So mediocre, treated me LIKE GARBAGE for wanting to use the bathroom even though I bought food. The bathroom is dirty and disgusting, the service is terrible and MARIA SHOULD BE FIRED, FIRE HER, she treats costumers like garbage.
Atmosphere: 1
Food: 1
Service: 1
Edwin Reyes
Every chipotle always give less food than any other restaurant me and my wife goes too. Everytime that we ask for more protein chicken or steak they have a major attitude.
Atmosphere: 1
Food: 1
Service: 1
laravine
Incredibly rude and dismissive staff. Wife and I are locals that work in the area and go here often. Bought two fountain sodas and the cokes were just brown soda water. I let the girl at the counter know and immediately got nasty glares. A guy I think was their manager grabbed a cup, filled it with the bad soda and shook the cup at me going “see it’s fine”. I told him to taste it and see and immediately he tossed it. He went to the back and also just glared at me. Situation was saved by a coworker giving me bottled cokes instead and apologizing. Something the other two didn’t do.
I don’t appreciate staff giving me dirty stares for telling them their soda was bad. I’ve worked in food service. It’s not that hard to just change out the syrup
Luis Martinez
Being buying Chipotle for years and always get great service everywhere I go, not this time. I asked for a cup after, I have bought my food and taken it out outside to Bryant Park however, he said, the cashier, that I have to buy something if I wanted a cup. Had to go and stay on line for 10 minutes to make a purchase to get a cup. Ridiculous.
Atmosphere: 3
Food: 5
Service: 1
pleure retroish
Maybe the staff was busy but they're kinda dismissive. The Chicken here is significantly saltier than other Chipotle stores
Atmosphere: 4
Food: 3
Service: 3
Sangam Thapa
I’ve been eating at Chipotle for years and have never been this disappointed. Usually, they cut the quesadilla and serve it with some sides if it’s a bigger plate, but this time the way they served it was just not it. On top of that, all the servers had so much attitude. Be careful when you go.
Atmosphere: 1
Food: 1
Service: 1
Jason Scheller
This team is probably the best chipotle in NYC. I go to many different branches in the city and can confirm the team and food quality here is outstanding. Francera (i think thats her name) works on Tues/Wed evenings and is an all star. Super positive attitude. She goes the extra mile for customers. I am a chipotle rewards member and probably eat there 120+ times a year so I think i have some credibility with this.
Atmosphere: 5
Food: 5
Service: 5
Jonathan
My friends, staff and I have been to this store years ago and that all of us got the burrito bowl which was good. The service was perfect. The atmosphere was lots of people eating, waiting in line and others.
Atmosphere: 5
Food: 5
Service: 5
Andrey A
RR6481
Jo Schibli
DO NOT GO TO THIS BRANCH. The Staff (a woman served us) was rude. I asked for sour cream and there was barely one spoon left in the tray and i (kindly) asked if i could get another spoon and she said there was none but then she took out a new batch for the next person ???? she even reacted pissed that i asked for extra lettuce. THE BRANCH NEAR PORT AUTHORITY IS WAY BETTER AND HAS FRIENDLIER STAFF.
This chipotle is making up its own menu and charges. Second time i have an issue. Taking advantage of people visiting the area and mostly foreigners. We ordered a guacamole kids quesadilla and they wanted to surcharge for the guacamole saying that either you choose Cheese or you choose guacamole.. but not both which is non sense. It is actually in the Chipotle official website menu. A quesadilla with no cheese is not quesadilla. The guacamole is the protein so either chicken or guacamole. The place is also run like a street corner restaurant. Staff standing around in a corner and being loud. Yelling and joking around while customers wait. Empty and dirty containers on top of counter not taken away. Like 20 of them. Will be nice if corporation looks at this chipotle and straightens whatever is going on here.
Atmosphere: 1
Food: 3
Service: 1
Sean O'Shea
the bathroom code is 3915
Nadeen Almaz
They need to have better attitude.
S the reviewer
Overall, the experience was okay. I’ve had Chipotle burritos before, and this one was noticeably less full than what I’m used to which was a bit disappointing compared to the price we pay.
The location itself is quite small and could definitely use some improvement when it comes to cleanliness.
