The chicken is nothing out of the ordinary, about the same as a good deli or pizzeria. As others mentioned the prices went up and the portions down. Staff is unhelpful and
Atmosphere: 2
Food: 3
Service: 1
Annie Wingate
The cutlets were good but the sub overall was way too dry. Definitely needed a lot more sauce. The marina sauce was also sweet which isn't my favorite. But yeah extremely dry for a cutlet sub, needed a lot of liquid to wash it down.
Atmosphere: 3
Food: 3
Service: 4
A B.
The customer service was Absolutely horrible I walked in and I was the only person there I was asked to use the kiosk to order which wouldn't of been a problem if it was customer friendly I told the woman at the counter- I was having a problem.. She could of cared less.. she referred me back to the kiosk. This place is more concerned with there online orders than taking care of customers present in their store.. I was literally in there store for 22 minutes. This is the 1st negative post I have ever written. I will never return. Go if you have a lot of time to Waste.
james morris
Great bread and generous fillings. Only feedback is the food was lacking a bit of seasoning. I'll bring a salt shaker next time and will be back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Cutlet
Holly S.
So I had been wanting to try the food from here and everything looked really delicious in the photos. I decided to do a salad and I did the create your own option which included shredded iceberg (not my favorite but was fresh and crunchy), red onions, basil (which they forgot, but no worries), and sharp provolone for my cheese. I chose the house sauce and honey mustard as my dressings in case I wasn't happy with either. I did order extra dressing which wasn't in my bag (paid for) but I was so happy with my salad I honestly didn't care lol. Both dressings were yummy so I kept alternating dipping pieces of cutlet and bites of salad/cutlet. The honey mustard wasn't too sweet, just perfect. The house sauce was like a russian dressing which I also love. The chicken was cooked perfectly and a generous portion too. It was seasoned well and crisp. My only wish is that they would give more veggie options to add to the salad so it's a little more enjoyable. I would definitely order from here again, I know I want to try the half sandwich combo next time.
Carl Martello
Sandwiches are delicious, cutlets always crispy, tender & flavorful. The fresh mozz & basil put it over the top!!!
I was actually really surprised at how good this place is!!! It's hard to get a good sandwich.
Atmosphere: 5
Food: 5
Service: 5
Greg Farrell
Absolute worst ordering experience I’ve ever encountered. They have a nice menu displayed on the counter but then you have to order on a glitchy touch screen and the menu is laid out entirely different. Horrible touch screen set up. Impersonal. Ugly. I went in and read the menu and selected my item and I wish I could have just said it to the guy but instead I had to decipher it’s secret code number they use on the screen. Screen kept scrolling weirdly. Almost left. Please change this. Get rid of the screens and hire someone to take orders. Jesus Christ. I got eggplant parm. It was fine. Kinda small but the price was reasonable. As good as most pizza places in nyc or bk but nothing special. good bread. too dry and cheese was kind of rubbery. Even if it was amazing I would NEVER go back and use their horrible ghastly ordering system. Even if it was laid out well and worked perfectly it is horrible and dystopian and I will always hate this. I wanted to try their vegan chicken meat stuff but had zero idea of how to order it. Go anywhere else.Vegetarian options: Nice eggplant representation. Apparently they have a good fake chicken sandwich but I had no idea how to order it and they lost my business due to this.
Atmosphere: 2
Food: 3
Service: 2
Brynn G.
amazing sandwich came out super fast too lots of options and ways to customize. Will definitely be coming back
Eshika D.
Absolutely DELISH !!! & I didn't feel heavy/bloated or gross after. Cute ambiance for a quick pick-up place and our orders came out fairly fast and 100% accurate!
Ordered their caesar salad via grubhub for takeout and...WOW. Very impressed! I've heard that the sandwiches are good but I'm trying to cut out dial back my bread intake a bit. As for the salad, they include a very generous amount of chicken! I ordered an extra cutlet on the side because I wasn't sure how much they'd give but I didn't need it! The croutons and lettuce were both very fresh. I 100% will be ordering from Cutlets again!
Jonathan O.
good ass sandwich. bread on the hero is a little small. They could toasted the cheese a lil. All in all it was tasty and filling. 8.8/10. toast the cheese & add some hot sauce ..... easy 10. I got number 1. I'll definitely be back
DIMITRI LASKAS
Had number 1 , wish it was heated , good sandwich, fresh bread … also would be nice if had a hot chicken parm sandwich
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Cutlet
Ye Aung
I’ve ate here in years past, however recently I feel like they’ve been going down the drain. Last time I went their tablets to order were glitchy and kept messing our orders up. Place seemed a bit dirty on the walls behind the grills, too. The workers seemed confused to be helping us. Maybe we just went on a bad day.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Sandwich, Chicken Cutlet
Amir Dahan
Chicken tasted like rubber and was pink. Do not recommend
The chicken is nothing out of the ordinary, about the same as a good deli or pizzeria. As others mentioned the prices went up and the portions down. Staff is unhelpful and
Atmosphere: 2
Food: 3
Service: 1
The cutlets were good but the sub overall was way too dry. Definitely needed a lot more sauce. The marina sauce was also sweet which isn't my favorite. But yeah extremely dry for a cutlet sub, needed a lot of liquid to wash it down.
