Chipotle Mexican Grill

2843 Broadway, New York
(212) 222-1712

Recent Reviews

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Jordan Perez

I order food for delivery at this store and there was a literally fly on my food.

Atmosphere: 1

Food: 1

Service: 1

Gerald Soto

Food was great but the service not so much

Dak Stei

Go to another location. Think the cashier added a tip to herself and didn’t put the receipt in the bag, cleanliness questionable

Bobby Fellingham

Rice was salty chicken chewy absolutely inedible. Never going back.

Atmosphere: 1

Food: 1

Service: 1

Faris

Not much to say… understaffed or they just don’t care. These photos were taken at 4PM, out of almost all meats indefinitely, “not available” when I ask someone behind the counter. Glass and counter top neglected and gross. And only one person behind the counter fulfilling orders… the line was backed up to the door. I live a block from here and have been coming every so often for the last 4 years. I always leave disappointed.

Atmosphere: 1

Food: 2

Service: 1

Jennifer Tapia

When I went to pick up my order there was no ice, and no sauces or sauce cups at all. Then I served me some lemonade and there was a little cockroach in the cup. 🤢

Atmosphere: 2

Food: 1

Service: 2

luis goris

What happened to this chipotle ?? It was a 10 star now it sucks

Abdulrahman Omar

It’s 11:15 AM and the store sill closed

Atmosphere: 1

Food: 1

Service: 1

M L

The front and back of the house is unkept and dirty. The area where food is prepped for service is full of remnants of previous food prep. The cashier area is full of crumbs and also remnants of past take out. The dining area also dirty and left over customer garbage. The lack of awareness that a restaurant should present as clean and sanitary for potential customers is clearly evident. Where is management taking pride in their location being clean and appetizing for customers. No excuses!

Atmosphere: 1

Food: 3

Service: 1

Carolyn Heyward

I've been a Chipotle customer for years. However, today, I was extremely disappointed I ordered a Carnitas bowl to go. When I got home ready to enjoy my food, I discovered the white rice was hard and undercooked, and the Carnitas was mostly fatty pieces of meat. This was truly money wasted.

Atmosphere: 1

Food: 1

Service: 2

Chantal F

The worst Chipotle in manhattan. I was overcharged here and they're always out of something. They're out of chicken and brisket today. Horrible customer service and the place is filthy.

Atmosphere: 1

Food: 1

Service: 1

aiopoe66

Very dirty, table very dirty, garbage bin overflow, drink dispenser dirty. Food just like other chipotle. I think is not chipotle is the students roaming around... chipotle should put sign everywhere to teach poor students to learn what to do.

Atmosphere: 1

Food: 3

Service: 1

Nasser Allaila

Spent 30 minutes walking and arrived 10:30 PM to find a hand written sign that they close at 10:00PM. It will be my last time going there.

Service: 1

Citlalli Cureno

I ordered 2 different bowls here to go, and they got it wrong . Both bowls have missing items. There was no guacamole, no queso, and no veggies. It was extremely frustrating, especially when it was asked for and paid for. And no one answers the phone when you try calling. Chipotle has to do better.

Toma Itagaki

been to many chipotles and this one’s solid but not the best

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Burrito Bowl

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