Not the worst, but definitely not the best Chipotle I’ve been to.
So mediocre, treated me LIKE GARBAGE for wanting to use the bathroom even though I bought food. The bathroom is dirty and disgusting, the service is terrible and MARIA SHOULD BE FIRED, FIRE HER, she treats costumers like garbage.
Atmosphere: 1
Food: 1
Service: 1
Every chipotle always give less food than any other restaurant me and my wife goes too. Everytime that we ask for more protein chicken or steak they have a major attitude.
Atmosphere: 1
Food: 1
Service: 1
Incredibly rude and dismissive staff. Wife and I are locals that work in the area and go here often. Bought two fountain sodas and the cokes were just brown soda water. I let the girl at the counter know and immediately got nasty glares. A guy I think was their manager grabbed a cup, filled it with the bad soda and shook the cup at me going “see it’s fine”. I told him to taste it and see and immediately he tossed it. He went to the back and also just glared at me. Situation was saved by a coworker giving me bottled cokes instead and apologizing. Something the other two didn’t do.
I don’t appreciate staff giving me dirty stares for telling them their soda was bad. I’ve worked in food service. It’s not that hard to just change out the syrup
Being buying Chipotle for years and always get great service everywhere I go, not this time. I asked for a cup after, I have bought my food and taken it out outside to Bryant Park however, he said, the cashier, that I have to buy something if I wanted a cup. Had to go and stay on line for 10 minutes to make a purchase to get a cup. Ridiculous.
Atmosphere: 3
Food: 5
Service: 1
Maybe the staff was busy but they're kinda dismissive. The Chicken here is significantly saltier than other Chipotle stores
Atmosphere: 4
Food: 3
Service: 3
I’ve been eating at Chipotle for years and have never been this disappointed. Usually, they cut the quesadilla and serve it with some sides if it’s a bigger plate, but this time the way they served it was just not it. On top of that, all the servers had so much attitude. Be careful when you go.
Atmosphere: 1
Food: 1
Service: 1
This team is probably the best chipotle in NYC. I go to many different branches in the city and can confirm the team and food quality here is outstanding. Francera (i think thats her name) works on Tues/Wed evenings and is an all star. Super positive attitude. She goes the extra mile for customers. I am a chipotle rewards member and probably eat there 120+ times a year so I think i have some credibility with this.
Atmosphere: 5
Food: 5
Service: 5
My friends, staff and I have been to this store years ago and that all of us got the burrito bowl which was good. The service was perfect. The atmosphere was lots of people eating, waiting in line and others.
Atmosphere: 5
Food: 5
Service: 5
RR6481
DO NOT GO TO THIS BRANCH. The Staff (a woman served us) was rude. I asked for sour cream and there was barely one spoon left in the tray and i (kindly) asked if i could get another spoon and she said there was none but then she took out a new batch for the next person ???? she even reacted pissed that i asked for extra lettuce. THE BRANCH NEAR PORT AUTHORITY IS WAY BETTER AND HAS FRIENDLIER STAFF.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
This chipotle is making up its own menu and charges. Second time i have an issue.
Taking advantage of people visiting the area and mostly foreigners. We ordered a guacamole kids quesadilla and they wanted to surcharge for the guacamole saying that either you choose Cheese or you choose guacamole.. but not both which is non sense. It is actually in the Chipotle official website menu. A quesadilla with no cheese is not quesadilla. The guacamole is the protein so either chicken or guacamole.
The place is also run like a street corner restaurant.
Staff standing around in a corner and being loud. Yelling and joking around while customers wait.
Empty and dirty containers on top of counter not taken away. Like 20 of them.
Will be nice if corporation looks at this chipotle and straightens whatever is going on here.
Atmosphere: 1
Food: 3
Service: 1
the bathroom code is 3915
They need to have better attitude.
Overall, the experience was okay. I’ve had Chipotle burritos before, and this one was noticeably less full than what I’m used to which was a bit disappointing compared to the price we pay.
The location itself is quite small and could definitely use some improvement when it comes to cleanliness.
Not the worst, but definitely not the best Chipotle I’ve been to.
Atmosphere: 4
Food: 4
Service: 4
not so happening
Atmosphere: 1
Food: 1
Service: 1
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