Their customer service is top-notch, making you feel valued every time.
Edgar Miguel Chavez
Fountain and utensils area is sloppy, dirty utensils, messy area and unclean tables which is a turn off when dining in, garbage overflow which needs to be replaced to prevent overspill, and sometimes the staff seems to rush you without any reason. The meat is sometimes not well seasoned and not cut out properly, it’s lacking the high standards of other chipotle locations in the city. Keep in mind This establishment is not as busy as other sites in nyc but lacks on performance in all areas.
Atmosphere: 2
Food: 2
Service: 3
riley
Went at 9pm they close 11. Out of a few meats and toppings. Been eating chipotle 20 years and never had a location just not make more chicken/corn/etc. esp 2 hours before closing.
Tried the new ranch and not sure why the cup is 1/3rd full for a sauce you gotta pay for.
Atmosphere: 5
Food: 3
Service: 2
Kiran Shridhar
Quiet but great tasting mexican burrito bowls. Ask staff for the toilet code.
Atmosphere: 5
Food: 5
Service: 4
Lean On Me HR Solutions LLC
PAY. ATTENTION. TO. DETAIL. You are handling people's food.
Atmosphere: 2
Food: 3
Service: 3
Al-muhannad M
Delicious Mexican food
Atmosphere: 4
Food: 5
Service: 4
roman
I have eaten Chipotle countless times in my life. Here, today, the mild salsa caught my eye because the tomatoes were more translucent (not ripe-looking) than normal. Then, upon consuming my order:
• I've had at least six bites where there is cartilage in the chicken - not normal for Chipotle, in my experience
• this guacamole is slightly runnier and more acidic tasting than normal
So yeah overall it was not my favorite order.
That said, this location is one of the cleanest and biggest I've seen in NYC. So, kudos there.
Atmosphere: 4
Food: 3
Service: 5
Marcos Cavalcante
No lettuce and avocado. Not good taste.
Atmosphere: 1
Food: 2
Service: 1
Amogh Chaphalkar
Good portion size, friendly staff. What else do you want?
Atmosphere: 5
Food: 5
Service: 5
Elyse Kelley
An absolute nightmare of an experience. Right before lunch, they smeared oil all over their walls and put up very few warning signs high up on the walls so I ended up covered in grease. Then, as if that wasn’t bad enough, they served me a bowl that was maybe a quarter of the usual portion — and still charged full price. When I said I usually get more they just giggled. On top of all this the little amount of food I did get was way too salty. There are many food options in this area that are much better!
Love this Chipotle. Ingredients are always fresh, staff is nice, managers are doing a great job!
Atmosphere: 5
Food: 5
Service: 5
CJR
Great spot, Food is always fresh and wait time is minimal; even at its busiest. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
liagrave41
Came in during lunch and got less than half the amount of food in my burrito than I normally would from chipotle, including at this location. I normally wouldn’t leave a bad review but I’m literally sitting here still hungry after finishing my food—I choose chipotle when I’m hungry and want to fill up. Would be one star but at least they were clearing the lunch rush quickly
Jayme Monje
The associate at the register was very rude and didn’t bother to ask for my pick up order. After I told her I was here to pick up my order which I placed at 11:30. I shouldn’t have to wait 20 minutes for my order!!!!!!!! She proceeded to place my order on the back counter instead of giving it to me. Like what kind of foolishness is she playing ….. made me wait a few more minutes and stared at me like I had something on me. A few minutes later she asked me what my name was when she clearly placed my food on the back counter like an idiot. Chipotle hire more efficient and polite employees
Atmosphere: 1
Food: 1
Service: 1
Sofía Alarcón
Very tasty food, attention 10/10 The place is clean and tidy, the restrooms as well. I forgot to take pictures, but it was tasty. I would come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito Bowl Chicken Taco and Soda
Their customer service is top-notch, making you feel valued every time.
Fountain and utensils area is sloppy, dirty utensils, messy area and unclean tables which is a turn off when dining in, garbage overflow which needs to be replaced to prevent overspill, and sometimes the staff seems to rush you without any reason. The meat is sometimes not well seasoned and not cut out properly, it’s lacking the high standards of other chipotle locations in the city. Keep in mind This establishment is not as busy as other sites in nyc but lacks on performance in all areas.
Atmosphere: 2
Food: 2
Service: 3
Went at 9pm they close 11. Out of a few meats and toppings. Been eating chipotle 20 years and never had a location just not make more chicken/corn/etc. esp 2 hours before closing.
Tried the new ranch and not sure why the cup is 1/3rd full for a sauce you gotta pay for.
Atmosphere: 5
Food: 3
Service: 2
Quiet but great tasting mexican burrito bowls. Ask staff for the toilet code.
Atmosphere: 5
Food: 5
Service: 4
PAY. ATTENTION. TO. DETAIL. You are handling people's food.
Atmosphere: 2
Food: 3
Service: 3
Delicious Mexican food
Atmosphere: 4
Food: 5
Service: 4
I have eaten Chipotle countless times in my life. Here, today, the mild salsa caught my eye because the tomatoes were more translucent (not ripe-looking) than normal. Then, upon consuming my order:
• I've had at least six bites where there is cartilage in the chicken - not normal for Chipotle, in my experience
• this guacamole is slightly runnier and more acidic tasting than normal
So yeah overall it was not my favorite order.
That said, this location is one of the cleanest and biggest I've seen in NYC. So, kudos there.
Atmosphere: 4
Food: 3
Service: 5
No lettuce and avocado. Not good taste.
Atmosphere: 1
Food: 2
Service: 1
Good portion size, friendly staff. What else do you want?
Atmosphere: 5
Food: 5
Service: 5
An absolute nightmare of an experience. Right before lunch, they smeared oil all over their walls and put up very few warning signs high up on the walls so I ended up covered in grease. Then, as if that wasn’t bad enough, they served me a bowl that was maybe a quarter of the usual portion — and still charged full price. When I said I usually get more they just giggled. On top of all this the little amount of food I did get was way too salty. There are many food options in this area that are much better!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love this Chipotle. Ingredients are always fresh, staff is nice, managers are doing a great job!
Atmosphere: 5
Food: 5
Service: 5
Great spot, Food is always fresh and wait time is minimal; even at its busiest. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Came in during lunch and got less than half the amount of food in my burrito than I normally would from chipotle, including at this location. I normally wouldn’t leave a bad review but I’m literally sitting here still hungry after finishing my food—I choose chipotle when I’m hungry and want to fill up. Would be one star but at least they were clearing the lunch rush quickly
The associate at the register was very rude and didn’t bother to ask for my pick up order. After I told her I was here to pick up my order which I placed at 11:30. I shouldn’t have to wait 20 minutes for my order!!!!!!!! She proceeded to place my order on the back counter instead of giving it to me. Like what kind of foolishness is she playing ….. made me wait a few more minutes and stared at me like I had something on me. A few minutes later she asked me what my name was when she clearly placed my food on the back counter like an idiot. Chipotle hire more efficient and polite employees
Atmosphere: 1
Food: 1
Service: 1
Very tasty food, attention 10/10
The place is clean and tidy, the restrooms as well.
I forgot to take pictures, but it was tasty.
I would come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito Bowl Chicken Taco and Soda
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