Dunkin'

815 10th Ave, New York
(646) 866-7462

Recent Reviews

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Amy

I usually go here and deal with the issues of the orders being wrong but today the server was very rude to my son and told him that there weren't any donuts and that he would have to figure it out and walked away. I now lost 12 dollers and I can reach no one at the store. Ridiculous. I will no longer be ordering here.

Food: 1

Service: 1

Jade Everett

Staff is rude and nasty. In addition to having horrible customer service they don’t always use gloves while handling food. WOULD NOT recommend visiting this location

Atmosphere: 1

Food: 2

Service: 1

KREAM.바나나

The oatmilk at this establishment is awful. The oatmilk tastes sour and rancid. I normally take my coffee plain with oatmilk. Very simple coffee. The first time I ordered coffee here with oatmilk it made my stomach hurt. I thought the second time around this establishment could redeem themselves. Today, the oatmilk was chunky in my coffee and I asked the worker if she can fix it. She took long behind the counter for a simple task which tells me that she also knows that the oatmilk didn't look right. Never again.

Atmosphere: 3

Food: 3

Service: 3

Clarence Jackson

Only purchased a coffee.
Staff was friendly.

Atmosphere: 4

Food: 4

Service: 4

Peter Place

I order a hot chocolate, I received a cold chocolate,almost half empty. Nasty service.

Atmosphere: 1

Food: 1

Service: 1

Andris Sebins

May I present to you: $6.30 Coffee.We are there as a nation.Usual dirt and classic D&D service with ever rising prices due to “Cost of water and coffee”

Atmosphere: 1

Food: 1

Service: 1

david ortiz

My breakfast sandwich bread was burnt n way to hard to bite into even my hands almost couldn't break the bread

Food: 1

Cenando con Pablo

Fantastic

Service: 5

Emily Espinosa

I ordered 2 coffees today through the app and when we tried them they were both very watered down and didn’t taste great. We asked for them to be remade again, and it was ok again the second time. Mine was supposed to be made with oat milk, and now I’m thinking it wasn’t the second time because my stomach is suffering.

Chanda Douglas

Love coming here to my favorite donuts shop..all the employees is good..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coolatta, Donuts, Caramel Iced Macchiato

gio bargallo

I order almost every other day and they always prepare it right nothing goes wrong and if they don’t have it they replace with you choice walking in or they give you an extra item for free. They are so wonderful and I leave them a tip quite often they work very hard back there. One day they said they have almost 2000 orders that morning. To the service be great the staff is always so kind and makes the cleanest and comforting placeGioP.s see the picture they gave me an extra (kindness&tip) go along way

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Donuts, Doughnut, Dunkin' Refreshers, Hazelnut Iced Coffee

William Gormely

Nasty staff and bad service.

Ronald Morgan

Days here and days starting at Starbucks.They are getting things quickly moving in the mornings.

Atmosphere: 3

Food: 4

Service: 5

Saleena Jones

I order through the Dunkin app, and after 3 years of going to this particular Dunkin due to how close it is to my job. I have this much to say:1. They never make a Caramel Craze signature latte correctly, it always taste like regular coffee with just milk topped with whipped cream. I do not taste caramel AT ALL. 6$+ down the drain. (Whereas the Dunkin on 51st and 8th makes an amazing caramel craze, you can actually taste the caramel) the amount of money spent for this particular coffee is absurd when it’s not done correctly 75% of the time.2. I understand this location gets busy, and in person orders will come before me but there is no reason why my order should be completed as late as it is. It takes me 3 mins walking to get there and I usually end up waiting close to 10 mins for it once I arrive. (My order number could be 3012 and order numbers 3027+ will be completed before mine)TLDR: prepare to wait a long time for 1 coffee and for your coffee to not be what it is suppose to be.

scott mccall

Went here for a drink and some icecream. Staff looked pretty unhappy about having to serve customers which was surprising to see as always found other locations delivered great service. No Sundays available and only said we could choose from one of the 2 icecream coolers. Staff didn’t say why or what was wrong with the other icecream but the ones we ended up choosing were ok, just wasn’t what we wanted. As we had already paid we had to go with what they said but won’t be returning in a hurry.

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