This place was pure disgrace and they got kids working there. It's ridiculous. The touched my food with his freaking hand and I walked out.
Atmosphere: 1
Food: 1
Service: 1
Md Samsuddin
This Chipotle is not good and employee are so rude no response to talk .they are talking each other and unprofessional. Not properly response customers value. Also they were talked nasty word .so bad
Fraser Riddell
Chipotle’s a phenomenal chain if you like South American food you can choose all and any tastes you fancy from veggie to meat
Atmosphere: 5
Food: 5
Service: 5
Tarryn Willis
It’s always dirty. Even when it’s slow, the workers will stand behind the counters doing nothing when there is trash and food on every single table and the floor. There are often no clean tables to sit at. They will watch customers clean off tables to eat and do nothing to help. Definitely needs corporate support.
Conrad Celestin
This location desperately needs new management and staff or a long term visit from corporate offices. They’re consistently out of certain items and when they run out they tell you it’s gonna be 15/20 min for it to be replaced. Been working in Food & Beverage in nyc for several years and that grill is definitely not up to DOH standards. Love chipotle and been a long time customer, this location is closest to where I live but I hate coming to this spot purely cause of the disorganization and lack of effort.
Y. “Relly Rosegold” H.
This location has been my primary spot since it opened. I've seen many employees come & go. The place has its share of homeless people gleaning the soda station and teens coming in after school and causing an occasional ruckus but the staff really try their best to keep the place clean, sanitized and items stocked. Being courteous to them goes a long way as I've managed to steal a smile from their tired faces but today was quite different. The ONLY new & young employee I've ever seen take the time to make sure I didn't get the bottom of the barrel chicken was SANTONIO. He was attentive, polite & surpringly moved like he was a seasoned pro!
Chjana McNair
Terrible Service! Waited almost an hour for chipotle honey chicken that is advertised everywhere in the store and on the app. Was told that it would be 15 minutes and 10 minutes later we were told another 15 minutes to them not having it all. Then did not try to give me anything for my wait on the food. They didn’t have white rice, no fajitas and no chicken at 7pm. When closing is 10pm. If food is advertised, it should be ready when things are low, not informing the back that food is low when there is one scoop left.
Lamont Hightower
My experience walking in this chipotle was horrible all the employees all looked angry and can careless about my order i came in to the store just to grab a quick steak bowl after work i come and there this is no steak available, the steak is completely empty i ask the girl is it more steak she says the guy is cutting it right now i wait 20 minutes just for another girl to tell me he was cutting chicken the whole time and it’s no steak there and that it is not even on the grill the girl never asked the guy what he was cutting or anything just assumed it was steak so basically I waited 20 minutes hungry and didn’t get my phone with no consideration from any of the employees to work on getting steak out this my second time coming to this location and there is no steak and I will never come back to this location again it just not welcoming
Ronald Reyes
Of the many Chipotle locations I have visited, this location is perhaps my least favorite. This location was filthy with overflowing garbage bins and garbage on the floor. Even if a location is busy, there is no reason for the place of business to be unpresentable. I feel the food at Chipotle, as a recognized chain, is pretty self explanatory yet the food at this location was less flavorful than others. Giving this location where credit is due, the staff is friendly and makes you feel welcomed. Unfortunately, I’ll visit other Chipotle locations.
They keep forgetting things that comes with my order everytime I go there!!! It's always dirty as well, I never leave a bad review so this is the first time... that's how yknow it's bad 🙄
Anna T
Food seems good but restaurant was not closed yet and Juliana stated dining is closed. I've been to other Chipotles and have never experienced that. Poor customer service only on her part but not the others there.
Shaye Nicole
To my surprise there was no line at lunch time. They were really cheap with the food though. I paid extra for more steak and still didn’t have enough thought the bowl.
Eric Yoon
It is essential that all staff at this Chipotle restaurant undergo retraining on customer greeting and service protocols. It appears there are no specific hiring requirements for Chipotle, as evidenced by my recent experience. I ordered a bowl and a burrito, and the ingredient proportions were highly unbalanced, consisting of only 1% protein, 20% grains, 30% vegetables, and an excessive 49% salsa. Additionally, the employee preparing my food was engaged in a loud conversation with a coworker, resulting in unsanitary conditions. Furthermore, it was concerning to note that many employees at this location do not speak English, reinforcing the notion that hiring standards may be lacking. This establishment risks losing business if such issues persist, especially when compared to other Chipotle locations, where even a request for Tabasco sauce yields unsatisfactory results.
