Chipotle Mexican Grill

464 Park Ave S, New York
(212) 689-0305

Recent Reviews

Kat Madej

Food was very salty, portion smaller than elsewhere.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Burrito Bowl Chicken

Sasha Lopez

How is it a 1045 open time and I’m still outside waiting for the store to open up? Either be efficient with your store hours or get a new morning shift to take over and be ready to go. This is ridiculous.

Jennifer Lopez

workers are really slow and ignore customers if they see them waiting, the staff are loud, rude, and really immature , went i. at 2:56PM on a monday

Atmosphere: 2

Food: 4

Service: 2

Paola Karoliny

I received poor service, the establishment closed at 11 and they didn't let me eat there at 9

Atmosphere: 1

Food: 5

Service: 1

Tiffani S

Long lines, miserable workers who don’t give a damn and stand around, drink machine has been out of order for about 5 months at least

Atmosphere: 1

Food: 3

Service: 1

Victor Huang

depressed

Atmosphere: 1

Food: 2

Service: 1

Madelyn Briones

This place needs to replace their staff. I came in at 10:45am and they left me in the line waiting 15 min to take my order. I addressed the lady that I was on my lunch break, and she didn't even show any concern she continued to take her time. My first time there, after working in the area for 9 years, won't recommend any of my coworkers this place. I personally will never go back and replace it with people who wake up energetic fast w a smile on the face.

Atmosphere: 2

Food: 5

Service: 2

Karolyna

A great branch, the attention and the place in very good condition are

Atmosphere: 4

Food: 4

Service: 5

Der Kritiker

Rude, unfriendly and unprofessional staff! After my food I wanted to wash my hands in the bathroom, so I asked for the code. Her annoyed response was that it’s only for customers. So I told her that I am one and showed her where I sat. She rudely ignored that, and discussed the situation with another staff member. They made a huge drama of the situation, until after 3 minutes she let me in being highly annoyed of me. Cheekiness to treat your customers like that!

Atmosphere: 1

Food: 3

Service: 1

Brat !

I hardly order here. And I did regretfully yesterday, FOOD POISONING.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito

Divina Yanina

My very best compliments to the chef for the well seasoned fresh food they serve daily and especially the employees who are very fast and attentive. They never disappoint!! The boss hired a great team.

Atmosphere: 5

Food: 5

Service: 5

Hung N.

Staff is incredibly rude and dismissive. I had kindly asked for my order as I placed it online and they told me after 20 minutes that they never received it when I continued to show them the confirmation. This was 11AM in the morning with no foot traffic. Highly incompetent staff. When I decided to leave and not receive my order, the staff pictured cussed me out.

Shameem K.

I had a rather unfortunate experience here tonight. I ordered three crispy tacos but they had only two. I ordered sofritos with guacamole. When I paid they charged me 14.7 for two tacos and three were 15.40. I asked for an explanation and was told with a lot of attitude that's what the register makes them charge. I asked for a receipt so I could return and speak to a manager and Joe (he refused to spell his name for me) and Rosa gave me serious attitude. The machine was broken so no receipt could be printed and I was complaining so much. This is awful service from two people who claim to be managers!December 5, 2023 update. I did write to the company customer service as they asked me to and did not hear back.

Leo

I went in to buy but I needed the bathroom urgently, I asked for the code and the girl told me to buy first to use the bathroom and I answered ok but I need the bathroom and she responded it is only for customers the line was long the service is

Atmosphere: 3

Food: 4

Service: 1

Iuliia K.

Location was clean They make a bowl fast. We did not wait at all. Service as usually.

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