Dunkin'
1225 1st Ave., New York
(212) 734-5465
Recent Reviews
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Unorganized
Atmosphere: 1
Service: 2
I ordered a medium hot caramel latte, and they still charged me extra for caramel. I’ve never seen that before. I used to work at Dunkin’ Donuts for a long time, so I know how this should work. Please don’t treat your customers like this — you’re going to lose clients.
Staff here is rude and unresponsive to issues happening in their store.
Atmosphere: 1
Food: 1
Service: 1
Usually Indian people are so nice but Cashier I lady is rude and disrespectful, very bad experience
The milkshake is fine but everything else is bad and the stuff is also rude and everything is dirty like the tables are not even getting cleaned after.
Atmosphere: 1
Food: 3
Service: 1
The food was good but everything was dirty and expensive and the stuff were rude.
Atmosphere: 1
Food: 5
Service: 1
The worst experience and they didn’t let me use the bathroom although I bought a coffee. However, when I left they let people from their country use the bathroom. This is blatant racism and terrible treatment.
Atmosphere: 1
Food: 1
Service: 1
Very good one and friendly staff
Atmosphere: 5
Food: 5
Service: 5
24 hours and great coffee!! Great staff
Atmosphere: 5
Food: 5
Service: 5
I was walking back home from a doctor appointment recently and stopped in here for a coffee. Not too busy so I ordered my Americano and got served right away. The staff taking my order and the barista were both efficient but certainly not very friendly. I did not even get a Hello or a Thank You. They need to be trained better. Probably will not go back to this location.
Atmosphere: 3
Service: 4
Restaurantji Recommends
I came to early morning to order something.but there front employees she don’t know the manners how to deal with customers.There restroom doesn’t have handsoup.i dont know how to employ work after using washroom.
Atmosphere: 1
Food: 1
Service: 1
Coffee, coffee, coffee. I visited this one while hanging at MSKCC down the block. I had a nice hot coffee and old fashion comfort donut.
Atmosphere: 5
Food: 5
Service: 5
i usually don't write dunkin reviews but the service here was awesome and great cappuccino
Atmosphere: 5
Food: 5
Service: 5
I'd you're not in a hurry, this is the place to be. Fully staffed yet nothing seems to happen with any sort of import or urgency. Otherwise, clean and rather utilitarian - and s l o w.
Atmosphere: 3
Food: 5
Service: 1
The service is terrible!!! I will never be back to this location again! All the women are extremely rude and need to be fired!
Service: 1
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