Chipotle Mexican Grill

464 Park Ave S, New York
(212) 689-0305

Recent Reviews

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Ezekiel

Hiring manager No called no showed to the interview. I rescheduled the interview and then they no called no showed to the reschedule as well. It's all good. A month later I got two better jobs that both pay more. But we're just not gonna let the disrespect slide, so here's a one star.
Sleeping on someone who hates being late, it also lived down the street at the time. If you're gonna come on here and give them a little rating for their service or lack there of I want you to read this and know that they're passing up on good employees.

Atmosphere: 1

Food: 1

Service: 1

michelle espinal

My experience in the past at this Chipotle location was very unpleasant. The food was not cooked well and the portions were very small. I work near this location and for some time stopped getting my lunch here. I decided to go back and give them another chance. I do want to say that I'm glad they have a new employee there that serves the food, her name is Jessica. She is so professional and polite, says good morning and attends to the customers quickly. They did improve their cooking as well. Hopefully they keep this up to improve their ratings and customer service.

Atmosphere: 4

Food: 4

Service: 5

Elenor WeiPublish

I have been going here for weeks after work with no issues. Just this evening I ordered for takeout around 6:30pm and began eating at home when I found a dead bug on a piece of lettuce. Unfortunately, I will no longer be dining in any chipotle chain as the sensation of vomit will now be associated with the food here. Thank you for the hygiene.

Atmosphere: 3

Food: 1

Service: 2

עדי להב

Tasty good food, I take a bowl with barbacoa and avocado, tomato and cheese. Awesome

Atmosphere: 3

Food: 5

Service: 2

Janath Krishnapillai

The taste of the food was just okay, but they didn’t have enough ingredients like sauce and chipotle sauce. There was also no soda available in any of the dispensers.

The service was really strange. I’ve never experienced such silent service before. I mentioned that it was my first time at Chipotle and had expected a better explanation of the process.

Atmosphere: 1

Food: 3

Service: 1

Jenny Ithier

This place is dirty and the employees who are behind the counter are always nasty and bothered. I will not be going here ever again. They need to talk to their employees about customer service and cleanliness smh

Atmosphere: 1

Food: 1

Service: 1

Jeremy Cole

It’s like they hire the dumbest people in Manhattan to work here. No one can ever understand what you’re saying, they do everything wrong. They have to restart orders constantly. They don’t know how to wrap a burrito and they purposely give you half scoops so you have to ask and beg for them to give you the actual amount of chicken you’re paying for or cheese. It’s like it’s coming out of their own salary if they give me a little bit of cheese.

Insane

Atmosphere: 1

Food: 4

Service: 1

Nathaniel Brown

Horrible place they need to put the drink machine behind the counter. People come in get cups out the trash and fill up on drinks. People come with water bottles and fill up on drinks. Management doesn't seem to care and it doesn't make it a good place to sit down and eat. I'm coming back to Chipotle but not to this one.

Atmosphere: 1

Food: 5

Service: 3

VanjaAleksandra Stulic

Good food, no waiting..

Atmosphere: 4

Food: 5

Service: 4

Marissa Bannister

Literally wanna throw up there was a fat hair in my bowl… can i get a refund? I paid 18$ for this

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Burrito Bowl Chicken, Chips, Rice Bowl

Sk8 Face

I couldn’t understand what the staff were saying. The food was ok although it was a little cold. There aren’t a lot of menu options, seemed to be more food on the counter but I didn’t know what any of it was.

Atmosphere: 2

Food: 4

Service: 3

Emari Williams

I recently visited the Chipotle on Park Ave, and I’m genuinely frustrated by the horrible customer service I received. This is the second experience that has been incredibly inconvenient, leaving me no choice but to share my thoughts.

Upon arriving, the staff seemed more focused on rushing through orders than on providing quality service. My food was made poorly, and when I politely asked for it to be fixed, instead of a helpful response, I was met with attitude. The workers' dismissive behavior added to my disappointment.

Moreover, the wait time for my food was after they messed up my order was excessively long, and despite the delay, it was still not made properly. I have never felt so undervalued as a customer at a restaurant before. Unfortunately, these negative experiences have left a lasting impression on me, and I will not be returning to this location. It’s a shame because I had high hopes for this place. I hope management addresses these issues, as fantastic food can only go so far without proper service.

Atmosphere: 1

Food: 1

Service: 1

Bren M

5 PM on a Saturday and the location has no black beans, no peppers, no steak, and no cheese.

Loc Huynh

I go to this because it's the closest one on my walk...and for the last 3-4 weeks the soda has been bad. It's like there's not enough syrup mixed or something. I'm pretty easy and if it weren't for this I wouldn't have even bothered looking at reviews because who looks at reviews for a chipotle. After seeing the other reviews I'll probably go a few blocks to a different location. If they can't get their soda machine right then what else is going on in the back?

Food: 1

Nory N

Cashier with attitude, my order was missing folk and napkins, no supplies in the front…no receipt!!!! No paper! I will not come back…homeless and kids hang in most of the time getting free drinks from fountain machine no one talk to them!!!

Atmosphere: 1

Food: 1

Service: 1

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