Chipotle Mexican Grill

464 Park Ave S, New York
(212) 689-0305

Recent Reviews

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Alicia Lopez

the food here is not fresh AT ALL! i had to get a refund because the rice was literally undercooked.. it was solid it felt like i was chewing pebbles it was absolutely disgusting and I was craving chipotle but not whatever the hell they gave me.. the workers are so slow and rude on top of that the one one there who was nice was the manager.

Atmosphere: 2

Food: 2

Service: 2

Kanokmas T

Bad customer service and unprofessional employee.

- Try to avoid lunch time when you plan to order pickup. Go with order in person. Way more faster!!!!

- My pickup time was 12.30 I waited until 1pm to get the food. They have only 2 people to work on Pickup station. I did follow order with them and, they replied with Negative mood and said “What I can do for you, we don’t have food to serve!!”
I was like What the Heck!, if you don’t have it. Then should make it as unavailable option on the app. I would walk away if I didn’t pay upfront…

Plus! they did order one by one as per you reach out to them, not follow the pickup time, some people order for pickup later time from me, received the food before me.

they should be educated to at least basic customer service and do know how to deal with this situation.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Rice Bowl

Leilan Zorrilla

Everything is very divine

Atmosphere: 5

Food: 5

Service: 5

L S

There’s a new girl who started working here in the evenings and always makes the portions ~75% of every other bowl I’ve gotten. The bowl shouldn’t be half empty by checkout.

Atmosphere: 2

Food: 1

Service: 1

Caterina Berti

Location in park ave terrible. Staff ride and zero access to bathroom.

Atmosphere: 1

Service: 1

Ned Sibley

Very good food but one of the staff was incredibly rude and moody!

Atmosphere: 3

Food: 5

Service: 1

Judith Valdez

Soft tortillas were hard, dry... Steak was overcooked... Brown rice was semi undercooked... Fajitas had a random black bean mixed into it.

Atmosphere: 3

Food: 3

Service: 4

luka guledani

Worst chipotle location ever been to

Atmosphere: 1

Food: 1

Service: 1

It Wasii

This use to be a good establishment. But in order to be in good rankings with their restaurateurs they short customers on their portions to save themselves when it comes to waste management. This establishment is more concerned with how good they do on saving money rather than how good they are at providing great food and great service. Just go to another location.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Chips

Joseph Sahap

🔴THE WORST CHIPOTLE LOCATION BE AWARE!!!
Don’t buy here try other locations.
They are always putting a tiny amount in menu.

Atmosphere: 1

Food: 1

Service: 1

Carlos Ramirez

It's tex mex for all
I know

Atmosphere: 4

Food: 3

Service: 4

Alex

Friendly service

Service: 5

K TO THE E TO THE KE

Rice are raw, white and brown. I asked white rice and the first bite it was so crunchy. There is no way they think this is edible to customers and served. Idk how they are trained to not even know how to cook rice properly. Went back, they offered another bowl of brown rice which they did offer a small sample for me to test. And the rice was still raw. I was having stomachache on my way back only had a few bites from the 1st bowl. Unbelievable and wasted my lunch break back n forth with this since its busy hour.

Food: 1

Ryan Seymour

Something must have changed recently because the staff is friendlier and the portions are larger. Glad I gave this location another chance

Atmosphere: 5

Food: 5

Service: 5

Han-Shen Chen

We’re trying to give smaller portion of me to people I think previously there is already media talk about this and they try to improve a little bit and then it seems like back to the old way

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