the call. I then explained that my family was outside eating already what they had and that it wouldn’t be possible to bring the food back. Not to mention what i would have had to go thru to go back thru that crowd to get to my famiIy. I wasn’t asking for extra food, only for what I had paid for. Still, I was refused unless I brought the bag back.
This was upsetting because it made me feel like I was being accused of trying to steal something I didn’t pay for. The reality is, I left without receiving the full meal I purchased. They in fact stole from me! That’s not fair to any customer.
I grew up in Harlem, and I’ve always supported local businesses as well as my friends and family but after this experience, I won’t be returning to this location. After sharing my experience with numerous friends and family they said that i shouldnt have patronized this location anyway being that they were the ONLY business not to close for 1 hour in obserance for Malcom X birthday.
I hope management takes more care to double-check orders and treat customers with understanding and respect. What they wanted from me to correct their error is unbelievable! For 4 nuggets and an order of fries!
I would NEVER patronize this establishment ever again!
Food: 1
Service: 1
The space was very clean and inviting. There was no madness going on thankfully.
Atmosphere: 5
Food: 5
Service: 5
Truthfully I had the munchies after smoking some haze ...
Atmosphere: 4
Food: 4
Service: 4
I was early enough to be one of many who received a Chick-fil-A chicken sandwich donated to the NYPD 26th Precinct's National Night Out - and it was DELICIOUS! - especially with the sauce!!! I would definitely get one again!
Food: 5
Delicious!!
Atmosphere: 5
Food: 5
Service: 5
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