The food was fine but the staff was the most impersonal Chipotle I've ever seen. No one in line but they rushed rushed rushed me to hurry up. Plus there seating area want heated well, which, given this time of year and the cold temps, was uncomfortable.
Izabela Konopka
As a New Yorker I eat chipotle in many diff locations across 5 boroughs. Lately the food is horrible especially tonight. I visited this particular one around 5pm today. Ordered two bowls one burrito. Staff was great no complaints there. The rice was extremely under cooked and not even “warm”. The chicken was over salted cold and dryyyyyyy. I’ve never had such dry chicken before tasted as if it was leftovers prior day. The quality in food is lacking. I wasted 40$ here half the bowls went to the trash. Can you imagine biting into a cold hard rice burrito I won’t be getting chipotle for a long time grossed out at this point.
Atmosphere: 3
Food: 1
Service: 4
Oliver Hernandez
In this chipotle man like you ask if you can get extra stuff and is like they dont want to the customer service here in this chipotle is not that good
Alia Salomon
this place is actually horrible. i went into chipotle as i was in the area and needed a good meal for cheap. i went into chipotle 5 minutes after open, and the woman who served me was extremely rude and did not listen to what i wanted in my bowl even though i spoke very clear. she treated me as if i was i convincing her. there are way better options and friendlier service in the area, don’t bother with this place.
Keerti V
Chipotle is supposed to customise the food to our preference. How is it going to be if the person making it does not understand a single word in English? Horrible staff, horrible experience. I might never have chipotle ever again 🥲
Atmosphere: 3
Food: 2
Service: 1
Mithila Vijay
The children's meal was extremely salty, as were the chips! Not sure who the cook was angry at today. We asked for different chips and git a bag that was half extremely salty and half not seasoned at all. Waste of time and money.
Gafy
It was the best fast food I have ever eaten I don’t live in the US but I wish we had chipotle in my country . I’m so sad that I have so limited access to chipotle 😓
Atmosphere: 5
Food: 5
Service: 5
Eric Gonzalez
They need to tone it down with the spices... My stomach was hurt after one meal
JAYAKRISHNA ANVESH
Worst chipotle I have ever visited.. Staff was inexperienced but very rude.. Quantity was less.
Atmosphere: 4
Food: 3
Service: 1
Frederick A
This chipotle is a disappointment. They told me they could not put the protein on the side for a kids meal quesadilla. Never heard of this rule before. Walked out and got my order at a chipotle a couple blocks away. Staff needs training.
So mediocre, treated me LIKE GARBAGE for wanting to use the bathroom even though I bought food. The bathroom is dirty and disgusting, the service is terrible and MARIA SHOULD BE FIRED, FIRE HER, she treats costumers like garbage.
Atmosphere: 1
Food: 1
Service: 1
Edwin Reyes
Every chipotle always give less food than any other restaurant me and my wife goes too. Everytime that we ask for more protein chicken or steak they have a major attitude.
Atmosphere: 1
Food: 1
Service: 1
laravine
Incredibly rude and dismissive staff. Wife and I are locals that work in the area and go here often. Bought two fountain sodas and the cokes were just brown soda water. I let the girl at the counter know and immediately got nasty glares. A guy I think was their manager grabbed a cup, filled it with the bad soda and shook the cup at me going “see it’s fine”. I told him to taste it and see and immediately he tossed it. He went to the back and also just glared at me. Situation was saved by a coworker giving me bottled cokes instead and apologizing. Something the other two didn’t do.
I don’t appreciate staff giving me dirty stares for telling them their soda was bad. I’ve worked in food service. It’s not that hard to just change out the syrup
Luis Martinez
Being buying Chipotle for years and always get great service everywhere I go, not this time. I asked for a cup after, I have bought my food and taken it out outside to Bryant Park however, he said, the cashier, that I have to buy something if I wanted a cup. Had to go and stay on line for 10 minutes to make a purchase to get a cup. Ridiculous.
