Dunkin'
10 W 33rd St, New York
(212) 239-0175
Recent Reviews
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It was refreshing having great customer service, nusrat, thumbs up to you. (Raise her pay) she was amazing. After vacationing here and having not so good customer service this was nice. Food, to die for.
Atmosphere: 5
Food: 5
Service: 5
They gave only gave me half a cup of coffee. Don't go here.
Atmosphere: 1
Food: 1
Service: 1
Good coffee and clean place.
Atmosphere: 5
Food: 5
Service: 5
Four stars from me Ace
Atmosphere: 4
Food: 4
Service: 4
The donuts are super good. The place is not. Horrible atmosphere to sit for a coffee. Would 100% recommend take away.
Atmosphere: 1
Food: 5
Service: 2
I think the staff needs to be retrained on how to prepare food .things are way too expensive these days . I ordered a bagel with cc .the cream cheese was spread on bagel like butter .
Monday thru Friday ok on Saturday the service no good today I went to buy a sausage egg and cheese with hash brown and coffee not a sale simple meal. Payed 10 .95 and not hash brown I ask the gentleman no hash brown he said I don't understand. His English was poor. no issue I said it 4 time finally he said no hash brown but I order the meal is it me or Dunkin donuts. Meals are single items now just saying.
Atmosphere: 1
Food: 2
Service: 1
Horrible people - would not substitute the coffee ☕ which I don't drink with anything - I'll make sure I don't return
Atmosphere: 1
Service: 1
I have now ordered decaf coffee twice and been given regular caffeinated coffee both times from this location. The last time this happened, I watched the guy pour mine and someone else’s order from the same spout so I asked him THREE times to confirm that he gave me decaf which he confirmed but I quickly got a racing heart and couldn’t sleep that night so it was caffeinated. It’s good that I’m just sensitive and not a major health risk for consuming caffeine.
Also my last coffee was also weirdly watered down—I watched the guy put one shot of milk into my cup with ice, then water, then coffee; which makes sense why my Dunkin coffee never tastes as creamy as I feel like it should.
Atmosphere: 4
Food: 3
Service: 1
Consistently the slowest dunkin in the area!
Restaurantji Recommends
Do not go during busy hours. They miss your order and mess up!
Atmosphere: 1
Food: 1
Service: 1
The store itself smells really bad, I don’t know what that’s from but it was hard to breathe
Bad service
Cashiers was very rude
Cashier was trying to playing with me
Food: 4
Service: 1
Coffee was immediate but was made to wait 20+ minutes for a croissant.
Atmosphere: 1
Service: 1
Nusrat is the best! Always greets the guests with big smile. Exactly what we need before work. Thank you always Nusrat!!
Atmosphere: 5
Food: 5
Service: 5
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