This review regards to MOD DESTINY, poor & disrespectful behavior. I ordered a breakfast bowl, and some nuggets on the side. The breakfast come with a side of hash browns, Destiny hands my ordered, immediately checked and noticed hash browns are missing. Destiny, insinuated that I took the hash brown, saying the hash browns are there, I prepared the order myself. I replied, you do not what you are doing because hash browns are missing. Instead of correcting her mistake, she checked the system the took another few minutes, comes back with my side hash browns. No apology, just silent. Extremely dissatisfied with this location and treated like that by Destiny. Corporate should re-train her, and revised her behavior towards customers. Breakfast bowl, also half empty, the portion is totally incorrect. Waste of time at this location.
Atmosphere: 1
Food: 1
Service: 1
Rebecca
Lovely staff at this location, who take care of customers and seem very genuine. And the food is good.
Danny Rendon
Great food just customer service wasn’t the best rich seemed he had good energy and when It was my turn the complete opposite I asked him for sauces as well completely ignored it I had to go back and ask tables weren’t clean and it wasn’t busy
Atmosphere: 4
Food: 5
Service: 1
Isla Jamieson
Alma served us and was so lovely! Whole shop including toilets were so clean, food came out so fast and was so fresh! service was efficient! Genuinely such a pleasant surprise for fast food in midtown!
Atmosphere: 5
Food: 5
Service: 5
VioAnne
My 2nd Chick-fil-A visit in 8 years (due to non-chicken eating family members). The staff member (Fuchsia) patiently helped me choose my entree, and after finding out why my family member only wanted fries, she informed me of the vegetarian wraps and that one could request to skip chicken in any of their salad options. We met the Chick-fil-A cow and witnessed the moo competition🎊, and look forward to our next visit as my daughter loved the waffle fries and milkshake🌟
Atmosphere: 5
Food: 5
Service: 5
Eva Sterk
It was a clean place, the chicken burgers were delicious and the selection of sauces was awesome.
Atmosphere: 5
Food: 5
Service: 5
Ignace Manoury
Their dishes reflect cooking passion and staff maintains professionalism. The restaurant's immaculate status extends to its brightness. Chick-fil-A delivers in all areas. The staff demonstrates unusual kindness and ensures satisfaction. We plan to make another reservation.
Atmosphere: 4
Food: 5
Service: 5
Michael Moradi
Food was amazing with great and quick service. Alma offered us water and brought it for us
Atmosphere: 5
Food: 5
Service: 5
rai abdullah
Great and fresh food plus quality service high recommended
Atmosphere: 5
Food: 5
Service: 5
Bill Jones
Reserve spot before getting on the train. Service kept like moving. Food was ok about what you expect from Chick-fil-A seating
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chicken Nuggets and Waffle Fries
Clean location, super friendly staff, fast service.
Amir Pochchaev
Very friendly staff. Zawadi was very professional and friendly, thanks a lot to her))
Atmosphere: 5
Food: 5
Service: 5
Andrea Peralta
Great experience at this location. It was very clean and employees were very cordial and helpful. There was one employee (or manager, not sure) cleaning the tables and offering refill to customers. Great great experience here. I would definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Yagna
Good for quick stop by. We visited this place on 4th of July. Food was okay! We ordered some fries, spicy chicken meal, a peach shake. Fries were too large and not fried properly. Chicken was okay and peach shake is good but not as good as oreo or other shakes. We asked for creamy salsa and they charged us additional. This is the only place I saw charging for creamy salsa so far. As its 4th of July, unfortunately we didnt get any discounts or perks which we felt really bad. I mean its bare minimum we can expect on 4th of July. Overall experience is average, may be because of busy spot and hurry to finish orders somehow they are missing the real Chick-fila-A taste and originality. Wish they can keep that because its tourists from worldwide visit that.
Atmosphere: 5
Food: 3
Service: 5
sam
Reymar is the sweetest. top notch customer service from him
This review regards to MOD DESTINY, poor & disrespectful behavior. I ordered a breakfast bowl, and some nuggets on the side. The breakfast come with a side of hash browns, Destiny hands my ordered, immediately checked and noticed hash browns are missing. Destiny, insinuated that I took the hash brown, saying the hash browns are there, I prepared the order myself. I replied, you do not what you are doing because hash browns are missing. Instead of correcting her mistake, she checked the system the took another few minutes, comes back with my side hash browns. No apology, just silent. Extremely dissatisfied with this location and treated like that by Destiny. Corporate should re-train her, and revised her behavior towards customers. Breakfast bowl, also half empty, the portion is totally incorrect. Waste of time at this location.
Atmosphere: 1
Food: 1
Service: 1
Lovely staff at this location, who take care of customers and seem very genuine. And the food is good.
Great food just customer service wasn’t the best rich seemed he had good energy and when It was my turn the complete opposite I asked him for sauces as well completely ignored it I had to go back and ask tables weren’t clean and it wasn’t busy
Atmosphere: 4
Food: 5
Service: 1
Alma served us and was so lovely! Whole shop including toilets were so clean, food came out so fast and was so fresh! service was efficient! Genuinely such a pleasant surprise for fast food in midtown!
Atmosphere: 5
Food: 5
Service: 5
My 2nd Chick-fil-A visit in 8 years (due to non-chicken eating family members). The staff member (Fuchsia) patiently helped me choose my entree, and after finding out why my family member only wanted fries, she informed me of the vegetarian wraps and that one could request to skip chicken in any of their salad options. We met the Chick-fil-A cow and witnessed the moo competition🎊, and look forward to our next visit as my daughter loved the waffle fries and milkshake🌟
Atmosphere: 5
Food: 5
Service: 5
It was a clean place, the chicken burgers were delicious and the selection of sauces was awesome.
Atmosphere: 5
Food: 5
Service: 5
Their dishes reflect cooking passion and staff maintains professionalism. The restaurant's immaculate status extends to its brightness. Chick-fil-A delivers in all areas. The staff demonstrates unusual kindness and ensures satisfaction. We plan to make another reservation.
Atmosphere: 4
Food: 5
Service: 5
Food was amazing with great and quick service. Alma offered us water and brought it for us
Atmosphere: 5
Food: 5
Service: 5
Great and fresh food plus quality service high recommended
Atmosphere: 5
Food: 5
Service: 5
Reserve spot before getting on the train. Service kept like moving. Food was ok about what you expect from Chick-fil-A seating
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chicken Nuggets and Waffle Fries
Restaurantji Recommends
Clean location, super friendly staff, fast service.
Very friendly staff. Zawadi was very professional and friendly, thanks a lot to her))
Atmosphere: 5
Food: 5
Service: 5
Great experience at this location. It was very clean and employees were very cordial and helpful. There was one employee (or manager, not sure) cleaning the tables and offering refill to customers. Great great experience here. I would definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Good for quick stop by. We visited this place on 4th of July. Food was okay! We ordered some fries, spicy chicken meal, a peach shake. Fries were too large and not fried properly. Chicken was okay and peach shake is good but not as good as oreo or other shakes. We asked for creamy salsa and they charged us additional. This is the only place I saw charging for creamy salsa so far. As its 4th of July, unfortunately we didnt get any discounts or perks which we felt really bad. I mean its bare minimum we can expect on 4th of July. Overall experience is average, may be because of busy spot and hurry to finish orders somehow they are missing the real Chick-fila-A taste and originality. Wish they can keep that because its tourists from worldwide visit that.
Atmosphere: 5
Food: 3
Service: 5
Reymar is the sweetest. top notch customer service from him
Atmosphere: 5
Food: 5
Service: 5
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