Some servers exhibited a bad attitude and poor listening skills, often requiring customers to repeatedly repeat themselves. Customer service overall needs more attention and improvement. Additionally, the establishment was extremely cheap when it came to providing meat, offering only small bits that left customers unsatisfied.
Atmosphere: 5
Food: 2
Service: 2
Emily Zhang
Delicious food and all the servers pack your food upppp. They always give extra, god bless them and their family! Happy new year!
Dess R
Everytime I go to this chipotle the food is never fresh. First time the rice was really hard undercooked , second time either the sour cream or the tomatoes were spoiled . Not sure but this will be my last time here
Atmosphere: 1
Food: 1
Service: 3
Jane Perez-Aldas
The food was bad and the sour cream was expired. A homeless man was in the bathroom. Bad customer service employees were mean.
Atmosphere: 1
Food: 1
Service: 1
Kenya
This review is long overdue. I frequent this Chipotle often since I work nearby, and it’s convenient for me to grab lunch there. However, it’s very upsetting to spend over $21 each time for mediocre service and old food.
I ordered a rice bowl with avocado and queso. Since I work about a 10 minute walk away, I went during my lunch break. With limited time to eat, it’s frustrating to spend 20+ minutes walking there, waiting in line, ordering, and walking back, only to find hair in my food and rotten, hard avocado.
When I returned to express my concerns, the staff acted as if this was nothing new and were condescending about my frustration. I handed the food back, and instead of offering an apology, they simply refunded my money without saying a word.
Needless to say, I will not be supporting Chipotle anymore. The staff at this location are very rude, and it’s disappointing because it’s the customers who keep them in business.
Atmosphere: 1
Food: 1
Service: 1
Matthew Falber
Chipotle has gotten so pricey. The least they could do is give you free water. They wanted to charge me $3.50 to buy a bottle of it.
Cícero Leonardo Nogueira
All good! I hope Lindon get another unit soon.
Atmosphere: 4
Food: 5
Service: 5
Moises “El Moi”
Excellent food and taste fresh
Atmosphere: 5
Food: 5
Service: 5
Mademoiselle Lou
Super delicious, loved the bowl with Barbacoa. They are very generous with all toppings.
The Carne Asada was really delicious! The staff was nice and all the tables were clean,I came here at 8pm
Atmosphere: 5
Food: 5
Service: 5
Cuong Manh
Their customer service is top-notch, making you feel valued every time.
Edgar Miguel Chavez
Fountain and utensils area is sloppy, dirty utensils, messy area and unclean tables which is a turn off when dining in, garbage overflow which needs to be replaced to prevent overspill, and sometimes the staff seems to rush you without any reason. The meat is sometimes not well seasoned and not cut out properly, it’s lacking the high standards of other chipotle locations in the city. Keep in mind This establishment is not as busy as other sites in nyc but lacks on performance in all areas.
Atmosphere: 2
Food: 2
Service: 3
riley
Went at 9pm they close 11. Out of a few meats and toppings. Been eating chipotle 20 years and never had a location just not make more chicken/corn/etc. esp 2 hours before closing.
Tried the new ranch and not sure why the cup is 1/3rd full for a sauce you gotta pay for.
Atmosphere: 5
Food: 3
Service: 2
Kiran Shridhar
Quiet but great tasting mexican burrito bowls. Ask staff for the toilet code.
I like it
Atmosphere: 4
Food: 5
Service: 5
Some servers exhibited a bad attitude and poor listening skills, often requiring customers to repeatedly repeat themselves. Customer service overall needs more attention and improvement. Additionally, the establishment was extremely cheap when it came to providing meat, offering only small bits that left customers unsatisfied.
Atmosphere: 5
Food: 2
Service: 2
Delicious food and all the servers pack your food upppp. They always give extra, god bless them and their family! Happy new year!
Everytime I go to this chipotle the food is never fresh. First time the rice was really hard undercooked , second time either the sour cream or the tomatoes were spoiled . Not sure but this will be my last time here
Atmosphere: 1
Food: 1
Service: 3
The food was bad and the sour cream was expired. A homeless man was in the bathroom. Bad customer service employees were mean.
Atmosphere: 1
Food: 1
Service: 1
This review is long overdue. I frequent this Chipotle often since I work nearby, and it’s convenient for me to grab lunch there. However, it’s very upsetting to spend over $21 each time for mediocre service and old food.
I ordered a rice bowl with avocado and queso. Since I work about a 10 minute walk away, I went during my lunch break. With limited time to eat, it’s frustrating to spend 20+ minutes walking there, waiting in line, ordering, and walking back, only to find hair in my food and rotten, hard avocado.
When I returned to express my concerns, the staff acted as if this was nothing new and were condescending about my frustration. I handed the food back, and instead of offering an apology, they simply refunded my money without saying a word.
Needless to say, I will not be supporting Chipotle anymore. The staff at this location are very rude, and it’s disappointing because it’s the customers who keep them in business.
Atmosphere: 1
Food: 1
Service: 1
Chipotle has gotten so pricey. The least they could do is give you free water. They wanted to charge me $3.50 to buy a bottle of it.
All good! I hope Lindon get another unit soon.
Atmosphere: 4
Food: 5
Service: 5
Excellent food and taste fresh
Atmosphere: 5
Food: 5
Service: 5
Super delicious, loved the bowl with Barbacoa. They are very generous with all toppings.
Food: 5
Service: 5
Restaurantji Recommends
The Carne Asada was really delicious!
The staff was nice and all the tables were clean,I came here at 8pm
Atmosphere: 5
Food: 5
Service: 5
Their customer service is top-notch, making you feel valued every time.
Fountain and utensils area is sloppy, dirty utensils, messy area and unclean tables which is a turn off when dining in, garbage overflow which needs to be replaced to prevent overspill, and sometimes the staff seems to rush you without any reason. The meat is sometimes not well seasoned and not cut out properly, it’s lacking the high standards of other chipotle locations in the city. Keep in mind This establishment is not as busy as other sites in nyc but lacks on performance in all areas.
Atmosphere: 2
Food: 2
Service: 3
Went at 9pm they close 11. Out of a few meats and toppings. Been eating chipotle 20 years and never had a location just not make more chicken/corn/etc. esp 2 hours before closing.
Tried the new ranch and not sure why the cup is 1/3rd full for a sauce you gotta pay for.
Atmosphere: 5
Food: 3
Service: 2
Quiet but great tasting mexican burrito bowls. Ask staff for the toilet code.
Atmosphere: 5
Food: 5
Service: 4
Loading...