Mani Millionz
The portions are so small I need to know if they are being trained to rip off the customers
NO SOUR CREAM ON THE SIDE OPTIO
This place was pure disgrace and they got kids working there. It's ridiculous. The touched my food with his freaking hand and I walked out.
Atmosphere: 1
Food: 1
Service: 1
This Chipotle is not good and employee are so rude no response to talk .they are talking each other and unprofessional. Not properly response customers value. Also they were talked nasty word .so bad
Chipotle’s a phenomenal chain if you like South American food you can choose all and any tastes you fancy from veggie to meat
Atmosphere: 5
Food: 5
Service: 5
It’s always dirty. Even when it’s slow, the workers will stand behind the counters doing nothing when there is trash and food on every single table and the floor. There are often no clean tables to sit at. They will watch customers clean off tables to eat and do nothing to help. Definitely needs corporate support.
This location desperately needs new management and staff or a long term visit from corporate offices. They’re consistently out of certain items and when they run out they tell you it’s gonna be 15/20 min for it to be replaced. Been working in Food & Beverage in nyc for several years and that grill is definitely not up to DOH standards. Love chipotle and been a long time customer, this location is closest to where I live but I hate coming to this spot purely cause of the disorganization and lack of effort.
This location has been my primary spot since it opened. I've seen many employees come & go. The place has its share of homeless people gleaning the soda station and teens coming in after school and causing an occasional ruckus but the staff really try their best to keep the place clean, sanitized and items stocked. Being courteous to them goes a long way as I've managed to steal a smile from their tired faces but today was quite different. The ONLY new & young employee I've ever seen take the time to make sure I didn't get the bottom of the barrel chicken was SANTONIO. He was attentive, polite & surpringly moved like he was a seasoned pro!
Terrible Service! Waited almost an hour for chipotle honey chicken that is advertised everywhere in the store and on the app. Was told that it would be 15 minutes and 10 minutes later we were told another 15 minutes to them not having it all. Then did not try to give me anything for my wait on the food. They didn’t have white rice, no fajitas and no chicken at 7pm. When closing is 10pm. If food is advertised, it should be ready when things are low, not informing the back that food is low when there is one scoop left.
My experience walking in this chipotle was horrible all the employees all looked angry and can careless about my order i came in to the store just to grab a quick steak bowl after work i come and there this is no steak available, the steak is completely empty i ask the girl is it more steak she says the guy is cutting it right now i wait 20 minutes just for another girl to tell me he was cutting chicken the whole time and it’s no steak there and that it is not even on the grill the girl never asked the guy what he was cutting or anything just assumed it was steak so basically I waited 20 minutes hungry and didn’t get my phone with no consideration from any of the employees to work on getting steak out this my second time coming to this location and there is no steak and I will never come back to this location again it just not welcoming
Of the many Chipotle locations I have visited, this location is perhaps my least favorite. This location was filthy with overflowing garbage bins and garbage on the floor. Even if a location is busy, there is no reason for the place of business to be unpresentable.
I feel the food at Chipotle, as a recognized chain, is pretty self explanatory yet the food at this location was less flavorful than others.
Giving this location where credit is due, the staff is friendly and makes you feel welcomed. Unfortunately, I’ll visit other Chipotle locations.
Restaurantji Recommends
They keep forgetting things that comes with my order everytime I go there!!! It's always dirty as well, I never leave a bad review so this is the first time... that's how yknow it's bad 🙄
Food seems good but restaurant was not closed yet and Juliana stated dining is closed. I've been to other Chipotles and have never experienced that. Poor customer service only on her part but not the others there.
To my surprise there was no line at lunch time. They were really cheap with the food though. I paid extra for more steak and still didn’t have enough thought the bowl.
It is essential that all staff at this Chipotle restaurant undergo retraining on customer greeting and service protocols. It appears there are no specific hiring requirements for Chipotle, as evidenced by my recent experience. I ordered a bowl and a burrito, and the ingredient proportions were highly unbalanced, consisting of only 1% protein, 20% grains, 30% vegetables, and an excessive 49% salsa. Additionally, the employee preparing my food was engaged in a loud conversation with a coworker, resulting in unsanitary conditions. Furthermore, it was concerning to note that many employees at this location do not speak English, reinforcing the notion that hiring standards may be lacking. This establishment risks losing business if such issues persist, especially when compared to other Chipotle locations, where even a request for Tabasco sauce yields unsatisfactory results.
The portions are so small I need to know if they are being trained to rip off the customers
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