Atmosphere: 3
Food: 5
Service: 1
pleure retroish
Maybe the staff was busy but they're kinda dismissive. The Chicken here is significantly saltier than other Chipotle stores
The food was fine but the staff was the most impersonal Chipotle I've ever seen. No one in line but they rushed rushed rushed me to hurry up. Plus there seating area want heated well, which, given this time of year and the cold temps, was uncomfortable.
As a New Yorker I eat chipotle in many diff locations across 5 boroughs. Lately the food is horrible especially tonight. I visited this particular one around 5pm today. Ordered two bowls one burrito. Staff was great no complaints there. The rice was extremely under cooked and not even “warm”.
The chicken was over salted cold and dryyyyyyy. I’ve never had such dry chicken before tasted as if it was leftovers prior day. The quality in food is lacking. I wasted 40$ here half the bowls went to the trash. Can you imagine biting into a cold hard rice burrito I won’t be getting chipotle for a long time grossed out at this point.
Atmosphere: 3
Food: 1
Service: 4
In this chipotle man like you ask if you can get extra stuff and is like they dont want to the customer service here in this chipotle is not that good
this place is actually horrible. i went into chipotle as i was in the area and needed a good meal for cheap. i went into chipotle 5 minutes after open, and the woman who served me was extremely rude and did not listen to what i wanted in my bowl even though i spoke very clear. she treated me as if i was i convincing her. there are way better options and friendlier service in the area, don’t bother with this place.
Chipotle is supposed to customise the food to our preference. How is it going to be if the person making it does not understand a single word in English? Horrible staff, horrible experience. I might never have chipotle ever again 🥲
Atmosphere: 3
Food: 2
Service: 1
The children's meal was extremely salty, as were the chips! Not sure who the cook was angry at today. We asked for different chips and git a bag that was half extremely salty and half not seasoned at all. Waste of time and money.
It was the best fast food I have ever eaten I don’t live in the US but I wish we had chipotle in my country . I’m so sad that I have so limited access to chipotle 😓
Atmosphere: 5
Food: 5
Service: 5
They need to tone it down with the spices... My stomach was hurt after one meal
Worst chipotle I have ever visited.. Staff was inexperienced but very rude.. Quantity was less.
Atmosphere: 4
Food: 3
Service: 1
This chipotle is a disappointment. They told me they could not put the protein on the side for a kids meal quesadilla. Never heard of this rule before. Walked out and got my order at a chipotle a couple blocks away. Staff needs training.
Atmosphere: 1
Service: 1
Restaurantji Recommends
So mediocre, treated me LIKE GARBAGE for wanting to use the bathroom even though I bought food. The bathroom is dirty and disgusting, the service is terrible and MARIA SHOULD BE FIRED, FIRE HER, she treats costumers like garbage.
Atmosphere: 1
Food: 1
Service: 1
Every chipotle always give less food than any other restaurant me and my wife goes too. Everytime that we ask for more protein chicken or steak they have a major attitude.
Atmosphere: 1
Food: 1
Service: 1
Incredibly rude and dismissive staff. Wife and I are locals that work in the area and go here often. Bought two fountain sodas and the cokes were just brown soda water. I let the girl at the counter know and immediately got nasty glares. A guy I think was their manager grabbed a cup, filled it with the bad soda and shook the cup at me going “see it’s fine”. I told him to taste it and see and immediately he tossed it. He went to the back and also just glared at me. Situation was saved by a coworker giving me bottled cokes instead and apologizing. Something the other two didn’t do.
I don’t appreciate staff giving me dirty stares for telling them their soda was bad. I’ve worked in food service. It’s not that hard to just change out the syrup
Being buying Chipotle for years and always get great service everywhere I go, not this time. I asked for a cup after, I have bought my food and taken it out outside to Bryant Park however, he said, the cashier, that I have to buy something if I wanted a cup. Had to go and stay on line for 10 minutes to make a purchase to get a cup. Ridiculous.
Atmosphere: 3
Food: 5
Service: 1
Maybe the staff was busy but they're kinda dismissive. The Chicken here is significantly saltier than other Chipotle stores
Atmosphere: 4
Food: 3
Service: 3
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