It was a wonderful experience the food is 10 out of 10 plus the costumer service was 10 out of 10 and the food got to me hot and on time good prices?
Atmosphere: 5
Food: 5
Service: 5
Vanessa Rodriguez
I placed an order to go. There were three people handling my order, which is a gateway for contamination. I got so sick from the chicken tacos. My daughter got sick from the steak bowl. This restaurant needs to review sterile techniques with their staff or check their meats and lettuce for any bacteria. I will never eat Chipotle again.
Atmosphere: 5
Food: 1
Service: 3
alex huezo
Very slow Employees give bad service Too much is expected
Atmosphere: 2
Food: 2
Service: 1
Awilda Ortiz
Does not open at 10:45am they actually open at 11am. Been here twice waited twice until 11am.
Atmosphere: 3
Food: 3
Service: 3
Louis Jara
Look at what they gave
Atmosphere: 1
Food: 1
Service: 1
James Gonzales
Convenient for the east harlem residents. Not as much portion as the rest of the brances.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burrito Bowl
Simona O
I ordered brown rice, it’s not cooked fully. It’s hard still. Smh I spent 32 dollars
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Burrito, Burrito Bowl, Chips
Mohamed Nasef
Been a customer for almost 5 years but today is my last time y’all can thank the employees that are saving y’all money by being stingy with proteins he added a 1/4 scoop of bunt bits of chicken in my bawl !!!!! Like why !? I pay 13$ for my order yall can do better than that a whole chicken raw isn’t even 5$ so why are y’all being so cheap I guess it’s time to cut this business off because it has 0 appreciation to their customers
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Li
The staff (server and cashier) were very courteous and nice to me. They were very busy (most of the items on the bar were empty, so they had to refill). There was another preparer behind doing online orders. Food is great! She packed it very well for me (I get the vegetable - no meat). It was $11.45 with queso of $1.80 totalling $13.15 (including tax).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Dania
Bought a chicken bowl and found a fly in it. The cashier was very polite and went to speak to his manager. The manager didn't even have the courtesy to come talk to me. I heard the manager speak to the cook in spanish and tell her we don't even have flies in here. The cashier came back and told me if I wanted another bowl cause they couldn't give me a refund. The manager said she didn't have the card to give a refund back. Mine you all this time. It was the cashier going back and for. The manager never came to the front and spoke to me. When the cashier came back, I told him what the manager said in Spanish and told him to let her know. She never knows who understands her language. The thing that really got me mad was that the manager tried to accuse me, but I just sat down. Took 2 bites and was I was stirring the food when I saw the fly in there . The tables are filthy. I had to give a custom my hand sanitizer so she could clean her own table. I still several customers leave and nobody ever to clean the tables. In all my life, I never wrote a review. I did get my money back. They have to do better.
Came in with a giant group order I couldn't get through online, and the team was soooo fast and efficient and kind.
Atmosphere: 4
Food: 5
Service: 5
Tracy Chan
Two bowls, same result. We ordered in person to go around 10:30pm, 30 minutes before closing. The scoop of chicken they gave me was so small but they overloaded on the rice. I got brown rice instead of white, and it tasted hard. There was no sour cream left. The chicken tasted super salty. Overall the bowl tasted dry and salty. It wasn’t worth $12.
Atmosphere: 5
Food: 3
Service: 3
Shaylee Ramirez
Food was decent. The only issue I had was that all the available tables were dirty and the booth seat was sticky with liquid that was there a long while. That said, they need someone manning the cleanliness because that is a major turnoff.
Atmosphere: 1
Food: 5
Service: 5
Sta Camara
Terrible service & they sloppy I asked for hot sauce they gimmie a little cup half filled like where the bottle at the worker tried to lie & say there’s no water cups then later brought it they bad save yaself the time from goin there.
Atmosphere: 2
Food: 2
Service: 1
CarelessYT
They are so kind and sweet. The people who owns the restaurant are so nice and they give good service to the people.
It was a wonderful experience the food is 10 out of 10 plus the costumer service was 10 out of 10 and the food got to me hot and on time good prices?
Atmosphere: 5
Food: 5
Service: 5
I placed an order to go. There were three people handling my order, which is a gateway for contamination. I got so sick from the chicken tacos. My daughter got sick from the steak bowl. This restaurant needs to review sterile techniques with their staff or check their meats and lettuce for any bacteria. I will never eat Chipotle again.
Atmosphere: 5
Food: 1
Service: 3
Very slow
Employees give bad service
Too much is expected
Atmosphere: 2
Food: 2
Service: 1
Does not open at 10:45am they actually open at 11am. Been here twice waited twice until 11am.
Atmosphere: 3
Food: 3
Service: 3
Look at what they gave
Atmosphere: 1
Food: 1
Service: 1
Convenient for the east harlem residents. Not as much portion as the rest of the brances.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burrito Bowl
I ordered brown rice, it’s not cooked fully. It’s hard still. Smh I spent 32 dollars
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Burrito, Burrito Bowl, Chips
Been a customer for almost 5 years but today is my last time y’all can thank the employees that are saving y’all money by being stingy with proteins he added a 1/4 scoop of bunt bits of chicken in my bawl !!!!! Like why !? I pay 13$ for my order yall can do better than that a whole chicken raw isn’t even 5$ so why are y’all being so cheap I guess it’s time to cut this business off because it has 0 appreciation to their customers
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
The staff (server and cashier) were very courteous and nice to me. They were very busy (most of the items on the bar were empty, so they had to refill). There was another preparer behind doing online orders. Food is great! She packed it very well for me (I get the vegetable - no meat). It was $11.45 with queso of $1.80 totalling $13.15 (including tax).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Bought a chicken bowl and found a fly in it. The cashier was very polite and went to speak to his manager. The manager didn't even have the courtesy to come talk to me. I heard the manager speak to the cook in spanish and tell her we don't even have flies in here. The cashier came back and told me if I wanted another bowl cause they couldn't give me a refund. The manager said she didn't have the card to give a refund back. Mine you all this time. It was the cashier going back and for. The manager never came to the front and spoke to me. When the cashier came back, I told him what the manager said in Spanish and told him to let her know.
She never knows who understands her language. The thing that really got me mad was that the manager tried to accuse me, but I just sat down. Took 2 bites and was I was stirring the food when I saw the fly in there . The tables are filthy. I had to give a custom my hand sanitizer so she could clean her own table. I still several customers leave and nobody ever to clean the tables. In all my life, I never wrote a review. I did get my money back.
They have to do better.
Restaurantji Recommends
Came in with a giant group order I couldn't get through online, and the team was soooo fast and efficient and kind.
Atmosphere: 4
Food: 5
Service: 5
Two bowls, same result. We ordered in person to go around 10:30pm, 30 minutes before closing. The scoop of chicken they gave me was so small but they overloaded on the rice. I got brown rice instead of white, and it tasted hard. There was no sour cream left. The chicken tasted super salty. Overall the bowl tasted dry and salty. It wasn’t worth $12.
Atmosphere: 5
Food: 3
Service: 3
Food was decent. The only issue I had was that all the available tables were dirty and the booth seat was sticky with liquid that was there a long while. That said, they need someone manning the cleanliness because that is a major turnoff.
Atmosphere: 1
Food: 5
Service: 5
Terrible service & they sloppy I asked for hot sauce they gimmie a little cup half filled like where the bottle at the worker tried to lie & say there’s no water cups then later brought it they bad save yaself the time from goin there.
Atmosphere: 2
Food: 2
Service: 1
They are so kind and sweet. The people who owns the restaurant are so nice and they give good service to the people.
Atmosphere: 5
Food: 5
Service: 5
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