Dunkin'

201 Madison St, New York
(332) 242-0613

Recent Reviews

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Damaris Dawes

I ordered about 10 minutes in advance I waited over 20 minutes only to get my donut and still had to wait for my hadbrowns staff is creepy

Atmosphere: 1

Food: 5

Service: 1

C R

I’ve been to many Dunkin’ Donuts locations, but unfortunately, this one falls short in several areas. Communication can be challenging at times, which impacts the quality of service. Additionally, it’s concerning to see the establishment being treated as a hangout spot for local kids, with little oversight from staff. It’s often hard to distinguish between customers and individuals who seem to be loitering.

Another issue is the lack of seating availability for paying customers, as seats are frequently occupied by vagrants who leave behind trash, making the space feel unclean and unwelcoming. Despite having police presence nearby, these problems persist, which is disappointing for regular customers like myself.

I hope the management can address these issues to create a more comfortable and inviting environment for everyone. This location has potential but needs attention to maintain Dunkin’s donuts 🍩...

Kid-friendliness: Hell no

Wheelchair accessibility: Yes

Atmosphere: 1

Food: 5

Service: 2

G Font

Disgusting cappuccino , not kind cashier, full of bons .

Atmosphere: 1

Food: 1

Service: 1

TJW

This Dunkin’ Donuts location is a hooligan hang out and it seems like all of the corner boys hang out here. I don’t understand why the staff allows such behavior as you would think it would hurt their business, but I think they’re probably holding items for the dealers and that’s why they don’t address it. Definitely not the safest environment.

Food: 1

Service: 1

Andre Freeman

The pumpkin spice latte is amazing!

Atmosphere: 5

Food: 5

Service: 5

Michael Daniel

The best donut and coffee place around!

Atmosphere: 5

Food: 5

Service: 5

Tondra Chowdhury

I visit Dunkin’ regularly for my coffee fix, and it’s become a reliable option for a quick breakfast on busy mornings. The iced coffee is a favorite of mine, especially with caramel swirl flavoring – although it can be quite sweet, so I sometimes ask for it with just a little less syrup. Their Glazed and Chocolate Frosted donuts are always a nice treat, with a light texture and just the right amount of sweetness.

However, I’ve had some mixed experiences with their seasonal items. For instance, I tried their recent Holiday Cookie Latte, and it was a bit too sweet for my liking, almost overpowering. While the holiday menu is fun, I think Dunkin’ does best with its classic coffee and donut combinations.

The service varies depending on the location. These Dunkin donuts store was nice and clean.these stores are quick and efficient, while others sometimes get my order wrong or take longer than expected. Overall, I still go to Dunkin’ because I know I can count on my usual favorites, but there’s a bit of inconsistency that could be improved.
Overall this was a good memory for mine .

Atmosphere: 5

Food: 5

Service: 5

Shariar Sayef

It's very much Appling store ever i had before crew are very happy to serve with right order, i wish theirs success today i enjoy hot latte with my family
Thanks its management's

Vegetarian options: Yes it is

Wheelchair accessibility: Very easy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toast, Hash Browns, Muffins

Fatema akter Rito

I recently visited this Dunkin Donuts. Overall , it was a pleasent experience . The staff was friendly and quickly took my order. They were also very patient when I had questions about the menu.
The seating area was clean, and the overall vibe was relaxed. It wasn’t too crowded, which made it a great place to sit and enjoy my coffee. Overall, I had a good experience at this Dunkin’. I would definitely recommend it if you’re in the area and looking for a quick coffee fix.

Atmosphere: 5

Food: 5

Service: 5

Khodeja Begum

Best donuts in this neighborhood, best Dunkin and Baskin I have ever visited.
The crew and the Manager are respectful to the customer and always ready for service.
Their donuts are great looking and exceptional
In any occasion like Halloween, thanks giving, Valentine’s Day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toast, Dunkin' Refreshers, Doughnut

Jeannette Alyssa

worst dunkin ! These employees do not listen correctly always messing your order up ! Also every time i come in at night the two men behind the counter made me feel very uncomfortable this is the second time i place an order and they weirdly laughing at me … very unprofessional and makes me feel uncomfortable like im being mocked … please investigate! It’s not right!

Burns Emma

Hot coffee

Atmosphere: 4

Food: 3

Service: 4

Jessica Kim

First placed a mobile order but took 20 min to get it. Needed to remind multiple times as they were clearly disorganized and not taking order in sequence. Donuts are stale, drinks are blend, very very disappointing that a franchise can have this much quality issue.

Atmosphere: 1

Food: 1

Service: 1

LaNYC

Horrible since the new owners have taken over. Donuts are stale. Inside isn't cleaned regularly.Prices are higher than around the wall street area.

Latoya D

Horrible since the new owners have taken over. Donuts are stale. Inside isn't cleaned regularly.Prices are higher than around the wall street area.

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