Chipotle Mexican Grill
2843 Broadway, New York
(212) 222-1712
Recent Reviews
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Unfortunately, the experience was disappointing. The food wasn’t good, the air conditioning wasn’t working, and the staff seemed understandably miserable working in 90-degree heat is no joke. On top of that, the fountain drinks were out of order. If I could give it 0 out of 5 stars, I would.
Atmosphere: 1
Food: 1
Service: 1
horrible service food was subpar and equipment is broken where they cant cook everything on there menu. They let trainees give customers half scoops of meat and tell them if they want extra they need to pay for a full scoop. Not worth it chick filet better workers arent educated that shows poor leadership
Atmosphere: 1
Food: 1
Service: 1
AMAZING FOOD I LOVE CHIPOTLE
Atmosphere: 5
Food: 5
Service: 5
Love it
Atmosphere: 3
Food: 5
Service: 4
Honestly I never write reviews on stuff but I had to on this so as a person who hasn’t been to a chipotle in years (due to not being a fan) I decided to go to this one. Atmosphere was alright service was good even though one of the people gave me the wrong change but that’s okay because people make mistakes she was nice enough to fix the problem. My big headache was not the chicken or steak it was the white rice I definitely know what undercooked rice tastes like and this was it. I was very disappointed with how it was made unfortunately I could not go back to complain about it, but yeah this is the last time I will buy something from chipotle.
Atmosphere: 4
Food: 2
Service: 4
just went in there they were skimping everyone in front of me 😂😂😂 what a joke
Atmosphere: 3
Food: 1
Service: 1
I’ll keep it short and simple. The rice is always undercooked to the point you can’t eat it & manager and works are rude. You’re better off trying to make this at home yourself. Don’t give them your money!
Atmosphere: 1
Food: 1
Service: 1
Much better off ordering in person than using app. They either don’t make it until you get there or it’s wrong. Got to watch them make it in front of you.
I always enjoy the salad bowl, however, the server forgot to add the chips to my order and I had to go back and get them from the counter. I like the location, its very convenient.
Atmosphere: 3
Food: 5
Service: 4
Taste too much salt
Restaurantji Recommends
I order food for delivery at this store and there was a literally fly on my food.
Atmosphere: 1
Food: 1
Service: 1
Food was great but the service not so much
Go to another location. Think the cashier added a tip to herself and didn’t put the receipt in the bag, cleanliness questionable
Rice was salty chicken chewy absolutely inedible. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Not much to say… understaffed or they just don’t care. These photos were taken at 4PM, out of almost all meats indefinitely, “not available” when I ask someone behind the counter. Glass and counter top neglected and gross. And only one person behind the counter fulfilling orders… the line was backed up to the door. I live a block from here and have been coming every so often for the last 4 years. I always leave disappointed.
Atmosphere: 1
Food: 2
Service: 1
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