Dunkin'
625 8th Ave, New York
(212) 563-1030
Recent Reviews
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I was trying to get a doughnut and the guy didn’t pay me no mind and took the next customer. The first guy wasn’t even looking at me saying next but all the way on the other side of the room.Very rude workers not polite at all and stale donuts Would not recommend going here.
Atmosphere: 1
Food: 1
Service: 1
Doesn’t use the app. Not well marked. The 3% surcharge is also not posted. First and last visit. $9 for a lg iced tea and donut. Ugh. Staff was pleasant.
Atmosphere: 3
Food: 4
Service: 4
I have ordered ice Matcha latte. It was 95% ice 5% Matcha.. I went back to them and I told them the guy just oh you have to let us know when you order. No sorry nothing. Rip off
Service: 1
Don't come in here even if you're starving
Atmosphere: 1
Food: 1
Service: 1
I wanted to give coffee from this world-famous brand a try, because I see a lot of people on the streets with cups, and I thought that it would either be very cheap or it would be good at an affordable price. Nothing further from the truth, it tasted like charcoal, super over-roasted, horrible taste.Perfect for those who haven't been able to poo for days. I didn't throw it away because I paid almost 7$.
Atmosphere: 2
Food: 1
Service: 4
Not taking the app as payment? Any valid reason?
Highway robbery - they charged me $17 for 1/2 a dozen doughnuts, which is the average price for 1 dozen doughnuts! To the owners: price gouging is illegal! You’ve been reported!
I'm not one to complain, but I will when the blame is put on me and staff won't take responsibility for their mistakes.
I waited 15 minutes for a BEC and a coffee. I understand it's busy in the morning and I didn't mind the wait. What bothered me is that the staff handing out the food, asked me for my order and then proceeded to tell me that it's my fault I didn't hear my order because I have my headphones on. I almost missed my bus waiting on my food.
First, my headphones were not in my ear, I had one off and was listening and two, the person bringing out the food kept saying my order wrong so it's not on me.
Maybe if they were all focused instead of joking around, this wouldn't happen because I was not the only one who's order was taking long or incorrect.
Atmosphere: 1
Food: 3
Service: 1
Talked on her mobile more than working on my sandwich. Kept stopping to gossip with her coworker or taking a call on her personal device
Atmosphere: 2
Food: 3
Service: 1
customer service is soo poor and staff can be unhelpful. And i order iced lattee i dont know whatt they give me like iced with just milkkk !!! I triedd so many timee butt i noted they alwayss doo mistakesss in order and its tast worst n worstttt !!! Please kindly request look on Customer problemmmm and solve itt.
Restaurantji Recommends
Been here multiple times and they always over charge the order is never right, I'm honestly going to start getting an order at a family shop
Atmosphere: 1
Food: 1
Service: 1
Slowest staff ever. For a bus station you would expect some sense of urgency from the staff fueling our commuters. I ordered a water bottle and the cashier is showing me fanta or Gatorade as options, I had to say water in multiple languages like agua for the cashier to think rationally and realize I wanted water. I was clearly in a rush and this cashier seemed like he was intentionally slowing me down. Very unprofessional unfortunately
Atmosphere: 2
Food: 1
Service: 2
Best service
Atmosphere: 5
Food: 5
Service: 5
The service here is top-tier trash. They will upcharge you for things you didn’t ask for and then argue you down about it. They will also “conveniently” forget to ask you if you want your receipt; they’ll throw it in the garbage instead. Pay attention to your charges. They’re running a shady business of unnecessary upcharges, ridiculous wait times, and top-tier disorganization.
Atmosphere: 1
Food: 4
Service: 1
Save your money and maybe you’ll have better luck at the Dunkin’ just outside Port Authority on 42nd.
Atmosphere: 1
Food: 1
Service: 1
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