Atmosphere: 3
Food: 3
Service: 4
The customer service was Absolutely horrible I walked in and I was the only person there I was asked to use the kiosk to order which wouldn't of been a problem if it was customer friendly I told the woman at the counter- I was having a problem.. She could of cared less.. she referred me back to the kiosk. This place is more concerned with there online orders than taking care of customers present in their store.. I was literally in there store for 22 minutes. This is the 1st negative post I have ever written. I will never return. Go if you have a lot of time to Waste.
Great bread and generous fillings. Only feedback is the food was lacking a bit of seasoning. I'll bring a salt shaker next time and will be back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Cutlet
So I had been wanting to try the food from here and everything looked really delicious in the photos. I decided to do a salad and I did the create your own option which included shredded iceberg (not my favorite but was fresh and crunchy), red onions, basil (which they forgot, but no worries), and sharp provolone for my cheese. I chose the house sauce and honey mustard as my dressings in case I wasn't happy with either. I did order extra dressing which wasn't in my bag (paid for) but I was so happy with my salad I honestly didn't care lol. Both dressings were yummy so I kept alternating dipping pieces of cutlet and bites of salad/cutlet. The honey mustard wasn't too sweet, just perfect. The house sauce was like a russian dressing which I also love. The chicken was cooked perfectly and a generous portion too. It was seasoned well and crisp. My only wish is that they would give more veggie options to add to the salad so it's a little more enjoyable. I would definitely order from here again, I know I want to try the half sandwich combo next time.
Sandwiches are delicious, cutlets always crispy, tender & flavorful. The fresh mozz & basil put it over the top!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pesto, Chicken Parm Sandwich, Chicken Cutlet
I was actually really surprised at how good this place is!!! It's hard to get a good sandwich.
Atmosphere: 5
Food: 5
Service: 5
Absolute worst ordering experience I’ve ever encountered. They have a nice menu displayed on the counter but then you have to order on a glitchy touch screen and the menu is laid out entirely different. Horrible touch screen set up. Impersonal. Ugly. I went in and read the menu and selected my item and I wish I could have just said it to the guy but instead I had to decipher it’s secret code number they use on the screen. Screen kept scrolling weirdly. Almost left. Please change this. Get rid of the screens and hire someone to take orders. Jesus Christ. I got eggplant parm. It was fine. Kinda small but the price was reasonable. As good as most pizza places in nyc or bk but nothing special. good bread. too dry and cheese was kind of rubbery. Even if it was amazing I would NEVER go back and use their horrible ghastly ordering system. Even if it was laid out well and worked perfectly it is horrible and dystopian and I will always hate this. I wanted to try their vegan chicken meat stuff but had zero idea of how to order it. Go anywhere else.Vegetarian options: Nice eggplant representation. Apparently they have a good fake chicken sandwich but I had no idea how to order it and they lost my business due to this.
Atmosphere: 2
Food: 3
Service: 2
amazing sandwich came out super fast too lots of options and ways to customize. Will definitely be coming back
Absolutely DELISH !!! & I didn't feel heavy/bloated or gross after. Cute ambiance for a quick pick-up place and our orders came out fairly fast and 100% accurate!
Restaurantji Recommends
Ordered their caesar salad via grubhub for takeout and...WOW. Very impressed! I've heard that the sandwiches are good but I'm trying to cut out dial back my bread intake a bit. As for the salad, they include a very generous amount of chicken! I ordered an extra cutlet on the side because I wasn't sure how much they'd give but I didn't need it! The croutons and lettuce were both very fresh. I 100% will be ordering from Cutlets again!
good ass sandwich. bread on the hero is a little small. They could toasted the cheese a lil. All in all it was tasty and filling. 8.8/10. toast the cheese & add some hot sauce ..... easy 10. I got number 1. I'll definitely be back
Had number 1 , wish it was heated , good sandwich, fresh bread … also would be nice if had a hot chicken parm sandwich
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Cutlet
I’ve ate here in years past, however recently I feel like they’ve been going down the drain. Last time I went their tablets to order were glitchy and kept messing our orders up. Place seemed a bit dirty on the walls behind the grills, too. The workers seemed confused to be helping us. Maybe we just went on a bad day.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Sandwich, Chicken Cutlet
Chicken tasted like rubber and was pink. Do not recommend