Dunkin'

361 3rd Ave, New York
(212) 686-1500

Recent Reviews

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Ben Intarapuvasak

I had to ask three times for a cup tray. The guy threw the tray at me and cursed me out. On top of that he made an absolute mess of the food and the cups were covered in various syrups. I get that it's busy but have some class at least.

Atmosphere: 1

Food: 1

Service: 1

lxy

Friendly service. The iced matcha latte taste bad. Color is very off too. It tastes mainly like milk and it’s like very very pale green, barely any matcha powder. The loaded hash brown taste goods (comes with cheese and bacon bites).

Atmosphere: 4

Food: 3

Service: 5

Mainul Chowdhury

Quick service

Atmosphere: 4

Food: 4

Service: 4

Thomas Kotler

Best Dunkin in

Atmosphere: 4

Food: 5

Service: 5

Jackie G

Horrible , usually Dunkin drinks are okay but this location was nasty ! Tasted like really old coffee!

GaHye Koo

Ordered donuts on the app for pickup. No donuts left in store, just a “not my problem” answer.Sad for everyone after me because it was 4:20pm and they close at 9pm… but they were already out of donuts. Yikes.

Service: 1

Recommended dishes: Doughnuts

Elizabeth Alfieri

If I could give zero stars I would. I've visited this DD on multiple occasions and the staff have no clue what they are doing and my order is always wrong. Is it possible to get every order wrong? Here it's a common thing. 2 avocado toast with bacon, cold brew and a french vanilla medium hot coffee. NO BACON and NOT toasted...to start. Cold brew was iced coffee (yes there's a night difference) and it tastes like French vanilla. Hot coffee was black, no sugar or flavor. DD does not have an elaborate menu AT LEAST get the orders straight. It's not rocket science! (Again, this is a habitual occurence at this location making Starbucks look much more appealing!) Order #8200 in the DD gods are reading this.

Food: 1

Service: 1

Michael Giaccone

I like this place a lot service is

Atmosphere: 4

Food: 3

Service: 3

Leah Cohen

Do not get a cake from here. Staff messed up and wrote the wrong thing in icing, despite me writing it on paper at their request, and then blamed me. Would not allow me to get another cake instead, since they already messed up that one. Very rude and kept saying it was my fault somehow. Not worth the stress, just go anywhere else please

Atmosphere: 1

Food: 1

Service: 1

Leah C

Do not get a cake from here. Staff messed up and wrote the wrong thing in icing, despite me writing it on paper at their request, and then blamed me. Would not allow me to get another cake instead, since they already messed up that one. Very rude and kept saying it was my fault somehow. Not worth the stress, just go anywhere else please

Atmosphere: 1

Food: 1

Service: 1

Sunshine T

Best Dunkin Donuts. My drink slipped from my hands and they had no problems remaking my drink. The guy even remembered my drink even though it was ordered like 5 minutes ago. They’re perfect

Atmosphere: 5

Food: 5

Service: 5

Lulu T

Best Dunkin Donuts. My drink slipped from my hands and they had no problems remaking my drink. The guy even remembered my drink even though it was ordered like 5 minutes ago. They’re

Atmosphere: 5

Food: 5

Service: 5

Dawid Wierzbicki

Tasty donuts but got a terrible service. Cashier got visibly annoyed when, being in Dunkin’ for the first time ever, I had to ask what classifies as a classic donut and refused to explain. A friendly customer managed to do that in literally one sentence (“these here are classic”).Can’t be that hard :/The donuts were good though, hence the additional star despite a bad overall experience.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Donuts

J S

Very unprofessional crew members here. Very rude, unprepared, give our wrong orders, and when things run out they refuse to substitute and insist for customers keep on waiting. I would never come here. If you want your day ruined, come here is the best option for you.

Atmosphere: 1

Food: 1

Service: 1

Jacqueline Guo

Horrible , usually Dunkin drinks are okay but this location was nasty ! Tasted like really old coffee!

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