Dunkin'

381 Canal St, New York
(212) 226-4662

Recent Reviews

Sort by
Kp Kp

The food was good and the customer service was excellent. I would recommend next time

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Sandwich, Dunkin' Refreshers, Iced Latte

Tom C

I despise the service in the mornings, but I still visit because it’s 24/7. However, today was the last time I’ll be there. Three other customers and I were waiting at the outside window when we witnessed an employee drop a full order of hash browns on the floor. He picked them all up and then placed them in the bags. Check the security cameras at 12/3/25 at 4:50 am. When we tried to comfort the employee, he acted as if he had no idea what we were talking about.

Atmosphere: 3

Food: 1

Service: 1

LIZA_ BELLA

The cahsier lliterally was scratching his grion area.

You are aware you handling food.
Just nasty. I don't understand the self awareness.
Dude thats nasty

Atmosphere: 1

Food: 1

Service: 1

Franco Montez

Horrible location.
Did a UberEats order, as in the picture that is how they packed it. No way could've the delivery guy had flipped the drinks because the bag was sealed without any space for it to do so. I spent around $60-$70 on the order to get my stuff like that was very disrespectful and unprofessional. I would never recommend this location.

Food: 1

Service: 1

Frisk Dreemurr

Fast service, delicious food and beverages per usual. Fairly cheap too

Atmosphere: 5

Food: 5

Service: 5

No more Drama

It’s a shame how rude and nasty these people are. I walk in and say good morning the lady just look at me like I’m stupid. I said it again and no response. I made my order and the dude come out and I asked him for a bag because this chick was being stupid then he want to have a attitude. Smh I’m done

10/29/25
I said let me try again to get a coffee for my coworker this morning at 3:43 AM. The man is looking at me with a toothpick in his mouth playing with it don’t even come to the window to take my order. I just left this Dunkin’ Donuts is ridiculous and need to close down or hire some professional people.

Service: 1

Matthew Pereira

very friend staff, always get my order right, and get it to me on time even when it’s busy

Atmosphere: 4

Food: 4

Service: 4

Reese Mushrush

They were so patient and and made my coffee so good!

Atmosphere: 5

Food: 5

Service: 5

lili guerrero

This is the second time they give me terribly burnt food.

Atmosphere: 1

Food: 1

Service: 1

Frank Nieves

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Nasteiope Jastippe

Their desserts taste homemade and comforting.

maria vargas zurita

Best Dunkin in the area

Atmosphere: 5

Food: 5

Service: 5

lukman liaqaat

Don’t know English well bad service

Atmosphere: 1

Food: 1

Service: 1

Cami Johny

Their sandwiches taste fresh and are packed with wholesome ingredients.

Maddison Williams

Man working has an issue with withholding information.
I ask him if I can get half and half with my coffee. He shakes his head. Doesn’t say a thing. I ask if that means no, and he just keeps going.
Then he gives me my change. Reciept says 15$.. He gave me $10.. Then he says he didn’t ring me up for donut that’s why.. A donut isn’t $5 at dunkin, not even in this economy. Then he gave me 2$ and some change back.

Atmosphere: 1

Food: 1

Service: 1

Loading...